Shaun Pugh is amazing salesman. I purchased my 3rd vehicle from him recently. There was one issue with the vehicle and it was repaired with the excellent customer service from Shaun. I'll be back in the future as my needs for another vehicle exists. As well as getting this vehicle serviced as needed. read more

Went in to look at a truck that ended up being in athens but they had one that was identical that wasnt in there system yet only 2k miles difference between the two. Test drove it and was interested. They brought out how much and it was 12k more than the one posted online. We got up to leave the gm came out with an attitude about us leaveing. Following day we returned i wanted a truck they wanted to sell one. Paul did everything he could to find a truck that fit us in every way. So we purchased the truck (so we thought). A month and a half went buy tried calling the bank to get logged in to my account so i could make my payment with no luck (i called them 8 times). I called don wood to see if the finance person could help me get in touch with them and was told id get called back after they got back from lunch. I waited 3 weeks for that call. The day my payment was supposed to be due don wood called me and said "hey we need the vin number off from your truck". I asked what for "when we got ur loan we accidentally got it for the wrong truck so you dont currently have a loan for any truck so we need to verify the vin to get you put in for your loan". At this point i was over the crap and told them i wanted my down payment back and returned the truck to them. Probably could get a decent car if you dont mind an attitude and verify the vin on every piece of paper. Might as well go to a smaller dealership and take your chances because obviously even don wood cant do it right. read more

Charged me 18.99 for a quart of 0w-20 diesel oil, seemed like the price changed when he knew I was out of state. I get charged 9.00 a quart in when I buy direct from dealer where I am from. On Amazon a case is 70 bucks for 6... All the guy would do is refund it because he knew , I knew I was getting taken advantage of. Great job guys super happy that my local Ohio family is purchasing their next car elsewhere. If I was local I'd avoid this place if I was buying a Chevrolet, but it seems the local reputation of this place isn't good to begin with and now I know why. read more

Never experienced a dealership so unprofessional in my life, and that is saying a lot. Highly recommend taking your business to ANY other dealership. read more

Great team very customer friendly staff thank you for making my purchase easy and hassle free. i appreciate the attention to detail you guys gave my deal everyone needs to buy a car from Don Wood read more

Just bought my second car from Don Wood. My salesman both times was Shaun, he is great. My 1st car in 2018 told him was leary about new cars at dealerships due to very bad experience, he gave me my faith back in dealerships and sales personal. Everyone treats you like their personal friend. Thanks for my great experience would recommend your dealership to any and everyone. Brenda read more

My husband has bought many trucks from them and has liked working with them. I started searching for a car about six months ago. We worked with Shaun and he was so helpful in finding a vehicle for me. I tried out about four cars and ended up buying one from him. They are great to work with. read more

They are friendly till they see your credit score isn't "excellent", then they won't talk to you or return your calls. I had cash in hand, but wanted to see about financing a truck to help my credit. They didn't ask about money, they just saw my score and totally wrote me off. Thought about buying the vehicle out right if I couldn't finance it, but the way they treated me after seeing my credit was a huge turn off. Bottom line, find another dealership, this place is just looking at making money and doesn't care about the customer... read more

I purchased my used F350 from Don Wood 3/18/22. Prior to the purchase it took several attempts to get someone to call me back. I was able to purchase the vehicle from out of state. The documents were easy, and the sales rep Lee was fine. However, when I received my truck from transport, it had 7 miles to empty and was not detailed. It was so dirty that there were spiderwebs and actual spiders in the rear cab. There was dried mud and rocks in the undercarriage. The cab smelled like a cross between smoke and mildew. The vehicle was also not safe. There was a broken rear brake rotor that was rusted in half and a broken leaf spring. I know I bought the vehicle sight unseen, but a little knowledge would have been nice of the defects. I am still waiting to receive the registration in my home state. I had to get another document notarized after I called to check. If I hadn't called, would my temporary license plate have run out? I'm not sure, but the level of service of this dealership is extremely low in my opinion. I'm already looking to get rid of the vehicle and all of the issues that surround it. Do not buy from Don Wood in Logan OH. Message me if you need any other details. read more

Randy is the best salesperson I have ever dealt with. This is my second vehicle I have purchased from Don Wood Logan Ohio.....and Randy has been my salesman. They are fast and efficient and friendly. Knowledgeable on everything from start to finish. They work hard to get you the best deal at the best price and payment. read more

I took my Chevy Equinox to Don Wood Chevrolet in Logan Ohio with the engine light coming on. They quickly diagnosed the problem and ordered parts to fix the problem. They scheduled me for another appointment the next working day and corrected the problem. They told me the problem would br covered under warranty Nd I owed nothing for the service or part. I was extremely satisfied with their service! read more

I hate to be one to rain on the Don Wood dealership parade but my experience at the Logan site buying a used vehicle was not what I hoped it would be. I bought a used vehicle, which is advertised as "As Is" but had been through their thorough inspection. I got them to drop the price when I could find no evidence that a major scheduled maintenance item had been performed. However when I got the vehicle home and inspected by an authorized dealer, several issues were found including busted motor mounts and a leaking valve cover. Total cost estimate of repairs - $4700. Not quite what I bargained for, So much for their thorough inspection. I contacted the salesman via text on the number he had provided to me. Turns out it was his personal phone and he was angry that I had bothered him during off duty hours. To be fair, I did question his sense of honor and the integrity of the business he is in. They had to have had a clue about many of those issues. If they didn't that speaks to incompetence on another level. My recommendation, which I couldn't follow, is to have any potential vehicle inspected independently. At this dealer, it is definitely "Buyer Beware." read more