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    Hilton Head BMW

    3.6 (74 reviews)
    Open 9:00 am - 7:00 pm
    Updated 2 weeks ago

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    Services - Hilton Head BMW

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    15 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Hilton Head BMW Photos

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    Recommended Reviews - Hilton Head BMW

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    Reviews With Photos

    Dave P.

    Scheduled an appointment for an oil change for my 23 MINI Countryman S ALL4 June 19th, 2024. That day has a bit of significance as that was the day the CDK Dealer Management System was hacked and held for ransom. Having been in the auto industry for over 40 years (OEM, dealership fixed and variable ops, Tier 1 supplier, etc.) I understand that issues do happen and the CDK situation was no exception. Where I did have a concern was about four weeks later I notice on my credit card statement a charge from Hilton Head BMW for over $290. Thinking this was an error, when I called the Service Department, was informed that in addition to the oil change they took care of another service of interior air filters - - which I did not expect. I'm very fortunate that money was not the issue, but rather coming in for a simple oil change and receiving a $290 bill was a bit of a surprise... NOTE: I was pleased that the Service Director (Donald Hooks) took the time to reach out and have a constructive conversation about the situation. I will say that the dealership did do quality work and their concern for complete customer satisfaction was appreciated. I think they have earned another shot at my business!

    Entrance
    Noah H.

    I visited today to text drive a 2024 BMW IX. What a wonderfully exciting RV! Charles/Chuck was the sales rep that introduced me to the vehicle, game me an overview and rode around the island with me. Straight shooter who's knowledgeable about the product and wants to make sure that you're making the best decision based on your lifestyle. I highly recommend him and if I end up making a purchase I will do so WITH and BECAUSE of him even though I live out of state.

    Jake D.

    worst experience of my life! i wasted 6 hours sitting in the lobby for my AC repair and not only did they not fix it, they charged me 350$ for diagnostics. when I got inside the car I saw that they also broke my air vents off then proceeded to gaslight me and tell me they didn't do it. Even when I showed them before and after photos they didn't take any accountability and the General Manager acted like a complete child. Extremely unprofessional and just goes to show how much society has really fallen. these men were completely disgusting and disrespectful. I will never buy a pice of shit bmw ever again only Mercedes because unlike these ignorant filth they have class. I hope the owner realizes one day the people working for him are complete trash and goes to show why they don't own the business and why they are stuck screwing people over for a living!

    Brittany W.

    I would like to thank everyone who helped me at Hilton Head BMW. I am in love with my dream car and I couldn't have found a better place to purchase it. Coming from Jacksonville, Fl I did not know what to expect, but everyone made me feel comfortable while making such a big purchase and wanted to make sure I left with my dream car I want to give a HUGE shout out to Cathy and the management team for always being patient with me and following up to ensure I received everything I wanted. Customer Service was beyond Amazing! THANK YOU Hilton Head BMW.

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    5 months ago

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    2 years ago

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    3 years ago

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    1 year ago

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    1 year ago

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    Thank you for the amazing 5-star review!

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    1 year ago

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    Thank you for the 5-star review, Danielle!

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    2 years ago

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    3 years ago

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    2 years ago

    great dealership friendly staff and a true desire to fix your car correctly i would definitely return in the future

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    5 years ago

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    15 years ago

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    3 years ago

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    5 years ago

    Had a little service issue (normal gor any biz) but Brad smoothed things out and solved everything fairly. Thank you

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    3 years ago

    my annual oil-change, I was waiting, was completed quicker then promised, so I was happy. See you next year.

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    4 years ago

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    7 years ago

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    13 years ago

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    Page 1 of 2

    Ask the Community - Hilton Head BMW

    Review Highlights - Hilton Head BMW

    I came in to sell my truck to HH BMW and then planned on purchasing a BMW at Carmax in Savannah.

    Mentioned in 4 reviews

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    All Pro Tire Pros - ALL PRO TIRE PROS

    All Pro Tire Pros

    (27 reviews)

    Hi Everyone, Many of…read moreus love getting an alignment on our cars, right? Our automobiles feel much smoother when driving, we feel more comfortable as our glide ride supports us, and keeps us, and everyone around us safe. Our new tires, last much longer, if we exercise the efficiency side of our brains, and get an alignment every 6000 miles. We get to feel good about doing the right thing helping to extend the life of our automobiles especially in our area when the distances may be short, or long depending upon our wants or needs. We don't have to fret about the weather because "we got our shit together!" Yea, one for the good guys. But where to go to get this marvelous feeling? All Pro Tire Pros (The shop that is so professional, they had to list it twice in their name, lol. There has got to be a reason, but why, I have no idea, so ask as you'll have about 45 minutes waiting for you alignment to be done), were they provided you excellent work at a reasonable price. Justin did a great job as I watched him work the phone, calling customers back with a happy and pheasant demeanor letting one know, they can get the part they needed, another, after first calling the mechanic he was going to recommend to them to confirm he wanted the job, that while All Pro Tire Pros could not help them, Justin could recommended a mechanic and a solution, that would handle the problem for them, and finally, sadly another customer that they could not help but recommended the "dreaded" dealer (not mine of course, I'm ok, lol) as their only option. I got to experience GREAT customer service, live and in color! Yea, it's always the little things that mean so much to many of us. You want service? Instead of dealing with a call center in India, or the Philippines where an English speaking name is used to mask their identity so they can tell you "no", over and over again. Yea, it's like that! Then take your ride to All Pro Tire Pros in Bluffton for tires, an alignment, or just about any other mechanical issue your transportation poses because then can feel the satisfaction, and enjoyment of feeling like a valued customer. Now, you just can't get that everywhere! Take a minute, and think about that next communication with that out of country call center representative. Now you can smile, and feel good that you don't live in that country. Enjoy, you'll live longer!

    I cannot say enough good words about All Pro Tire Pros. I needed to have my tire plugged as I was…read moretraveling out the following morning. When no other tire company in the area could fit me into their schedule, All Pro Tire Pros did their best to squeeze me in and get me back on the road. Highly highly recommend.

    Mavis Tires & Brakes

    Mavis Tires & Brakes

    (39 reviews)

    Bait and switch. I shopped online for tires that would fit…read moremy car. Online it said there were "entry" level tires for $68 each...but didn't tell me what brand. I added the $25/tire installation and computer alignment, but I was only directed to schedule an installation not make a payment. I scheduled the install for just 2 tires (since the Bluffton store didn't have all 4) and when I got there, the very nice employees at the service desk let me know that the price for the cheapest tire they have at the store was $125 each. One of them mentioned that this was an issue with another customer recently. Why is the website saying there are $68 tires if there aren't?

    Traveling I picked up a puncher in my tire. It being a weekend I make sure to make an appointment…read more Got to this NTB and they said it should not be long. With a simple fix as this that made sense. 2.5hrs later I finally got my tire plugged. To have to wait this long with an appointment is ridiculous. Do not recommend! While I appreciate the apology from the owner and I do not want to be mean but the "hollow" response of let us know more about the experience is just marketing. The fact is I clearly stated what the issue was and honoring appointments was the solve...what more do you need to know. The other fact is your business has 3.0 stars indicating consistent issues. You need to focus on understanding root causes of failures in your business not just worrying about responding to reviews. You responding does not solve the issues in your business. Again, I hate being harsh but there are issues you need to solve.

    Flat Edge Autoworks

    Flat Edge Autoworks

    (1 review)

    Update Summer 2024. Flat Edge Autoworks continues to shine…read morein their gorgeous immaculately clean new shop in Bluffton. Patrick and Anthony have more room and lifts in the new shop and a wonderful new state-of -the-art alignment rack. My 43-year old 911sc with 293,000 miles was in sore need of a alignment. Patrick and Anthony gave the 911sc a new life with accurate tire alignment, camber, and toe angles. The 911sc drive straight and tight - no more wonky steering - WOW THANK YOU. If you have a Porsche (new or classic) Flat Edge Autoworks is the right choice for honest, professional, and efficient service repairs. I have been a PCA member for 14-years and Flat Edge Autoworks is the best Porsche service repair shop I have had the pleasure of working with in Maryland, Virginia, District of Columbia, and Beaufort County. Update September 2022. Patrick and Anthony continue to excel on maintaining my 40-year old classic Porsche 911sc running optimally. I had all 6 valves inspected and adjusted, Catalytic converter delete, 4 new tires, oil service, and safety inspection performed. My 911 runs smoothly, continues to pull hard, and sounds so much better without mu 40-year old OEM Catalytic converter which was a rusted noisy mess. Excellent clean Porsche repair shop conveniently located in Bluffton, SC. Owner is a Gold level Porsche mechanic and the shop also has a Solver lever mechanic. Shop is well run, efficient, HONEST, and recommended by Porsche owners.

    Hilton Head BMW - car_dealers - Updated May 2026

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