I have never written a review before and held off on this one for a while but I realized with all…read morethe glowing praise it was my duty to offer my experience. I went to see Dr. Brown a while back as a second opinion, which I disclosed on our first visit, for a sinus issue I unfortunately still suffer from. At first he seemed kind and caring and wanting the best and asked me to keep calling back every few weeks to see how I was doing, which I did. Unfortunately in one of our follow up calls, when I told him I was still seeing my original doctor, he got angry at me and said he would no longer see me anymore, calling it "unethical." I was in shock! I'd never had a doctor speak to me this way. My health will always come before someone's ego. I'll see 50 doctors if that's what it takes. So if you're lucky enough to get the experience others have written about here that's great. Unfortunately Dr. Jekyll became Mr. Hyde to me so just be wary of what you're getting into.

I do not even know where to begin. I became a patient of Dr. Brown's by chance, after a series of…read moreunfortunate circumstances and a CT scan to check on a skin infection found a tumor in my parotid gland. My PCP referred me to Dr. Brown's practice following an MRI and the few weeks of uncertainty of what exactly this tumor was truly was a blur. The second Dr. Brown walked into the exam room I immediately felt comfortable and could sense his confidence in figuring out whatever was going on with me. He did just that and even was kind enough to consider my upcoming (now postponed because of COVID) wedding. He explained the tumor, where it was, the statistics of where it was and how that relates to complications and recovery. He thoroughly explained and was honest with me about the surgery and the high likelihood of temporary and some permanent side effects. He even told me to expect a few side effects he was fairly confident could or would happen. I was nervous, considering I didn't have an ailment needing to be fixed, rather we were doing this so I didn't need to deal with repercussions later. But I knew I was in good hands. Today, I am one week post op. I have not experienced pain. I have zero of the adverse effects that were expected. Well, I guess one but a numb ear is something I can live with and was the least of my concern. It was comforting to know Dr. Brown was just as happy with the outcome of this story for me as I am. Sure, some of it is "luck" as he put it but it's also skill and attention to detail. That meant so much to me. I also want to note that I'm 26 years old but have seen ENT doctors my entire life having been born premature, diagnosed with hearing loss at age 8, and having nothing but ear, nose and throat issues for years. I remember just about every doctor I've encountered and I thought my last physician was the best of the best. I honestly can say, and have told my family and friends, Dr. Brown is tied in my book as the best ENT I've ever had and I'd trust him again in a heartbeat. Thank you so much Dr. Brown! Go celebrate this success because you very much deserve it.

Ricki (aka Dr. Haden) is amazing! Her kindness in helping my dad went above and beyond. My dad's…read morenote to her sums it up ... "Dear Ricki, Thank you. I appreciate very much your helping me out. Your technical and clinical skills are excellent, but your most important attribute is that you care." We are grateful for the help Ricki has provided. We couldn't have wished for a better doctor.

My 88-year-old mom has been a patient of Dr. Hayden for many years. Recently my mom's hearing aid…read moremalfunctioned and Dr. Hayden was leaving for vacation. She insisted on making time to see my mom and did not end my mom's appointment until Dr. Hayden figured out what the problem was as she did not want my mom's hearing to be compromised. Dr. Hayden goes above and beyond always. She is a relentless advocate for seniors, the underserved, and for anyone suffering from hearing loss. Dr. Hayden's professionalism, knowledge base, and kindness should be a model for all medical professionals. NE Ear, Nose, and Throat are extremely lucky to have her as such an important part of the team!

I can hear you. Ears have kept going for me and love classical music. 80 yrs old…read more Dr vernick has an excellent way of relating to folks.

I have been a patient of Dr. Vernick since 2014, and while the front office staff around that time…read morewas a bit difficult to deal with (one woman in particular, thankfully she is long gone) it has all turned around. I had not been in for a few years (living out-of-state during Covid made it impossible), but had an emergency with my ear earlier this week created by a mistake at my new PCP's office (note to self: continue search for new PCP). I called Dr. Vernick's office the next day and spoke with Anna - we had a nice chat, she told me she joined the office a couple of months ago and helped me get in ASAP. She recommended I see Mary, the office's RN, and was able to make an appt for me first-thing the following morning. Mary was amazing, looked at both ears to see what happened and then explained in nice, easy-to-understand terms what happened and what to do. My pharmacy let me know 6 hours later (!!!) that one of the two prescriptions she ordered for me was unavailable, so I called the office to go with option #2. I left a message for Mary, she called me back a few minutes later and sent in the next request. I have a follow-up with Mary in two weeks, and am starting to feel a little better after just starting 2 antibiotics. A BIG thank you to Anna and Mary!!

Great new office in Waltham-I think that with Dr. James Sarni managing my care, I will finally…read morefind relief from my degenerative spine disease. He took the time to explain my options in a way that I've not experienced before, and laid out a plan that i'm confident will produce results!

Dr. Mascarenhas is great! He is very on top of things. He answered any questions I had, quickly and…read morein a way that was easy to understand. Recovery was smooth with little to no pain.

My daughter has been a patient since she was 14 and diagnosed with uveitis. From her beginning…read morewith Dr. Foster to now seeing Dr. Anesi, my daughter's care has been exemplary. MERSI's staff and state of the art facility is the best in the country. MERSI saved by daughter's vision.

The doctors seem highly qualified, but the disrespect toward patients' time is worse than anything…read moreI've ever experienced. Though I arrived on time and had filed all my paperwork in advance, I had to wait 3 hours before the doctor saw me. Only 30 minutes of that was spent with a technician doing tests. You're also forced to repeat everything three times -- to the tech, a fellow (this is a teaching practice), and the doctor. When I objected, the doctor said "this is how we do things." In short, as other reviewers have said, if you have at least 1/2 a day to spare, even to get 15 minutes with the doctor, this is the place for you.

The quality of care you receive from Dr. Akbari is superior to any other medical doctor I've ever…read morehad. She is smart, ever so knowledgeable, along with being wise, caring and pleasant. Her office staff also make a big impact on how they deal with patients - helpful and efficient. Her care has changed my life for the better. And I echo the other five star experiences - every word describes Dr. Akbari and the practice

Dr. Nancy Akbari has been my primary care physician since 2013, and I couldn't be happier with her…read morecare, year after year. I have had several health issues over the years, including a serious bout of Lyme disease, and have always felt in very good hands with Dr. Akbari. I also have had a number of medication needs, and Dr. Akbari is always thorough and conscientious when prescribing the best medication options for me while also not automatically turning to meds as a "go to" remedy. She takes a whole health approach to medical issues, which I believe in and has been very effective for me. I recommend Dr. Nancy Akbari without hesitation!

Stay away, far, far away from this money-hungry doctor who is merely there to collect a paycheck…read more As many others have noted, she will off-handedly ask you a few questions, say you're fine (even if all the numbers point to concerns like high cholesterol, fatty liver, pre-diabetic, etc). I still shiver when I recall her high-pitched whine saying, "you're fiiiinnnne...." AWFULLY negligent. Spends 15 minutes with you and bills at 40 minutes to get as much money as possible. The entire business is greedy, dishonest, and fraudulent, and we have been most dissatisfied for years but couldn't find another PCP. Finally it got so bad, we are engaged with attorneys to get Dr. Katcher's license revoked. DO NOT PATRONIZE THIS JOKE OF A DOCTOR, even if she's your friend.

I've been a patient of Dr. Katcher's since she started here, and was a patient of the practice…read morebefore that. I've NEVER had a problem getting an appointment if something is wrong. As a matter of fact, I came to this page just to find the phone number, and was very surprised that someone had such a bad experience. I called today, and got an appointment for tomorrow, first thing. And by the way, it's something pretty minor. It does take a long time to book a physical, but that's because Dr. Katcher spends an hour with each patient. Just make your appointment for next year when you visit, and you're all set.

I had my entire adult family with this physician as the primary care doctor…read more Visits are brief. Conditions are reviewed with WebMD like computer searches. No treatment for conditions ranging for internal pains, symptoms of arthritis, risk or aortic rupture, or gout were ever recommended. Thousands of dollars in tests were we sent for. No review , feedback, analysis, or recommendations on any of them were ever received. Don't make the mistake of asking an extra question during a visit. You will be billed fully as if it were another appointment. (which your insurance won't cover as they don't understand two sessions with the same doctor on the same day) After 2 years of trying to get any kind of result, we shifted to someone else.

My fiancée and I switched primary care physicians to Dr. Mainali here, just a couple months ago…read morefollowing a move. We've each been twice so far, and are very pleased. It's a small office, but the receptionist was helpful and friendly. Dr. Mainali himself was very thorough in our first visit, really listening to what we had to say as well as his test results. We felt valued as people, not just as paying customers. He was very helpful when our blood test results came back, in not just telling us the problems, but going through every line of the results (full of acronyms and medical lingo we wouldn't understand on our own) and explaining what everything meant, and why we might care. For many procedures, this small 1-doctor office (he's planning to add a second soon) will have to refer you to others. So, don't expect a hospital-like experience where they can handle everything you could possibly need in the same building. For everything that can be done in-house, though, Everest Healthcare and Dr. Mainali come highly recommended.