These people run a fraudulent business. You ask for new parts and pay for them, and they take it upon themselves to send you used ones. They do not even get your permission and give you a proper refund for the difference till get caught defrauding you. I still did not get my refund for the difference even I caught them defrauding me. They charge you and also not send you all the parts. Stay away from these scammers. read more

Adsit is a joke, I ordered a Transmission and Torque converter for my w126, it took several months to finally arrive, and when it did, the transmission was busted and upside down in a broken crate, and the torque converter was fully missing (which I understand was likely not Adist's fault) the problem came when I wanted it returned and replaced, there was a SEVERE lack of communication, but whereas while I was buying the transmission and parts, and sending them 4,000 dollars, they were certainly very helpful and communicative. But as soon as they had my money, they had no reason to speak to me any longer. After a few months, they only spoke to me once my bank sent them a charge dispute notice in the mail on my behalf. Due to the lack of communication, i wanted a full refund, which they tried their best to fight against, but eventually offered to have it "refunded", with a HUGE chunk of my money kept for "restocking" , despite the fact I know that they insured the transmission and torque converter, AND got all their money back, PLUS their transmission back, which they could rebuild, PLUS them trying to keep a massive chunk of my money. In the end, after 5 months of fighting with the help of my bank, I got back all my money, with my bank likely taking the loss for me. Please beware of this company, they have decent but overpriced parts from what I could see, but if you are ready to wait several months to get it, and likely have to deal with these uncommunicative baboons if there is the slightest problem, it might be worth checking out other mercedes part sellers. read more

I have ordered parts from this company since the early 1990s. I have never been disappointed. Quality parts at competitive prices. The staff is always helpful and knowledgeable. Michael in particular has recently helped me with a headlight lens problem with my 300D Turbo Diesel and I feel like he really went over and above to resolve it. It's always such a pleasant experience. I have 2 vintage Mercedes which I love dearly and I will continue to buy all my parts from them . Kudos to all the staff for always going over and above! read more

Adsitco - Auto Parts & Supplies Near Me - Eaton, Indiana

I needed a really hard-to-find part for an older Mercedes. My mechanic told me most places he called either laughed at him or quoted outlandish prices that were higher than the total value of the vehicle in question. I started doing my own research and found these guys. Not only did they have the part I needed, they worked with my mechanic to make sure they were sending me exactly what I needed and they charged a very reasonable price. read more

Excellent customer service. The part I ordered arrived expeditiously and was as described. I will order from them again.

Be very, very careful when using them. They will not take anything back. No matter condition or fault. Be sure to know exactly what you need and what you are getting. They have a huge inventory and are very helpful. The parts quality is good. They have parts that would have issues finding elsewhere. read more

I was looking for a part that was missing from my GLE and I went to my local mercedes dealership and got a quote which I thought was very high and expensive. Luckily I was able to find this interior part at Adsit and for a fraction of the price I was quoted for. I received my part in excellent condition and was very well wrapped and protected. read more

I have a vintage MB. 1972. Have always gotten the help I need from Adsit. Their help goes beyond just looking up a part but really helping solve problems using their experience. Not always the "cheapest " but ALWAYS been reliable and willing to work with you. Used them for 10 years now and never had a bad experience. Has always been an excellent one. Spent 1000s so far. read more

Ordered a car cover from them. They sent the wrong one - THEIR mistake, they admitted it. I had to pay out of my pocket to send it back. They refused to make any adjustment. Adsit used to be a really good company to buy from. Don't know what has happened to them. They do have an excellent selection. Buy elsewhere if you can and save yourself a lot of grieve and heartache. read more

A fantastic company and I've been a customer for over 20 years. Always helpful with questions, expert advice, fast shipping and the best prices. I highly recommend them for your Mercedes Benz parts needs. read more

Talk about American's greed! Do a search for a better price before you purchase from this greedy over-priced company. Jan 2, 2013, I purchased Mercedes Accessories, cheap looking (towel like) seat covers and paid twice as much at Adsit Co. What you pay for two at other companies , Adsit Co charges for one. What a rip off! Wished I had spent more time on Google search. The company accepts no returns as the other review mentions. Something's wrong with this picture. Should be against some law that consumers cannot return products within a given time frame. Believe in Karma, Adsit Co owners? LOOK ELSE WHERE! Confirmation of online order from adsitco.com Thank you for your order! Most orders are shipped the same day. Please note that shipping costs are not calcuated in this email and will be added to your total. If you have any questions about your order please call or email us at info@adsitco.com Quantity Item Unit Price Total 2 MSA-TA Mercedes Accessories : Seat Armour Mercedes Seat Armour - Tan $54.44 $108.88 Sub Total: $108.88 10% Online Discount: $10.89 Core Charge: $0.00 TOTAL: $97.99 read more

I used Adsit to order a rebuilt automatic transmission for my vintage Mercedes-Benz. This company is very professional from front to back. The rebuilt transmission came to my mechanic very professionally packaged/shipped. The transmission looked like it was brand new rather than a rebuilt. Every nut and bolt used was brand new. The transmissions performs as it should. My mechanic shop was so impressed he wanted their information for future use. And when you call Adsit, you get a person on the phone that works there--not some remote call-in place. Such a pleasure to find a great company these days. read more

This company is deplorable. Sure, they might occasionally send you the correct part - but more often than not it is wrong. Then when you try to return the part that they made an error on, they refuse to return it to you. I strongly recommend against using this company that clearly does not value its customers. read more

I ordered seatcovers for my 2012 E class mercedes. They sent me covers that would fit a truck (if lucky). They knew perfectly well the covers they sent me would not fit but made me pay shipping both ways. This is a company with absolutely NO integrity. Find another place to shop. So Cal. read more

I originally liked Adsit Co because they have a great selection of parts for my old Mercedes, and unlike other parts suppliers they offer a downloadable catalog that you can print out and make wishlists from. However, I recently tried to buy refurbished chrome rims from them and had a terrible experience. Of the two I ordered, one came in bent. They immediately blamed UPS, though the box was in fine condition. It wasn't obvious the rim was bent until I had it mounted with a tire on the car. Their policy is to not pay any labor costs you might incur for faulty parts, and they wanted me to send this rim back before they would replace. That's kind of ridiculous because I'd have to pay again to get my tire remounted on the old rim and then wait. To make a long story short they did send me a new rim, but charged my credit card for it, and then the replacement rim turned out to be bent too. I got tired of screwing around and had the first bent rim straightened (it was better than the replacement rim they sent) at a cost of $138 bucks. I forwarded them the bill but they show no indications of paying for it and in general have been very stand-offish about the whole thing. What I would say is that for new parts these guys are convenient, though they don't tell you any shipping information when you order online. You need to call to get that info. For refurbished parts I would not recommend them at all as they don't seem to inspect anything for quality before shipping. read more

Technically, they deserve less than one star. While shopping on Ebay, I ordered 2 parts for my Mercedes ML from Adsitco but you definitely get what you pay for. Horrible (non-existent) customer service and super dishonest. Promised to return phone calls and then wouldn't accept my calls because one part was incorrect and the other was a poor quality after market part that arrived damaged due to poor packaging. They wanted me to pay to send it back.........And did I mention RUDE?? read more

Incredibly RUDE. Called back to complain, rep HUNG UP on me. I will NEVER buy from them again and strongly suggest no one else does either. hopefully they lose enough business to learn the error of their rude ways. And apparently I am not the only one with a terrible experience with Adsitco. read more

Pay for two, get one! Fuel pumps adverted for $99 each. Got only one! Will see if they will honor sale. Doubt it!

Unethical thieves!!! I ordered some replacement parts for my Mercedes ML through their online store. According to their "policies", the shipping charges would be added onto the order and charged to the credit card. Seems reasonable. When I got the invoice, it had a shipping charge of $19 for a UPS ground shipment to a commercial address. The UPS website quoted around $9. I called them to inquire about the charge and they told me that the shipping charge included their "handling" fee. At no point did I agree to pay for some BS "handling" fee. If they had stated it when checking out, then ok, I understand. But there's no mention of it anywhere on their site. When I politely asked Dean to transfer me to his supervisor, he refused and hung up the phone. Is it a wonder they have a D- rating with the Better Business Bureau? Hey Adsit, if you're reading this, as long as you're creating unauthorized credit card charges without the consent of the customer, why not jack up your "handling" fees to $50? read more