I walked in, no long line, fast friendly service and very knowledgeable about products and…read moreservices. Great business!

I give Jose 5 stars. He is always very customer service oriented and helpful with all transactions…read more There is a female employee who lacks emotional intelligence and customer service skills. I get very anxious when I see she's the only person on site. Ace needs to address this situation immediately to avoid losing other customers.

There are not many businesses where if your need cannot be met right away they will bend over…read morebackwards to get you cashed and out the door!! Thankyou! for giving me a Christmas!!!!

Horrible horrible service and guess by who! By someone that calls himself the owner of the place…read more First of all I been here a few times and service was decent but this time a young man help me out and it was the routine questions and asked me where I was sending the money and I told him the city and the person but he never asked me the account number and he asked for my card which I proved but the transaction was made and I asked him what about the account number and he said it need it to be picked up at the bank but usually I always been ask the account number ( I thought that was going be next ) but he passed that step so I asked him I need it to be done the same way as before since I need the money to be send directly to the account since is the weekend, so I said you need to get your job done correctly, he got upset I noticed, gave me my money back without even asking anything and walked away, so stayed at the window and I was waiting and nothing so I asked the other lady where he went and she said he was busy, he came back very mad telling me to get out of his business since he's the owner, came out of the door threatening me unbelievable! So scary so lady's be careful going to this place by yourself being a women can be very dangerous in this place.

COVID-19: Social distancing is not enforced at this establishment. Some of the staff wears a mask…read more All customers are not expected to wear a mask. It's optional now. There are no hand sanitizers available for customers to use. This place is open and available with no limited capacity. They are not sanitizing in between customers. COVID-19 Vaccination Proof: This establishment currently does not require proof of vaccination. While I was grabbing cash from this establishment several days ago, I asked if they had any special offers and they weren't offering any at the moment. They also do not allow pets in their establishment UNLESS it's a service animal. Parking: The parking lot for this establishment is decent. They do share the lot with several other establishments. It can be busy, so the lot may get full. If that happens, just park on the street and walk over. No big deal. Establishment: The establishment itself is very clean, neat, and organized. They definitely have the best rates in town. Whenever I travel, I always go to them to exchange my money. Btw, know your social security when you come here. I forgot mine kinda, and I had to go to the back of the line to figure that out and let others go ahead of me. They will ask for your social if you exchange more than $1,000. Staff: The staff here are very fast, friendly, and helpful. They accept cash.

La señora María no quiso hacer su trabajo de llamar a western unión., tenía un refund que recoger…read morey hiso que yo llamara cuando le dije que ella tenía que llamar me ignoro totalmente, personas como estas que no les gusta su trabajo y no quieren ayudar al cliente no deberían de trabajar en estos lugares.

Very professional, applying was not difficult at all, and the fee was reasonable. Definitely the…read moreplace to come if you need a loan. Clean office, easy to find, and a very nice lady will attend to you with courtesy and patience.

Please come see Mercedes! Great customer service & very helpful, friendly & amazing! I recommend…read morethis place!

THIS IS A BIG SECURITY ISSUE…read more Horrible awful place. Try a different location. so your info is safe. Spoke to a "Jennifer" not sure if that was correct because she made sure to turn around her badge I will place her description below for reference Jennifer: Latina 5 feet, brown, with a god awful haircolor and highlights oh and some bangs, anddddd with teeth that look like she's been using meth I came by from my office, to see why they were keeping a client of ours check hostage. Which is not allowed, they also threatened a returning client of theirs that they would call the cops if they gave him back the check. I told him what office I'm from and asked for the check back. She said you need to speak to my manager MELODY I asked what about his check was altered because that's what Jennifer said she said I don't know maybe the ink. I asked both of them what about his check is altered? I asked why didn't you call the number on the check? There is a specific bank number and why would you tell one of your returning clients that has his ID on file that you're gonna call the police on him if they return a check ? Both Melody and Jennifer had different stories as to why it was "altered" After a conversation with Melody, Melody said that I can have the check back so I told Jennifer. Jennifer hands me the check BOTH OF YOU WOMEN can't do your job right Because I still wanna know what about it was altered... Perhaps these snobs on an ego trip were basing it on their clients looks. (Jennifer is not one to judge because her teeth tell a story) Because all it took was a phone call to get a random persons check back to me. The worst part is, I asked for the check and they just gave it to me. They didn't ask me for an ID and just gave it to me. Someone else's check was given to me!!! Why aren't you calling the cops? YOU DIDNT VERIFY WHO I WAS OR ASK ME FOR ID, JENNIFER WHY SHOULD YOU BE TRUSTED WORKING HERE Truly disgusting how people take advantage of their position and try to scare their own clients. A RETURNING CLIENT OF YOURS WITH HIS ID ON FILE How dare you embarrass a returning client of yours like that based off his looks. At the ends of the day she delayed a clients refund tax check for NO REASON When you have a valid reason let me know AVOID THIS LOCATION BASED OFF THE REVIEWS YOU SHOULD AVOID IT, JUST SOLELY BECAUSE I ASKED MELODY FOR THE CHECK BACK AND SHE GAVE IT TO ME THIS IS A BIG SECURITY ISSUE

The pretty African American woman that helped me today was very helpful, informative,warm and kind…read more Thanks again! -KB

People working there were cool, quick, the rate seemed good easy in and out. People working there…read morewere cool, quick, the rate seemed good easy in and out

Great place to get your various currencies when go go to different t countries, I usually go on a…read moreSunday at around 3-4 pm and is not busy , night time is busy

Located on San Gabriel Blvd easy to see from street view…read more Parking in front of establishment. Great customer service. Open on Sundays. I do recommend this location.

Why is it necessary to forcibly record my Social Security number when remitting $2000 to China?…read morePlease note this elderly Mexican Silver hair woman. Remittance regulations clearly state that large remittances exceeding $10,000 require a Social Security number, while small remittances below $10,000 only require an ID card. I am only remitting $2000 to China, a small amount. Yet you are forcing me to hand over my Social Security number and recording my important information (work card) on your computer. You have already received a serious warning and have violated the law. Are these remittance regulations your own choice, or are they Western Union's rules and regulations? You don't even understand basic remittance regulations; how can you still be working here? I don't know why you need my Social Security number. If my identity information is leaked or used for illegal activities, then the investigation will begin with you. We must pursue this to the end!

I went to this place based on the 5 star ratings from 2 other Yelp users. I was nicely surprised at…read morehow clean and orderly the place is. I felt secure doing my transaction, and the woman who helped me was pleasant, speedy and efficient. Highly recommended!

I highly recommend this location for money transfers or for even helping you get a refund back…read more Bruno helped me all the way to get my refund back within minutes and was a really solid person. If I ever run into a situation on getting a refund during a transaction I know I can count on this location and Bruno for help. Thank you once again for everything.

These guys are the best. They are so kind. I have been going here for years. They know me. When I…read moreget to the door, they start taking out my paperwork. Love this place, 5 stars for sure.

5 Stars all the way. I've been going here for years now, whenever I needed a little extra cash…read moreuntil payday. Aram and staff are always helpful and friendly. This is pretty much the only place I go to for a pay day loan. I highly recommend this place.