Called in last minute on NYE, needing help with removing a socket that another shop got stuck on…read morethe lugs nuts of one of my wheels. Spoke to the brilliant Ms Tiffany who was very kind and willing to assist. I pulled up and Cody and Gabe, got the socket and lug nuts extracted with in 30 minutes with no BS, felt like a couple big bros helping me out. Decided to buy some new tires from them, Tiffany gave me an immediate quote, called in for the tires and they got me in and out. Shout to the gentleman with the glasses and anyone else on team that was part of the job. From what I experienced, the JP Auto Team really gives a damn about their customers and just cares about people general. Knowledgeable mechanics, Fair price and amazing hard working crew with the hospitality that really makes me love living in the South. If have car problems that can't solve this is where I will bring my business while I'm stationed here in GA.

1 June 2026, Thanks. They had my 2009 Honda Ridgeline for over seven days to correct the…read moreinstallation of the Rack and Pinion Steering unit they installed on the 15th of May 2026. Thanks for the pickup of my Honda Ridgeline after seven days from the 24th of May for a follow-up on the 1st of June 2026. I'm still experiencing steering issues with the installation and underbody noises. I won't be returning for any future mechanical services due to the inconvenience of this issue. Yes, in the past, they did do a superb job, but it's time to move on after this SNAFU. One Star is in order! Thanks, I won't refer anyone to this Columbus, Georgia location ever after paying over $5,000 for future corrective repairs! Pending Lawsuit.

Staff were highy professional and personable. Kaoi in particular showed empathy in recognizing…read morethat as an 80 year old woman, I was not particularly comfortable in utilizing my charger and jump-start device. By not only being informative, she demonstrated patience and clarity that I was able to follow her directions without difficutly. In deed, AutoZone is fortunate to have Kaio on its staff and I was particularly pleased to see that her supervisor appreciated the personable and professional qualities his staff possessed

Went in for a quick windshield replacement that we lost while on the road. The NICEST staff!read more

I chose to use Pep boys because they came highly recommended. I called the day prior to confirm…read moreservices and wait times. I was told if I came in at that time it was about a 90 minute wait; so I scheduled an appointment for the following day (today) at noon. I am recovering from a major surgery and sitting for several hours to wait would be painful and exhausting. I arrived early (11:45) in case any paperwork needed to be done. At 2:45pm a staff member approached me, I thought my car was done, I was wrong. He was giving me an update that there was still one car in front of me. I have been here for 3 1/2 hours as I write this and my car still hasn't been started. They said nothing about being behind when I checked in at 11:45, or I would have rescheduled as I had other appointments this afternoon which I am now missing. I would have left but I was under the impression they were working on my car while I sat here. Incredibly unprofessional with no basic respect or courtesy for their customers. This was my first and LAST time using a pep boys. Edited to add, changing from 1 to 5 stars for their honestly after evaluating, they confirmed that my brakes are not critical as my dealership told me, still perfectly safe to drive. They could have lied to make more money by replacing them but that still would have had to be done another day.

Not sense in making an appointment for an oil change and tire rotation if it still takes 2 hours. I…read morewon't be back.

The teamwork at this store is truly amazing. I have had dealings with with Justin, Brandon, an…read moreKatrinia. They are knowledgeable, friendly, and just does a all around amazing job. Thanks you guys make it comfortable for me as a female in and auto world.

James was amazing to work with! He changed out our battery with a smile even thought it proved to…read morebe quite a pain in the butt!

Robert Bean is THE BEST customer service representative at the North Lake campus. He follows up and…read moreis very helpful, knowledgeable and mechanically inclined with the automotive industry. He is very personable and thorough, which is why I recommend him to anyone needing a helpful resource. He plans and schedules jobs, not based on what the book recommends, but based on his experience and knowledge. Top notch guy!

Brought in our 2021 Honda Odyssey Touring, that we've owned since new, for a routine oil change…read more The service was completed, or so I hope. Two weeks later I went to replace the cabin and engine air filters and noticed that the coolant was an inch below minimum. I checked the "routine service inspection" sheet and it was marked as "good". There was literally probably 5 ounces in the reservoir. This is, in fact, not good. Now I question if the entire inspection and service was a sham. To put the icing on the cake, they even tried to give me a cash offer on our vehicle by phone as I pulled out of the dealership. I'll most likely go elsewhere for service.

We had a blow out on our travel trailer on the way to Destin and were stranded on the side of…read morehighway 185 South. We called everyone in the area and no one was willing to assist. We called Tires First and spoke to Brad who was able to send a technician to us to replace all 4 tires where we were. Their center closed at 1:00 and he knew we would never make it there before they closed if we put the spare on so he offered on site installation. This was the first day of vacation for us so we were really upset at the thought that our vacation was ruined. They really came through for us and were very courteous and respectful. We recommend them 100% . Kim and Lee

Brad Parker is wonderful and helpful. Takes time out of his busy schedule to send paperwork…read moreneeded. Goes above and beyond. April Collins Victory Driveaway.

Refused to test my battery, said they didnt want to get wet or their equipment wet. It wasnt even…read moreraining outside it had stopped. Lucky for me I had my husband come jump me off so I could go somewhere else and get a battery.

This is the only place in Columbus to buy a battery. The service is awesome! This is also the only…read moreplace where I buy wiper blades. Incredible service.

Discount tires I love love them the services is top tier. It's an all guy place they are…read moreprofessional. Just kind and friendly

Always helpful, knowledgable , and free tire repairs. Very quick and friendly. I will d business…read morewith them always as long as they are this friendly. They are the chick fil a's of tire repairs. Good job guys keep up the good work.

Gave my head for resurfacing, picked it up a few days later, they had checked it for cracks, did…read moreall the measurements and returned it in near brand new condition. They know what they are doing, definitely recommend this machine shop. Prices are fairly reasonable.

From the owner: Benning Auto Parts and Machine Shop Crankshaft Service, Engine Balancing, Cylinder Head Service, E…read more Since 1946, Benning Auto Parts and Machine Shop has been serving the Columbus area. We will machine your engine components or do a complete engine balancing with our state of the art CWT computer balance system. Our target balance number is +/- one gram. If it's a complete engine assembly you need, we can handle that also. Just some of the machine services we perform include: cylinder head reconditioning, block cleaning & boring, and complete crankshaft machining. If you have a performance build, we utilize torque plate boring. We are a full service machine shop that services all forms of automotive machine needs for all style engines, both imports and domestic. When can handle your job whether it's an old 8N ford tractor or a modern LS style GM engine. In addition, we also specialize in internal engine parts including a full line of performance parts. Benning Auto Parts and Machine Shop has a Full-Service Machine Shop equipped to perform high-end engine services and rebuilds.