This is actually a very special place. They present possibilities in a clean elagant way…read more They give you space to decide. No pressure, no hype. The lighting is good their products are well organized and clearly marked. It was a pleasure to go through the, usually arduous, task of deciding. Good prices for high quality flooring. We got about 700sq feet of beautiful carpet tiles. An easy and rewarding project. Basement looks spectacular.

I have stopped in this shop in the past without finding a remnant that interests me in a decent…read moresize. Usually they have lots of tans and greys. This time I found a beautiful wine cooler of thick quality. I purchased it to be delivered. Everyone who assisted me was very helpful and nice. The man who delivered my carpet went above and beyond. Very helpful and nice, he even helped me move a few of my heavier pieces of furniture, since he probably noticed I'm just an old lady ;). Offered to help me move more, placed the carpet and took my old carpet away. Thank you!

I have purchased 2 different living room sofas from this store. Service was ok. My daughter decided…read moreshe wanted a nice sectional and wanted to shop local and get a quality product and was willing to pay a lot. Everything was fine during the ordering and purchasing process, but once the sofa leather started losing its finish then she was treated awful by the staff of Heritage House. I'm never darkening the door of this establishment again. Horrible experience and unprofessional service!!! Zero stars!!!

STAY AWAY FROM HERITAGE HOUSE FURNITURE!!!…read more Horrific customer service. Horrific products Low value for price I purchased a high end Smith Brothers couch from Herritage. The fabric is an S fabric. I called them to find out how to clean it. Maxx recommended "Guardian soil and odor cleaner". They know the fabric. They SELL the cleaner. Maxx even showed me where to buy it on Amazon. Claim they use this to clean their Smith brother couches. I used the cleaner & it destroyed the fabric. The fine print on the bottle indicates "never to use on S fabric". When I pointed this out to the owner, she then lambasted me saying "it's not their problem because cleaning soiled furniture is not their business". She was extremely rude. I don't think I've ever been mistreated by a business as badly as this one. When I asked if Smith Brothers could repair the cushion, rather than being polite and stating that they could provide a new cover, if I was interested in buying one, she dealt with semantics saying that they don't repair couches. After quite a bit of very rude discussion I did find out that I could buy a replacement cover. Why she didn't offer this straight out is a testament to how horrific this business is. Do yourself a favor ...Stay away from this company

We purchased, a mattress and they delivered the wrong one, and refused to correct the problem. We…read morewill never go back. We had too buy another one .

Thank you , My Salesman Lee Benfield was very knowledgeable about the companies products they sell…read moreand did a great job helping us to pick out out Tempur-Cloud Breeze Double Cool pillows. I will definitely be a return customer. Thanks again Lee Customers, Kimberly and Marshall Willis

My husband and I have been buying furniture from Harry's for over 20 years and we've always loved…read morethe pieces. We've bought sofas, love seats, recliners, ining room furniture and mattresses and the ONLY negative thing I have to say is that my husband wore out one of the recliners. He is handicapped and tends to fall backwards when he sits. The mechanics wore out and couldn't take the abuse he gave it. Other wise when we've redecorated and bought new furniture the old pieces were given to friends and family and are still in very good condition, even 20 years later. The staff at Harry's are knowledgeable about the products they sell and are very helpful. I went back just yesterday and special ordered a new sofa and ottoman. The salesman was patient as I chose my fabrics and educated me on the manufacturer (American made!) and how they construct their products. As for the above review, it sounds like an extremely rare occurrence.

Terri M. We purchase a bedroom set on August 23, 2014. The…read morefirst one we picked out the lady gave us an incorrect amount and when we returned after getting some lunch to sign the paperwork and pay for it we were told they made a mistake and that they couldn't sell it to us for that price. We picked out another set and was told we could expect delivery in 6-8 wks. It has now been 14 wks. We have made phone calls and we have to make repeated phone calls because they don't call back as promised. Always a differnt excuse why we don't have our funiture yet. Today I have called 4 times and no one ever answers the phone. I have been leaving messages since 9:00 a.m. this morning and no one has called back yet and it is 2:00 p.m. I will never go there again.