Worst company I have ever dealt with. Made an honest mistake and ordered adapters in the opposite configuration of what I need. Came in the smallest box you could pack them in which was mangled by the time it got here. I asked if I could exchange them for what I needed and was told that they "will not accept returns or refunds on any items made in the USA". But yet they call themselves the most trusted brand in the USA. So where exactly are they if they wont accept USA made items?? Stay away or lose your money read more

I dont like to leave bad reviews but my experience here was horrible. Despite speaking to them on the phone prior to order to make sure I got the right ones, and following that call again after discovering they dont fit, I was told again they should have fit. Only one axle in this year of diesel van... Regardless of that, the issue really was how they handled it. They told me the only option was for me to pay them to re open them, and to pay shipping both ways.... Thankfully I have a friend with a lathe but this cost me more time and headache than it was worth.. read more

Product quality is terrible. Customer service is terrible. Advertisements are lies. I paid a premium price expecting premium quality. These are worse than the cheap Chinese adapters on eBay. I've spent weeks emailing customer service, sent them info, pictures, and everything they asked for. They have yet to own up to the fact that the adapters have manufactured flaws. I can measure where the hubs and bolt circles are not concentric. They damaged my new wheels. Countless attempts to reason with them and they're not helpful nor respectful. read more

Wheel Adapters USA - Damage to wheel cause by poorly manufactured wheel adapters. - Auto Parts & Supplies Near Me - Chino, California

This company are a bunch of scammers. they sent me the wrong spacer and lug nuts.I called them to get them exchange for the correct ones and was told no exchange or refunds. Now I'm waiting for my CC to see if they can get my money back. read more

Not good which i would have read before ordering from them takes way long time to receive

This company needs entirely new management - Dealing with these guys was a hassle. Their descriptions for some wheel spacers are incorrect. When you try to return the item, they won't even give you a return label, so you have to pay for the shipping yourself. On top of that, they hit you with a ridiculous 30% restocking fee. It's crazy that they charge that much for a tiny part as if they do not have a large warehouse, it's as if you're retuning a large, heavy item. Waste of time and money. Service reps are also argumentative and unprofessional. Donkey penis. Never buy from this company. read more

What they sent was totally opposite of what's advertised on their website. Please be more honest. Thank you

Ordered some wheel spacers from them. When the package arrived, it included a book on how to "March to Jesus". This is inappropriate, offensive to many people and unprofessional. read more

Scam company, some appear to be legit but it's a multi million dollar Canadian company. Essentially you order, and spend hundreds if not a thousand+ and you get nothing in return, not a receipt or nothing. Good thing I used credit, so it's not my money I spent and they will do what needs to be done to recover thier money. read more

I purchased 12mm spacers for my C5 Corvette and the lug nuts they provided are not even close to the proper size/fit. I sent a chat with several photos and the response was they don't alway fit your car type answer, WHAT!!!. The lug nuts they sent are flat out dangerous so be careful if you decide to us these guys, I won't ever again for my safty!! P.S. the other response was the lug nuts are free so that clearly tells you how much they want to help and how much they care about your safty. read more

This place is a SCAM! I purchased wheel spacers from them at the beginning of December and got tracking info a few days later that said the label was created but USPS was awaiting the item. I let it go for about a week and then contacted them inquiring about no movement. the assured me it would leave that day (mind you they'd had my money for over a week now). Still never moved. I gave it about another week, sent another email with no reply. I opened a dispute with PayPal for INR and that sat for nearly another 3 weeks while PayPal twiddled their thumbs. Ultimately I ended up filing a dispute with my credit card and got my money back, and PayPal closed my case since I disputed with my financial institution and won and got my money back. These thieves also go by CUSTOM WHEEL ADAPTERS so be careful! Do not buy from them either! read more

Can I give 0? Ordered a set of adaptors for a 2018 Rav4. Ordered the adaptors on Shop (my first mistake- they offer no recourse for bad vendor's using their platform). I had done a very cursory Google search of Wheel Adaptors USA on Google to see if they were legit. 'ScamAdvisorTrustScore' gave a rating of 99%. I'm very sorry I didn't dive a little deeper than that. I ordered the adaptors, they didn't arrive for weeks. Called, emailed Wheel Adaptors- no movement. Finally, out of the blue, the adaptors arrived. Machine marks all over, wrong size studs and way too skinny to every accept the lugs they're bolted to AND the lug nuts required to affix the adaptor to the hub. Of course, Wheel Adaptors offer a no return policy. Anyway, my own stupidity and lack of research. Please don't make same mistake. read more

Scam!! Ordered spacers a month ago. They emailed me and said they were shipped 2 weeks earlier.. still no tracking info. Still no package at my door. Don't waste your money here, you'll never receive your product. read more

I ordered adapters for my car to find out they don't even have a pilot hub to accept a wheel? the wheel shop refused to mount these spacers let alone mount my wheels as they said these spacers are not designed properly. When I requested a refund and offered to send them back, I was denied a refund with no explanation. Not only are these adapters incredibly over priced, but they showed up gauged and scratched all over the place and come with extremely low quality hardware. I have also learned these spacers are very inconsistent with their fitment due to poor machining accuracies. This company is a joke, shit product and even worse customer service. It makes sense that they are rated 1 star, and that's being generous. If you look at their eBay reviews, none of the negative reviews are posted, only the positive. imagine that! DO NOT BUY ANY PRODUCTS FROM THIS SELLER. UNSAFE FOR DRIVING, POOR MANUFACTURING, TERRIBLE CUSTOMER SERVICE!! read more

Purchased a set of wheel spacers for an F150 with lug kit. Purchased for the correct year except the spacers that arrived must not have been machined down to the correct hub bore and the lug nuts that were meant for "aftermarket" wheels were clearly too thick and would not fit the lug holes for my setup. Unfortunately they have no return policy so I'm SOL, explains all of the 1 Star reviews. read more

policy says "custom made to order, no returns". but they sent me used spacers. then after lying to me on the phone and on their website they sent a Christian book. hiding behind Christianity is not how you show others by example. BUYER BEWARE! and now NO ANSWER at their Company. of course. read more

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I purchased a set of four 2 inch adapters for my son's truck. When the order came in there were only 2 adapters in the box. I have tried to call the company numerous times and no answer. I have 3 boys that are always changing tires and adapters and things of that nature, but I will definitely not do business with this company again. 0/10 do not recommend read more

Terrible customer service, I should have read the reviews. I don't understand how there still in business it claims they have a refund policy but then doesn't show anything and are refusing to take me brand new order back in because I ordered one size off. The customer service is slow and unresponsive and they don't care to help in anyway. Worst company I've dealt with if your considering doing business stay far away read more

It's been a month and nothing No package , They're not answering any calls, and tracking number doesn't update at all . Package hasn't even left !! I can't even cancel ! I should've read the reviews before ordering from this place . read more

Worst company ever...... ordered in November. Still got nothing but bogus emails from them. fake tracking number sent. do not order from them. read more

I would have to recommend to stay away from this company. Just like others have stated. Ordered equipment from them and either sent out bogus tracking information or created one but never shipped. No contact for weeks after calls and emails. Didn't get a response until I got PayPal involved to return money. Then miraculously they responded and shipped. Spend your money somewhere else. Better companies out there. Worse part is, the part didn't even work as described and now that I want to return they won't take back because I put it on my truck. Stay away, not worth the headaches. read more

I ordered 2 sets of adapters for my El Camino. Took 2 weeks to get and they only sent one set. They refused to complete the order and would not refund for the missing parts. How do these people stay in business. Go elsewhere. There are many options including ones made in the USA read more

Never received product, seemed all responses I got from them was fake automated messages. Luckily I used PayPal and got a refund.

Dont order from Wheel Adapters USA.. They took my order sent me a tracking number and never shipped my package.. I tried gettin a hold of them, its impossible they wont email you back they wont answear phones And if they do they will lie to you in your face..worse experience with a business read more

Don't order from them. Trust the previous reviewers. I cannot believe that they are still allowed to function.

these pieces of shit claim to have your wheel adapters in 1-2 days but 2weeks later i still don't have my adapters and when you try to get ahold of them they act like they're so busy that they can't pick up the phone. False advertisement and bad customer service. Fuck this place. I recommend to everybody not to buy or do business with this lame ass place read more

Terrible. Buy anywhere but here. They will make a shipping label 3 days after your order and not even take the parts to be shipped for another week past that. They sent me the wrong parts then wanted to charge me a 25% restocking fee. Just use amazon. I'll set these guys straight when I visit. read more

So today I drove over to Wheel Adapters USA Business/Warehouse where most RA return packages are sent to at 14403 Ramona to secure a exchange for correct Adapters. I did not want to spend $$ on shipping return when they sent me the wrong Adapters in the first place. They would not accept the return package because the boot lickers there were told by their boss not to accept any packages there. I had a RA number on the return box. They, the owner of the business wants you the customer to spend your hard earned money to pay for shipping on returning merchandise. I was right there at the business location and they won't accept it. Very poor business practice. The owner is a true AS Sholes! Do not do business with these guys! You've been warned. read more

This company is terrible. It took nearly two weeks to get my delivery, which is completely unacceptable when their warehouse is 55 miles from me. They were extremely slow in responding to order inquiry requests, and refused to cancel my order even though the package had yet to be scanned by USPS. read more

These guys are nothing but a scam. They ripped me off. I have tried repeatedly to contact them, never received the spacers I ordered. I asked for a refund via email, in which they never responded. No refund. I have reported them to the BBB. This company is either a scam or has the worst customer service in history. I've have been trying to contact them since 10/20. Going on almost 5 months now. read more

Worst company ever 2 months and still waiting no response back never again. Don't know what to do wanna choke there necks

I order a set of lugnuts (20). 19 were the same and 1 was noticeably different. Emailed them on 11/28 and got an email back saying that they will respond in 2-3 days. A little over 3 weeks later i still havent heard back and they dont answer the phone. They even state in their email to not email them more than once because it puts you at the bottom of the list. Garbage company with garbage ethics. read more

Ordered nearly a month ago and still haven't shipped my wheel adapters

3 weeks and nothing so far. Nobody answers the phone or returns emails. Great example of how not to operate a company.

Ordered wheel spacers from this company. They sent me an email saying it was shipped has been 3 weeks and still hasn't shipped. I can't use my truck until I get these spacers due to wheels I have. Have tried to email and call. No response at all. read more

Ordered 5x5.5 to 5x5 wheel adapters and they sent me 5x5.5 regular spacers...okay no problem just pay for the shipping back and replace them. No the company refuses to pay for return shipping even though technically I did not receive the item I payed for. Tried to dispute through PayPal and they agreed to reimburse me but I had to pay shipping back. Ridiculous. Do not trust a word this fraudulent company says and take your money elsewhere. I am now in the process with the BBB to file a complaint. Hopefully this company will get shut. read more

I ordered lug nuts from Wheel adapters USA on 6/24/20 on 6/25/20 I received an email stating the parts had shipped. 7 days later I noticed there wasn't any activity on the tracking so I emailed them. I got no response. I called several more times and nobody answers and the call goes straight to USPS who also wont pick up the call. On 07/07/20 I emailed again because on they're recording it says email is the fastest way to get a response. Still no response to my emails. It is now 7/11/20. I have made a complaint with Paypal to refund my money and still no response from the seller. There are 45 complaints on the BBB website with the same problem. No return calls, no emails, no product. The tracking # claims the package is sitting and waiting approval. Same as all the other customers. I have ordered a dozen other products from all around the country since I ordered from Wheel Adapters USA and I have received them all. Wheel Adapters USA claims its delayed because of Covid. What a bunch of BS. This company should be shut down. read more

Horrible customer service tracking numbers issued one packages that have never even been shipped nobody even answers a phone call there! Shady company avoid at all cost read more

Ordered back in October 2020. They took my payment right away. It's now March 2021. I never received anything. Can't reach anyone by phone or email. They basically stole $250 from me. Trash company. read more

I purchased wheel adapters for my F250 November 20, 2020. They confirmed my order and took my money. Sent me a tracking number for usps, since then I have tried to contact wheel adapter USA numerous times to try and locate my items. Sat on hold each time for a hour and spoke to no one. Usps confirmed they had postage paid but no items were scanned for pick up. Just want to return or receive my items, WHAT A JOKE!!!!! read more