Lazy and dishonest! I purchased a car battery here and drove my car there so they could help me replace it in the car and also refund the core charge. The huge sign outside says free battery installation, even better the computer screen when they looked up my specific battery said right in the description: "Free installation and testing". But the woman behind the counter said nope, we don't install that battery. I pointed out the words on the screen, she still said nope we just don't do it. The man had already told me he would install it, but seeing that she now said no, he joined her telling me "sorry, it's just policy". I will now have to take it home, figure out how to replace it myself, and drive back again to return the old one for a core charge refund. So disappointing. read more