Called in last minute on NYE, needing help with removing a socket that another shop got stuck on…read morethe lugs nuts of one of my wheels. Spoke to the brilliant Ms Tiffany who was very kind and willing to assist. I pulled up and Cody and Gabe, got the socket and lug nuts extracted with in 30 minutes with no BS, felt like a couple big bros helping me out. Decided to buy some new tires from them, Tiffany gave me an immediate quote, called in for the tires and they got me in and out. Shout to the gentleman with the glasses and anyone else on team that was part of the job. From what I experienced, the JP Auto Team really gives a damn about their customers and just cares about people general. Knowledgeable mechanics, Fair price and amazing hard working crew with the hospitality that really makes me love living in the South. If have car problems that can't solve this is where I will bring my business while I'm stationed here in GA.

Fast Response from time I sent the request. Very Professional and courteous. Very thorough in…read moreexplaining process.

Staff were highy professional and personable. Kaoi in particular showed empathy in recognizing…read morethat as an 80 year old woman, I was not particularly comfortable in utilizing my charger and jump-start device. By not only being informative, she demonstrated patience and clarity that I was able to follow her directions without difficutly. In deed, AutoZone is fortunate to have Kaio on its staff and I was particularly pleased to see that her supervisor appreciated the personable and professional qualities his staff possessed

Went in for a quick windshield replacement that we lost while on the road. The NICEST staff!read more

Better service no point in making appointments when you still have to wait 4 hours. Also need to…read moremake sure they are doing what the customer asks not what needs to be done. Came in for one thing left paying for something that i thought was the problem, at-least thats what they told me. Car is still not working.

Worst customer service ever! Came in for a simple oil change. Kenny at the front desk said an hour…read moreand half. I check in two hours later and he says you're next up. Three hours later I walk in with my wife and daughter who have been waiting with me and find that my truck still hasn't moved. Couldn't keep my family there any longer and left. Kenny, a courtesy call or a truthful time estimate is all you have to do. Will never return.

James was amazing to work with! He changed out our battery with a smile even thought it proved to…read morebe quite a pain in the butt!

Friendly customer service would be helpful. After all, there's an Auto Zone right across the street…read morenow. Instead, we face long waits because only one person is working and she is very rude.

Brought in our 2021 Honda Odyssey Touring, that we've owned since new, for a routine oil change…read more The service was completed, or so I hope. Two weeks later I went to replace the cabin and engine air filters and noticed that the coolant was an inch below minimum. I checked the "routine service inspection" sheet and it was marked as "good". There was literally probably 5 ounces in the reservoir. This is, in fact, not good. Now I question if the entire inspection and service was a sham. To put the icing on the cake, they even tried to give me a cash offer on our vehicle by phone as I pulled out of the dealership. I'll most likely go elsewhere for service.

Least expected to write this review as during the sales process everything was perfectly fine but…read moreafterwards is where my problems began. I purchased a 2019 Mercedes CLS53 AMG, when I saw the vehicle I asked if i could get a PPI (pre purchase inspection ) they denied it & assured me the vehicle has been through a rigorous 135 point inspection & sold it to me with a 90 day limited warranty. Since purchasing on August 27th almost 2 months ago the vehicle has been in the shop for over a month, from a coolant leak from a failed heater pipe to a turbo line leaking oil to now the oil leaking from deep within engine block from the high pressure fuel pump. (*update from when I first wrote this in my notes: Cam position sensor also leaking oil) The vehicle has over 35 hours & counting of in-shop service repairs. At the time of this review I still do not have my vehicle. Along with the vehicle being in absolute terrible mechanical shape, I paid cash for this car Aug 27th 2024 & now on Oct. 22nd still have not received the title (*update Received on 10/29/24)I reached out to my salesperson Josh multiple times to which he said he would check for me & now stopped responding to me all together. I called last Tuesday (10/15) spoke with Kevin the used car manager who said he would both check on status of my title & see if he can speak with his higher ups on if they can help me in anyway for the over $8,000 in repairs my car has succumbed to, which again is absolutely abysmal on a 2019 with only 54k miles. Kevin did not call me back on 10/15 as he said he would to update me on status of my title nor did he reach back out by that Friday 10/18 where he said he would have word from some of the higher ups on what they can do to alleviate this horrible situation. I instead called Kevin myself 10/21 hoping he would have an answer for both things but he just transferred me to someone's voicemail. I ended up speaking with someone eventually on status of my title & though it's absolutely ridiculous to have to wait 2 months for a title, Im happy someone gave me some sort of update. Now, autonation is a huge company & I was happy with their professionalism during the purchase process, however true colors always shine after the fact & that is exactly what is happening here. Usually it is the smaller lower end dealerships you have these problems with but unfortunately I and a ton of other people from these reviews have also dealt with super rough vehicles that Im not entirely sure how they get mechanically approved. I have all receipts from the repairs, little over 9 weeks of ownership & I have had the car for a total of maybe 2 weeks. Over $8,000 in repairs, was given 90 day warranty from auto-nation which of course does not cover all repairs, I have personally paid over $3,000 of the repairs from my pocket, along with towing costs when the vehicle broke down. Im sure there will be a generic comment asking me to call a GM. I did not want to write this review but their actions here have left me no choice at all.

Brad Parker is wonderful and helpful. Takes time out of his busy schedule to send paperwork…read moreneeded. Goes above and beyond. April Collins Victory Driveaway.

this business is no longer open on Saturdays, so please change your posting to reflect that. I am a…read moreshopper of Tires First and have purchased from them for the past 10 years. Plus they also did front end work on my Toyota Tacoma, which had bad bearings and hubs. Excellent service! The only reason for the four-star rating is because they're no longer open on Saturdays.

Refused to test my battery, said they didnt want to get wet or their equipment wet. It wasnt even…read moreraining outside it had stopped. Lucky for me I had my husband come jump me off so I could go somewhere else and get a battery.

This is the only place in Columbus to buy a battery. The service is awesome! This is also the only…read moreplace where I buy wiper blades. Incredible service.

This rating is a must for me because I received quality service and unexpected results from…read moreDiscount Tires. I own a Ford Explorer with less than 25,000 miles. I had trouble with my relatively new front passenger tire. I took it to five businesses for repairs before coming to Discount Tire Co. on Whittlesey Road in Columbus. Even Ford said nothing wrong was discovered. Another company said that I needed a new tire. At that point, I was frustrated and thought the only way to eliminate repeated loss of air pressure was to purchase a new tire then for balance purchase two. Michelin tires are not cheap. However, I didn't want to throw away money before time for it. Yelp took me to Discount Tires with the highest rating for tire repairs out of a list of 10. I was amazed by the customer service. It was discovered that I had a valve leak. Get this, I was charged zero, nothing for the repair. When I need new tires, I will buy them from Discount Tires. Plus, as I waited a short time, I heard how the agents were equally responsive and provided quality concern with other customers. Community, let's support this company.

Buyer Beware! Never had I ever experienced a place that couldn't set the camber right on tires…read morewhich completely wore out within 6 months. Paid for an alignment but they couldn't align them. They gave me a print out of how off the camber was which just shows they don't know what they're doing. Took it to the dealership and we had a good laugh. I wasn't happy about having to replace tires again but at least my family and I are now SAFE on the road!

Gave my head for resurfacing, picked it up a few days later, they had checked it for cracks, did…read moreall the measurements and returned it in near brand new condition. They know what they are doing, definitely recommend this machine shop. Prices are fairly reasonable.

From the owner: Benning Auto Parts and Machine Shop Crankshaft Service, Engine Balancing, Cylinder Head Service, E…read more Since 1946, Benning Auto Parts and Machine Shop has been serving the Columbus area. We will machine your engine components or do a complete engine balancing with our state of the art CWT computer balance system. Our target balance number is +/- one gram. If it's a complete engine assembly you need, we can handle that also. Just some of the machine services we perform include: cylinder head reconditioning, block cleaning & boring, and complete crankshaft machining. If you have a performance build, we utilize torque plate boring. We are a full service machine shop that services all forms of automotive machine needs for all style engines, both imports and domestic. When can handle your job whether it's an old 8N ford tractor or a modern LS style GM engine. In addition, we also specialize in internal engine parts including a full line of performance parts. Benning Auto Parts and Machine Shop has a Full-Service Machine Shop equipped to perform high-end engine services and rebuilds.