Very disappointing experience…read more On July 8th, I contacted Fig's Roadside Rescue because I had a completely flat tire. I had a spare tire with me, but no tools to remove the damaged one. A technician arrived and instead of providing proper help, he began trying to remove the wheel using the wrong tools. The wrench kept slipping, he scratched the rim, and eventually stripped the thread on the lug nut by literally jumping on the wrench with his full body weight. I tried to tell him that something wasn't right, but he rudely said: "Don't interfere. I know what I'm doing. If you keep talking, I'll leave." In the end, he failed to remove the wheel, took a photo, sent it to his supervisor, and left -- after demanding payment, even though he made the situation worse. I had to call a tow truck, pay for a hotel, and wait to get the damage repaired at another shop. Later I contacted the company's supervisor directly, hoping to resolve the issue honestly. But I was shocked when he denied everything, saying that his technician "never touched the wheel" and just "looked at it and left." That is simply not true. I was standing right there and saw everything with my own eyes. The company is now refusing to take any responsibility and is blaming me for damage their technician clearly caused. I do not recommend this company. If something goes wrong, they will not help you -- they will just lie and leave you to deal with the consequences. I have photos of the damaged wheel and scratched rim after their technician's visit. If anyone would like to see them, I'm happy to share.

From the owner: Welcome to Fig’s Roadside Rescue we are locally owned and operated in the Harrisburg, PA area. We…read morehave been providing dependable service for a variety of vehicles since 2020

The team has been working on our cars since they opened and have been great. Great work, great…read morecustomer service, they handle everything through their technology, texts, online invoices etc, but are happy to talk with you as well!! It's so helpful to have great technicians right here so you don't have to trek all the way to Carlisle! Glad they are here!

They worked on my AL8 Audi. They didnt over charge me like some of the other repair shops. They…read moreexplained everything in detail. I would have given 5 stars but they are not open on Friday.

We were visiting from out of town when our truck decided to spring a radiator leak. This repair…read moreshop was close to our hotel. Thank goodness it was. They were quick, exceptional price, and trust worthy. I highly recommend this shop.

Very good experience with this shop. I needed a transmission and received a replacement at a fair…read morecost and got my van back in a respectable time.

Friendly family owned and fairly priced. I will bring the car back to them when need service again.read more

Update to company response. I was happy that my window was fixed when left shop. My AC does not…read morework and the mirror was run into (prior to first fix so irrelevant). But seal was NOT pushed into door jam. That has nothing to do with the 100% markup OR the 2.5 hours I was charged for labor on a 1 hour job. And windows are meant to go up and down. I am unsure what your idea of excessive is, but my window use is not excessive. Wonder what NAPA thinks? After reading the glowing reviews, I was worried about submitting this review. However, the one negative review on here could have been mine. In November 2022 I had my window regulator on LF door replaced. Cost me 357. 2.5 hours of labor and a 100% markup on the price. (did not realize that at the time). The same part broke last week. Called Lauger's and was told they would warranty the part but not the labor. The owner was very nice and said instead of charging me 2.5 hours of labor he would only charge me for 2 hours. (Come to find out that both part and labor are under warranty.) Also advised it would be 3 weeks to get fixed but would squeeze me in in two weeks but if I swing by on a Friday, he will get the window out of the door and tap up so it was closed. I did stop by, but the window was too far down to be able to easily pull up. I was willing to forgo the window being up and asked to see the invoice for the part so I could reach out to the company it was ordered from and complain that if it was not a bad part to begin with, I would not have to pay labor twice. The owner refused to give me a copy of the invoice. Instead, he said to return in 2 hours and if I waited, he would get the door fixed. I was feeling very thankful and returned in two hours. Surprisingly enough, my car was fixed, and I was driving away ONE hour later without having to pay a thing. ONE HOUR. And, there was no paperwork given to me because he said that the part broke because of my window being too tight and putting too much pressure on the unit, but he was not going to tell NAPA that so that they would pay warranty and labor. He also advised me that he called NAPA and argued with them to cover the labor for me. REALLY???!!! When they have a 2-year parts and labor warranty?? So went home and googled it. The time to fix the regulator in my door should only take one hour. (As proven when he fixed it in less than an hour). Went on NAPA and found the part was charged to me at a 200% markup. I get mechanics are going to mark up the price of a part, but 200%? I will not ever recommend this place to anyone. Overcharged for labor (2.5 hours instead of 1) and marked up on the part. This is the kind of place that gives mechanics a bad name. It is not reasonable in my book and now concerned about the part he put in my car.

This business is AWESOME and knows JEEPS, I will be back for future work! Very busy place, never…read morehad a jeep till now. This is my go to for work on it.

Once again RV 4 Wheel Drive has done me proud. I actually had the pleasure of dealing with Bob…read moreSr. on my new truck. I had the Addictive Desert Designs Stealth Fighter bumper installed along with a 30" Rigid Radiance light bar with blue back lighting and Rigid 6" SR Series Pro light bars on the sides of the bumper. This place does great work. All the guys at RV 4 Wheel Drive are honest...awesome guys that take pride in the work they do. I highly suggest visiting them if you are looking to do any customization to your vehicle.

My grandson ,went there for what was to be a simple oil change.in the process of doing that tech…read moreremoved the transmission plug instead of oil plug,so fluid leaked out.Plus recommended other work n was done. Upon leaving the car made noises he hadn't heard before,so took it back n conversation didn't go well . Couldn't admit up front (they made an error ,so technically lied about it. Stated the under carriage worked on wasn't wiped down ,showing salt n road grim but clearly from the pics he had it was. So at his expense it was towed to His dealer where it was bought n after checking it out ,yes confirmed,it was Jiffy Lubes fault ,so now he had another bill to pay ,lost 2 days of work n all they would compensate him for was the oil change in the end. I should think with a business you hv n bad employees that don't know what they're doing ,he wouldn't have a job any longer. So I see them for my next Oil change n my family n friends.....never to go there .And after reading quite a few reviews, Jiffy Lube shouldn't even be in business! Beware Buyers or best DRIVE elsewhere. This just isn't right for anyone . As he had photos,documentation n still got screws put to him .

I would highly recommend NOT getting services from this location. Two weeks ago, I got my oil…read morechanged and a week later I had to go to a mechanic who discovered that all of the oil spilled because the filter wasn't securely put back in. I was riding around with no oil and this could have severly damaged my engine. They are giving me a refund but do you think I would trust them again to service my vehicle? Absolutely not.

Don Shearer and Hershey Auto have taken excellent care of our family's 4 cars over several years…read more The cars range in age from 2011 to 2019. Our latest issue involved needing an emergency PA State Inspection for one of our kids living out of state. Don was backed up but worked him in. While that was ongoing, my husband and I had car trouble in New York state. We had the car towed to Hershey Auto, and despite being backed up, he ran diagnostics and solved the problem. Separately, they work hard at Hershey Auto to present your repair options, the time it will take, and the cost of each option. They walk through the pros and cons of each path. Cannot speak highly enough of Don, Robert, and Hershey Auto.

Hershey Auto Center is the best! My grandpa is a mechanic and as such, I'm always a bit wary going…read moreto a shop that isn't him/isn't his pal. Well, sometimes you need your car checked out and there isn't time to get to the grandparents. I called Hershey Auto and they could get me in within the week! All the correspondence I've had with them has been informative and best of all: kind. Don explained what I needed done and didn't try to add anything. They have early drop off available, so I could leave my car the night before and fill out a form/envelope and slide it in the bay safely. My car was ready before I was even done with work the next day. Their transparency gave so much peace of mind. Now for the best part: the price! I was expecting to pay three times what I was charged here. I can truly say they treated me like a grandkid and took great care of me! Highly recommend and can't thank them enough.