I called Karen at Advantax when I was desperate to complete my taxes on time. I had used Turbo-tax and for whatever reason, the disc didn't work properly. I basically had my final fgures, but I could not depend on them to be accurate. Despite the last minute call, Karen was cool, calm and collected. She went over my figures OVER THE PHONE (for no charge) and told me my final figures were basically correct. But, I still needed the paperwork submitted, so I went to her office. She was suppose to be closed, but she helped me anyway. Karen input my figures and within a few minutes I had both my Federal and State taxes done and E-filed!! I was so totally relieved, I wanted to kiss her (I didn't.) I cannot recommend Karen and Advan Tax more highly. She was there when I needed her, was accurate and truly cared about helping me make the deadline and even gave me a very good price. WONDERFUL!! read more