Placed an order for a pair of uncommon size wheel adapters - 5 lug to 8 lug...they sent me a tracking # 3 days later, another 4 days later the package tracking # never changed and had NOT shipped yet...that got me concerned, and then I read all these reviews which didn't help, so I emailed them to see what was going on...waited another 3 days no email response...gave them a call talked to a guy who said they will ship in 1-2 days they are being made now...waited another 4 days, still NO update on shipping...called again talked to a nice lady that apologized for the delay, explained they down on workers and so on, but nice. Once again she told me they will ship in 1-2 days... 2 days later they finally shipped out, got them a few days later waiting a total of 3 weeks. Finally after thinking I might have gotton scammed I open the package. The wheel adapters are very good quality, and built to exact specs I ordered-happy with quality. The lug nuts included are very poor quality and can not be used safely, and should be noted... Overall good product, suspicious shipping practices, expect possibly a 3 week wait or more, and poor email response. read more

Spent $1500 on two sets of adapters and both sets had major issues.. on front semi adapters set, the studs were too short and despite advertising for my exact year and model, a step in adapters to clear caliper was not machined .. despite buying several sets of semi truck lug nuts , ALL were taller than studs and at best protruded 1/4 above studs.. dot requires a minimum of 3 threads past lug nuts... On rear set, mounting holes were too deep causing tapered nuts to bottom on studs shoulder.. very poor engineering on both... Customer service NEVER returned my emails... stay away. read more

Horrible experience. I ordered their 22.5/24.5 Semi Wheel Spacers 10mm (0.39' Inch) Solid Billet Aluminum and they did not fit. The tolerance/clearances were too tight. I sent photos, explained that the tolerances were too tight. It took over a week of emails to get them to send a return shipping label. Then two weeks went by and I had to ask for a status update. Only then did they say they just received it. I finally get a refund and they withheld $56, over 30%. Nowhere did they say that I would not be getting a full refund. It's now been two more weeks since I asked about that and they will not reply. Scumbags. They blame me for having wheel spacers that don't fit Budd style wheels. I drew them up in CAD and sent it off to SendCutSend and they fit perfect. This company will steal your money and drag their feet on the return so you miss the chargeback window on your credit card. read more

Wheel Adapters USA - Auto Parts & Supplies Near Me - Chino, California

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Company is a scam! Buyers beware! You cannot cancel orders even within the 12 hour time frame!

Ordered (I thought) 4x4in wheel spacers. When I hadn't received for a week I called and was told on back order. I sent email to cancel because could get some from amazon in 2 days, which I did. Never heard back but then got an email that they were shipped so figured I'd wait on them and return amazon spacers since these are presumably made in US. Anyway, I received 4x100mm spacers (4in is 101.6mm). I even compared to the amazon spacers and there is a difference (1.6mm of course). It's a cart and the weight will be on the lugs and not the hub so I'd like it to be perfect. The advertised return policy is 30% restocking. USPS shipping will be about $12. They were "only" $70 so I'd net about $27, which is not worth my time or gas money. I admit that I haven't called to get a fix yet, but after reading reviews I suspect it's pointless and would be just more wasted time. I now have some really nice looking $70 paper weights. I wish they would have sent the correct one. Oh yea, I also got a little book about finding jesus. read more

This company is a hugeeee scam. Ordered adapters that were custom made specifically for my bmw. 5x112 was what I ordered and what my lug bolt pattern is. They sent me like a 5x112.5 or some bs that did not fit on my car and couldn't even fit my lug bolts in the hub. Tried reaching out.. it's impossible they will ghost you and won't respond to any messages and say it's your fault you got what you ordered. $350 on some bs that I can't even sell on Facebook marketplace because it's a faulty scam product! It's crazy how they get away with everything. 50+ 1 star reviews is crazy read more

crappy product and crappy customer service. these guys are worse then venom wheel and that says a lot. Ordered a set of HUB CENTRIC wheel spacers. The part of the adapter that bolts to the truck was too loose and was sitting in the studs and the part that bolted to the wheel was too tight and required shaving to fit. The bolts took several more turns to tighten compared to the OE bolts, lol they were stretching way more. When I contacted them about the rear hub being too loose they said "that's in spec" Which is a lie because the whole point of a hub centric wheel spacer is to support the weight of the vehicle in the HUB, NOT the STUDS. Stay away if you value yours and others safety. read more

Wheel Adapters USA - What the measure is supposed to be - Auto Parts & Supplies Near Me - Chino, California

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I ordered an adapter on 08/18 then I recieved an email on 08/19 waiting for usps pu k up. I Emailed several times with the order number asking when it will ship and or refund me. I recieved one email saying apologies for the delay. Please ship ASAP or refund me. read more

I dont like to leave bad reviews but my experience here was horrible. Despite speaking to them on the phone prior to order to make sure I got the right ones, and following that call again after discovering they dont fit, I was told again they should have fit. Only one axle in this year of diesel van... Regardless of that, the issue really was how they handled it. They told me the only option was for me to pay them to re open them, and to pay shipping both ways.... Thankfully I have a friend with a lathe but this cost me more time and headache than it was worth.. read more

Product quality is terrible. Customer service is terrible. Advertisements are lies. I paid a premium price expecting premium quality. These are worse than the cheap Chinese adapters on eBay. I've spent weeks emailing customer service, sent them info, pictures, and everything they asked for. They have yet to own up to the fact that the adapters have manufactured flaws. I can measure where the hubs and bolt circles are not concentric. They damaged my new wheels. Countless attempts to reason with them and they're not helpful nor respectful. read more

Wheel Adapters USA - Damage to wheel cause by poorly manufactured wheel adapters. - Auto Parts & Supplies Near Me - Chino, California

This company are a bunch of scammers. they sent me the wrong spacer and lug nuts.I called them to get them exchange for the correct ones and was told no exchange or refunds. Now I'm waiting for my CC to see if they can get my money back. read more

Not good which i would have read before ordering from them takes way long time to receive

This company needs entirely new management - Dealing with these guys was a hassle. Their descriptions for some wheel spacers are incorrect. When you try to return the item, they won't even give you a return label, so you have to pay for the shipping yourself. On top of that, they hit you with a ridiculous 30% restocking fee. It's crazy that they charge that much for a tiny part as if they do not have a large warehouse, it's as if you're retuning a large, heavy item. Waste of time and money. Service reps are also argumentative and unprofessional. Donkey penis. Never buy from this company. read more

Worst company I have ever dealt with. Made an honest mistake and ordered adapters in the opposite configuration of what I need. Came in the smallest box you could pack them in which was mangled by the time it got here. I asked if I could exchange them for what I needed and was told that they "will not accept returns or refunds on any items made in the USA". But yet they call themselves the most trusted brand in the USA. So where exactly are they if they wont accept USA made items?? Stay away or lose your money read more

Ordered some wheel spacers from them. When the package arrived, it included a book on how to "March to Jesus". This is inappropriate, offensive to many people and unprofessional. read more

Scam company, some appear to be legit but it's a multi million dollar Canadian company. Essentially you order, and spend hundreds if not a thousand+ and you get nothing in return, not a receipt or nothing. Good thing I used credit, so it's not my money I spent and they will do what needs to be done to recover thier money. read more

I purchased 12mm spacers for my C5 Corvette and the lug nuts they provided are not even close to the proper size/fit. I sent a chat with several photos and the response was they don't alway fit your car type answer, WHAT!!!. The lug nuts they sent are flat out dangerous so be careful if you decide to us these guys, I won't ever again for my safty!! P.S. the other response was the lug nuts are free so that clearly tells you how much they want to help and how much they care about your safty. read more

This place is a SCAM! I purchased wheel spacers from them at the beginning of December and got tracking info a few days later that said the label was created but USPS was awaiting the item. I let it go for about a week and then contacted them inquiring about no movement. the assured me it would leave that day (mind you they'd had my money for over a week now). Still never moved. I gave it about another week, sent another email with no reply. I opened a dispute with PayPal for INR and that sat for nearly another 3 weeks while PayPal twiddled their thumbs. Ultimately I ended up filing a dispute with my credit card and got my money back, and PayPal closed my case since I disputed with my financial institution and won and got my money back. These thieves also go by CUSTOM WHEEL ADAPTERS so be careful! Do not buy from them either! read more

Can I give 0? Ordered a set of adaptors for a 2018 Rav4. Ordered the adaptors on Shop (my first mistake- they offer no recourse for bad vendor's using their platform). I had done a very cursory Google search of Wheel Adaptors USA on Google to see if they were legit. 'ScamAdvisorTrustScore' gave a rating of 99%. I'm very sorry I didn't dive a little deeper than that. I ordered the adaptors, they didn't arrive for weeks. Called, emailed Wheel Adaptors- no movement. Finally, out of the blue, the adaptors arrived. Machine marks all over, wrong size studs and way too skinny to every accept the lugs they're bolted to AND the lug nuts required to affix the adaptor to the hub. Of course, Wheel Adaptors offer a no return policy. Anyway, my own stupidity and lack of research. Please don't make same mistake. read more

Scam!! Ordered spacers a month ago. They emailed me and said they were shipped 2 weeks earlier.. still no tracking info. Still no package at my door. Don't waste your money here, you'll never receive your product. read more

I ordered adapters for my car to find out they don't even have a pilot hub to accept a wheel? the wheel shop refused to mount these spacers let alone mount my wheels as they said these spacers are not designed properly. When I requested a refund and offered to send them back, I was denied a refund with no explanation. Not only are these adapters incredibly over priced, but they showed up gauged and scratched all over the place and come with extremely low quality hardware. I have also learned these spacers are very inconsistent with their fitment due to poor machining accuracies. This company is a joke, shit product and even worse customer service. It makes sense that they are rated 1 star, and that's being generous. If you look at their eBay reviews, none of the negative reviews are posted, only the positive. imagine that! DO NOT BUY ANY PRODUCTS FROM THIS SELLER. UNSAFE FOR DRIVING, POOR MANUFACTURING, TERRIBLE CUSTOMER SERVICE!! read more

Purchased a set of wheel spacers for an F150 with lug kit. Purchased for the correct year except the spacers that arrived must not have been machined down to the correct hub bore and the lug nuts that were meant for "aftermarket" wheels were clearly too thick and would not fit the lug holes for my setup. Unfortunately they have no return policy so I'm SOL, explains all of the 1 Star reviews. read more

policy says "custom made to order, no returns". but they sent me used spacers. then after lying to me on the phone and on their website they sent a Christian book. hiding behind Christianity is not how you show others by example. BUYER BEWARE! and now NO ANSWER at their Company. of course. read more

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I purchased a set of four 2 inch adapters for my son's truck. When the order came in there were only 2 adapters in the box. I have tried to call the company numerous times and no answer. I have 3 boys that are always changing tires and adapters and things of that nature, but I will definitely not do business with this company again. 0/10 do not recommend read more

Terrible customer service, I should have read the reviews. I don't understand how there still in business it claims they have a refund policy but then doesn't show anything and are refusing to take me brand new order back in because I ordered one size off. The customer service is slow and unresponsive and they don't care to help in anyway. Worst company I've dealt with if your considering doing business stay far away read more

It's been a month and nothing No package , They're not answering any calls, and tracking number doesn't update at all . Package hasn't even left !! I can't even cancel ! I should've read the reviews before ordering from this place . read more

Worst company ever...... ordered in November. Still got nothing but bogus emails from them. fake tracking number sent. do not order from them. read more

I would have to recommend to stay away from this company. Just like others have stated. Ordered equipment from them and either sent out bogus tracking information or created one but never shipped. No contact for weeks after calls and emails. Didn't get a response until I got PayPal involved to return money. Then miraculously they responded and shipped. Spend your money somewhere else. Better companies out there. Worse part is, the part didn't even work as described and now that I want to return they won't take back because I put it on my truck. Stay away, not worth the headaches. read more

I ordered 2 sets of adapters for my El Camino. Took 2 weeks to get and they only sent one set. They refused to complete the order and would not refund for the missing parts. How do these people stay in business. Go elsewhere. There are many options including ones made in the USA read more

Never received product, seemed all responses I got from them was fake automated messages. Luckily I used PayPal and got a refund.

Dont order from Wheel Adapters USA.. They took my order sent me a tracking number and never shipped my package.. I tried gettin a hold of them, its impossible they wont email you back they wont answear phones And if they do they will lie to you in your face..worse experience with a business read more

Don't order from them. Trust the previous reviewers. I cannot believe that they are still allowed to function.

these pieces of shit claim to have your wheel adapters in 1-2 days but 2weeks later i still don't have my adapters and when you try to get ahold of them they act like they're so busy that they can't pick up the phone. False advertisement and bad customer service. Fuck this place. I recommend to everybody not to buy or do business with this lame ass place read more

Terrible. Buy anywhere but here. They will make a shipping label 3 days after your order and not even take the parts to be shipped for another week past that. They sent me the wrong parts then wanted to charge me a 25% restocking fee. Just use amazon. I'll set these guys straight when I visit. read more

So today I drove over to Wheel Adapters USA Business/Warehouse where most RA return packages are sent to at 14403 Ramona to secure a exchange for correct Adapters. I did not want to spend $$ on shipping return when they sent me the wrong Adapters in the first place. They would not accept the return package because the boot lickers there were told by their boss not to accept any packages there. I had a RA number on the return box. They, the owner of the business wants you the customer to spend your hard earned money to pay for shipping on returning merchandise. I was right there at the business location and they won't accept it. Very poor business practice. The owner is a true AS Sholes! Do not do business with these guys! You've been warned. read more

This company is terrible. It took nearly two weeks to get my delivery, which is completely unacceptable when their warehouse is 55 miles from me. They were extremely slow in responding to order inquiry requests, and refused to cancel my order even though the package had yet to be scanned by USPS. read more

These guys are nothing but a scam. They ripped me off. I have tried repeatedly to contact them, never received the spacers I ordered. I asked for a refund via email, in which they never responded. No refund. I have reported them to the BBB. This company is either a scam or has the worst customer service in history. I've have been trying to contact them since 10/20. Going on almost 5 months now. read more

Worst company ever 2 months and still waiting no response back never again. Don't know what to do wanna choke there necks

I order a set of lugnuts (20). 19 were the same and 1 was noticeably different. Emailed them on 11/28 and got an email back saying that they will respond in 2-3 days. A little over 3 weeks later i still havent heard back and they dont answer the phone. They even state in their email to not email them more than once because it puts you at the bottom of the list. Garbage company with garbage ethics. read more

Ordered nearly a month ago and still haven't shipped my wheel adapters