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Advance Auto Parts

3.6 (5 reviews)
Open • 7:30 am - 9:00 pm
Updated a few days ago

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3 years ago

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7 years ago

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7 years ago

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Ask the Community - Advance Auto Parts

AutoZone - This is the AutoZone that I went and had my awesome experience in Cumming Georgia.

AutoZone

(10 reviews)

Don't you just love when your check engine light comes on out of no where while you're driving on…read morethe road? Well, that happened to me recently and with my baby girl in the car. Normally, I wouldn't be so quick to take action, but with this new precious cargo in my backseat, I can't take any chances. I was almost home and remembered this AutoZone is right in the Publix shopping center I always go to so I thought, why don't I just go see if they have a code reader so I can at least get the code to help solve the problem. Or at least get to step one and help me know what the costs are going to be. When I walked in, no one was behind the counter but a gentleman quickly came over and asked how he could help. I told him my check engine light just came on and asked if he could plug in a code reader for me, and before I could even finish my question, he had already pulled it from the drawer below him and was ready to help. We walked out to my car in the parking lot, and he got everything all connected and quickly read off the code to me. He even wrote it on a post-it note for me to make sure I had it, which I then took a photo of in case I lost track of the post-it. I asked him what I owe, and he quickly told me I don't owe a thing, and to be safe. The sweetest guy and great experience!! I will certainly be back here for any future auto needs!

Cecil was awesome. I called into the store after have not one, but two bad total pro remanufactured…read morealternators from a different autozone location. I told Cecil what was going on and he told me he had a duralast gold (new, not remanufactured) waiting for me at the store. He remembered my name when I came in 30 minutes later and swapped the alternators, the difference was about $230 in price for the new alternator, but he didn't charge me anything! I was shocked and really appreciated that he understood the situation. I went into the original location I got the two prior and they told me they'd charge me the difference for the next best (remanufactured) alternator plus a small discount (10% ) so I would've still been paying out of pocket for one. Needless to say, I know what location and who I will be getting my parts from. Cecil, thanks for helping me keep my wife and daughter safe.

Advance Auto Parts

Advance Auto Parts

(7 reviews)

Guys at the counter were very helpful and they all deserve a raise! It's also a great place to…read morerecycle your used motor oil too

Having shopped at Advanced Auto for decades, and this store since they opened, I was disappointed…read morewhen I ordered an air filter for my daughter's car and it was the wrong one. The website said it was a correct fit, but obviously wasn't. Oh well, it happens. I'll call this store, order a different one over the phone, and then return the wrong air filter. I was told it would be there the next morning, but when I stopped by it was still there. No problem, I was told. "It will be here on the next shipment," in an hour or so, they said. Still wasn't there. They called the place they ordered it from and surprise...they don't have it in stock, and "that's why they didn't send it to us." Seriously? "But we will order it from another place and have it here this evening" When I asked what they could do to make the situation "right" because they caused me to drive there multiple times for no reason. I was told they could take off 10%. 10% off an air filter? I was pretty frustrated and asked for a manager and was told he was one. I explained that wasn't good enough to make it worth it for me and when I said I would go to AutoZone a mile down the road, he again said that's the best they could do. I told him to forget the purchase. I originally stopped going to AutoZone because Advanced Auto was closer to me. Well, guess what...a mile of driving more to go to a place that always seems to have more things in stock and has better service is more than worth it. Don't bother with this store. They used to be good, but I'd say they've lost it. And frankly, the company website screwed things up to begin with, so I'm not touching Advanced Auto again.

Advance Auto Parts - autopartssupplies - Updated May 2026

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