My experience with this shop has been nothing but top notch. The only shop I trust with my baby…read more All knowledgeable mechanics who know everything about all cars, but I go for Subaru specific.. you can always say you know somebody who does it for cheaper, but I'm a firm believer and you get what you pay for and that comes with peace of mind. I'm always beyond happy with the results here.. I'll continue to return.

I thought these guys were honest and legit group but totally wrong. I have had to go back a couple…read moretimes to get things looked at and fixed. They let me leave the first time with a broken OE end link. I even let them know the sound was way too loud to be what they initially thought was the ball joint bearing. They also installed my wing and I kept hearing weird noises in the rear. Turns out its the suspension, not the wing. However, when I looked to see if any bolts were loose, all of them were. I tried to tighten them but they just kept spinning. Smh. I let them know there's a loud slapping sound coming from the rear passenger, even sent a video, and they want to charge me to diagnose and fix it...said that they made sure to check all the torque specs. I highly doubt that. If they let me leave the first time with a broke part. I don't know how a shop can function this way. If you installed something incorrectly, you should look to fix it at no charge. They do not doo quality work at all. I would double and triple check your service if you plan to come here. Although customer service was decent, I will never come back to this place again. Service from the techs cannot be trusted.

able to get my brake light fixed right there…read more Ethan is great. Great customer service everytime!

Every time I come into this AutoZone, there is always somebody so willing to help me. I went in…read moretoday because I hit my garage door this morning on my vehicle and was looking for a buffer solution. Josh was so helpful. He took a sample of his favorite polish and ended up polishing the back of my car for me. It's the little things that make all the difference. It's so nice to know that I have a local auto shop so willing to help me out whenever I need it. I love this place.

I came here because my battery wasn't starting in the morning. I was able to start it up but I…read morefigured it would be best to get it tested. Took it to this pepboys where they diagnosed it for free right away. They ended up telling me it was bad and asked if I wanted to get it done there or somewhere else. They didn't give me any pressure to get it done there. So I told them I needed to call the other place to see if my warranty was still good. I ended up doing it there and got a new battery. Took about an hour and a half because they didn't have my battery available and the one they did have didn't fit correctly. I waited for a bit in the waiting area which was nice for them to have. I ended up leaving and getting some lunch but they kept me updated with texts from an automated system. Great customer service. Fast and efficient.

I've taken my car here for oil changes for years now, and every time I'm greeted with friendly…read morestaff. The counter person Mark and another gentleman are always very friendly and kind. They both update me with friendly phone calls about my service. I was very happy to get back in my car today and see a bible verse was written. I have a cross hanging in my car, I felt like they really cared with all their heart about my experience. Thank you both!

great and friendly service! Alway have parts available and if the don't have it they get it within…read morea couple of hours!! prices are fair also!!

highly trained salespeople know how to help you find the parts your car needs…read more If they don't have the car parts in stock, in some cases they get it for you later.

Worst company ever...... ordered in November. Still got…read morenothing but bogus emails from them. fake tracking number sent. do not order from them.

I dont like to leave bad reviews but my experience here was horrible. Despite speaking to them on…read morethe phone prior to order to make sure I got the right ones, and following that call again after discovering they dont fit, I was told again they should have fit. Only one axle in this year of diesel van... Regardless of that, the issue really was how they handled it. They told me the only option was for me to pay them to re open them, and to pay shipping both ways.... Thankfully I have a friend with a lathe but this cost me more time and headache than it was worth..

We were looking to sell our 2003 Ford Explorer to a junkyard since the engine needed to be replaced…read moreand the repair cost was going to be very high. The car had been on non-op for 8 years, so it just wasn't worth fixing, especially since we weren't sure what other issues it might have. We called about four other places before contacting iPull-uPull. The other companies were offering very low amounts, but iPull-uPull gave us what felt like a fair and reasonable price. That made a big difference. I scheduled a pickup date and time, and they were on time and reliable. They stayed in communication with me throughout the entire process and even sent text updates, which I really appreciated. At one point, I couldn't find the pink slip, and they patiently walked me through what I needed to do. Luckily, after searching, I found it. They came, picked up the car, and wrote a check for the exact amount we agreed on. I understand every car is different and pricing will vary, but overall, as a first-time experience selling a vehicle this way, they made the process easy and stress-free. I would definitely recommend them.

Very easy process. I called and got a quote over the phone and within a few hours they picked up my…read morecar and wrote me a check. As simple as it could be for me I had the option to drop off or get it towed from them with a price difference and I chose to just have them pick it up since it wasn't that much of a difference

I've been occasionally obtaining Auto parts at this location at least since the early 90's. The…read morestore has changed hands and used various names, but the way of doing business has remained fairly consistent. Quality, availability and price are major factors to consider when it comes to sourcing aftermarket parts. From experiences doing my own repairs, and knowing of those in the auto repair business who rely on the products provided here, I generally give this store good marks in all categories. Parts sold here, sourced from a variety of trusted brands, are consistently offered at some of the lowest prices in the area. The store is fairly well-stocked. They also get special orders within hours. They've surely come through for me in a pinch on more than one occasion.

Parts Authority Auto Shop has a scam running with Dynamic Towing (allegedly) and has been illegally…read moretowing your cars! THE LAW: 1. A property owner cannot INITIATE a tow until the car has been parked there for at least 1 hour. Failure to comply entitles you to a refund of 2 times the tow. 2. A tow company must charge a reasonable fee which varies by city. (For chino: ~$220+$60 per additional day of storage). Failure to comply entitles you to a refund of 4 times the tow. ITS $30 TO FILE A SMALL CLAIM! If 10 people file, these scammers get shut down! Message me if you need more help.

I needed special tires for my Audi. Zach Thornton ordered…read morethe tires. I was able to get my car back the next day. Very good customer service.

I love going to this location. I've been through all days and they're not as welcoming. I had the…read morecheck engine light on my vehicle and they came out to my vehicle and diagnosed it for me at no cost.

Marvin refused to honor their 30 day return policy. This location had me on hold on the phone for…read moreover 30 minutes before. Terrible customer service. I called corporate and they apologized for the employees attitude and behavior. They provided a return label to return the filter and a discount code for future purchases since this store refused to honor their policy. Marvin was so set on denying me my return yet corporate was able to provided it instantly with a simple phone call. Don't bother visting this store their employees lack training and cusomter service skills

I had an excellent experience thanks to Issac. He was super clear in explaining everything and…read morequick to get my car up and running. His professionalism and efficiency made the whole process stress free. Issac is the reason I keep coming back to this location. Highly recommend asking for him if you need help.

Special thanks to Joshua for helping us out check out our ride to make sure our battery and…read morealternator are working optimally. Also to check codes. We normally don't stop here 10min before closing but his superb customer service and willingness to help spoke volumes thanks again we will be back soon.

Shout out to the youngster Xavier. I came in today on a mission to change the oil in my wife's…read moretruck for the first time on my own. He made sure I had everything I needed, if he didn't know something, he asked someone and got the answers! He even encouraged a brotha! The whole team as a whole was awesome but Xavier went above and beyond and I was able to leave accomplished as I completed what I came in to do!