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Advance Auto Parts

2.4 (5 reviews)
Open • 7:30 am - 9:00 pm

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2 months ago

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11 months ago

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9 years ago

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15 years ago

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13 years ago

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Ask the Community - Advance Auto Parts

The Cycle Ward Bluffton

The Cycle Ward Bluffton

(4 reviews)

100% hands down the best place to bring your Harley Davidson! I had my 06' Street Bob at Harley…read morefor over a month getting a routine service. After I picked my bike up there were still issues. I was in the area and stopped in to just check out Cycle Ward, best decision. Clay and his entire staff were completely professional. Clay took the time to look over my bike and gave me a few recommendations, even went out of the way and tightened up a few nuts and bolts that needed attention. I will be back for a full service.

I was planning a trip to ride the Dragon's tail and decided to get new tires prior to the ride. My…read moreneighbor recommended the Cycle Ward so I decided to give them a try. I went there and they researched tires for my Bike and gave me a price on two tires for $646.45. Most money I have ever spent on motorcycle tires. But apparently, my bike has an odd rear tire size, so I agreed. Prior to ordering the tires they asked me to pay up front for the tires which is totally understandable. So I went by there to pay and schedule an appointment time to install the tires when they arrived. On my bill it is clearly $436.87 for the tires. So I paid for the tires with my credit card. Later, that evening I looked at my receipt and saw that I was not charged the above stated amount - I was charged $454.13. There was an additional charge of $17.26 because I used my credit card. Now, I understand that there is a service charge to the vendor when they accept a credit card payment. Hey, that is "THE COST OF DOING BUSINESS"! But what really bothers me is that I was never informed about the added charge prior to using my card. Had I been told about the charge I would have stopped by the ATM on my way to Cycle Ward and paid in cash. I WAS NEVER TOLD ANYTHING! The next day (Saturday) I called to discuss the issue but they were closed so I sent them an email. They responded to the email on Monday simply stating that that was there credit card policy and they stated that there was a sign on the desk stating the policy. Gee, my Bad. I should have perused the office and desk closely to check for their billing practices. Silly of me for thinking that they would verbally disclose their policy to me and give me the chance to pay is cash prior to the purchase. But, you know what. If they had said to me. I'm sorry we should have made the extra charge clear to you and deducted the extra charge from the final bill - then this would have been a five star review versus a three star review. The work they did was fine (even though they left a socket on my bike which could have flown off and caused problems). BOTTOM LINE: Very unprofessional secretively passing on a charge that is normally paid by the vendor to the customer and worst of all - sticking to their guns when the customer complains.

Club Car of Hilton Head

Club Car of Hilton Head

(6 reviews)

If you want professional advice, great customer service and quick turn around, Club Car is the…read moreplace to go. This is what you would expect from a local, family owned business. Great people.

My wife and I visited Club Car of Hilton Head to look at purchasing a used golf cart. We just…read morewanted something we could use to get around the course as well as our community. With my wife newly taking up the sport, it made sense. Unfortunately due to COVID, inventories of used carts are very low. We arrived at a time when there seemed to be at least 10 others in the showroom and not enough staff to assist everyone. The receptionist was very nice and apologized, but asked us to be patient. Shortly aftewards, Mac Andrews, the owner, sat down with us to discuss our options. We found a very nice E-Z Go cart which was in excellent condition. It didn't take very long, but we made the deal right there. This is a family owned business and Mac's son Ben would be the person listed as the head of sales. We took the cart for a quick test drive through the parking lot and fell in love immediately. As a family owned business, they work extra hard for customer satisfaction. Mac asked if we wouldn't mind letting them work on polishing the cart, adding new batteries and all new tires before delivering to our door. One week later, we now have a great cart. Bruce is the person who works with Mac and Ben who delivered the cart and went over every detail from upkeep to standard maintenance. They offer a $99 package to do a full annual check up after 1 year. We'll definitely take them up on it. Great job!!

Advance Auto Parts - autopartssupplies - Updated May 2026

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