Dr. Slater and staff have always been able to resolve my dog's issues whether minor or serious in a…read moremost kind manner. I am so thankful that my Penny is in their care!

7-2-2024 - I stopped at Salem Valley Veterinary clinic to pick up some NexGard for my 4-year-old…read moreJack Rusell terrier. At the same time, I asked the reception people to have Veterinarian Sarah Slater, my dogs Vet call me ASAP because my dog Tarah was scratching and biting herself incessantly and I was concerned. I was told they would have her call as soon as she arrived the following Monday. 8-5-2024 - Over the weekend my dog's condition worsened significantly and being alarmed I called the Clinic at 8 am when they opened. I was told that Dr. Slater doesn't get in until 8:30 to 9:00 am so I had to wait. I waited until 10 am and hadn't heard from them so I called again and was told that I had to be patient, the doctor had several emergencies this morning to which I replied, my dog is chewing herself bloody, scratching herself raw. I'd say that's an emergency wouldn't you. I was again told to wait. 12:00 Noon - I figured that as they hadn't called, they likely wouldn't and I called another local vet who was kind enough to squeeze my dog in at 3 pm, Clark Veterinary Hospital in Old Lyme. At 2:15 pm the doctor from Salem finally called and asked me what was up with my dog. I told her I was quite annoyed by the fact that she had waited almost to the end of the day to respond and that I had already found a new Veterinarian in the area who agreed that she'd see my dog. I went on saying that I knew my dog had a fever, likely some internal infection, was bleeding from areas she had scratched, had stopped eating and refusing to walk, and that she should have made an effort to answer my calls earlier. She apologized and said that she didn't know that I had been in the practice three days earlier, said she had two emergencies first thing in the morning and put the blame on the receptionists answering the phones needing more training never taking responsibility for her own actions. She then asked if I wanted my dog's records transferred to Dr. Clark's office and I said I did ASAP. 3:00 pm Arrived at Dr. Clarks office and was told that my dog had a high fever and a severe bacterial infection and that my suspicions and concerns were well warranted My opinion of Veterinary clinics has festered into total contempt. It seems that the whole industry has been bought up by big corporations who take over, increase prices and decrease services preferring to push the easy fix over doing the work to find root cause and in my opinion, this is reprehensible behavior when they like doctors promise to do no harm. Case in point, Colchester Veterinary Hospital gave Tarah Apoquel as a puppy fully knowing it's a dangerous drug in dogs under a year and should never be used. My puppy developed aggression toward anyone who came within ten feet and she also lost all confidence turning into a fear biter and frequently has night terrors. I took her off the drug and moved her to Salem Valley, fully thinking I'd have a much better experience than what I had at Colchester and after that experience, I have been looking into starting a class action law suit against Pfizer and their drug Apoquel. The main doctor in Salem, Robert Barratt was my horse vet for many years and it pains me to have to write this about his business but my animals are family members and I don't appreciate anyone who doesn't take their health and safety as seriously as I do and as such, this review is being written. I can not and will not recommend Salem Valley Veterinary Clinic and would suggest you do your homework as you would for yourself or any of your loved ones. Find a doctor with a 4.5-to-5-star rating and become a client with them. Avoid anyone with a lower rating and read the reviews!!! People who experience bad performance from medical "professionals" are not likely to plant a story but more likely to state the truth and that information can be used to draw an educated conclusion as to who you wish to provide medical services for your pet.

My 12 year old boy (boxer mix) has been having some joint pain and stiffness. I don't like to…read moreovermedicate him with meds that can cause liver damage or worse, I prefer natural solutions. I get acupuncture myself, so I was happy to find a vet not too far away who could do acupuncture for him. Dr Torlone and Kelly are great with my pup and I'm happy when he's happy!

Dr. Torlone helped save my dog ! OK, so my dog also goes to another vet here in RI (Dr. Doolittle)…read morebut since I kept reading that the best treatments for perianal fistulae was using Chinese Herbal Medicine, I found Dr. Torlone through the Chi Institute, and contacted her right away. First of all, she is incredibly reasonably priced, and secondly, she is hands down the nicest vet you'll ever meet. She understands each and every animal, and can figure out a game plan for healing them of an ailment. My situation was unique in that I had her work with the local vet, and she was really cooperative. She really helped save my dog! She recently moved into her own business, and its a lot nicer there than where she was before (in a conventional vet office). My dog LOVES her, and she loves him just as much. I wish I could do more for her, especially after she has done so much for us. She is really reasonably priced, and she is one of the best people you'll ever meet.

I have been going to Durham Veterinary for years. The last two years the team of amazing Durham…read moreVeterinary help me keep my Jake healthy and happy Jake lived past his 14 birthday. Sadly we had to put him down because of health reasons. This entire team gave us so much support. I will never forget that. Today my other dog Bo had an appointment with DR. Borkowski. Even before she got into the building she was saying hello to him. I met with Dr Borkowski and Tania and they made Bo feel like he was the most important Dog on this earth. I thank the entire staff at Durham Veterinary Hospital for your kindness. Thank You, Carol Carmichael

It's all about the $$$ ..I had to cancel aj appointment..omg 30 + minutes before cuz I an a nurse…read moreand "things" do come up..they want an $80+ deposit of I rebook Yeah..caring my ass never had this happen before..I just hope the best vet Dr Holdermeyer gets his own soon cuz he was the absolute best..Durham can't shine a light to him..I like vets who give a Shit

As a long term client of the Old Lyme Veterinary Clinic, I fully enforce Drs. Neil and Alice as top…read morenotch doctors of animals. I have had receieve accurate advise and diagnosis for all my animals. Many breeds of animals and dogs as well as baby goats. The doctors and staff clearly care about the comfort of the pet and anxiety of the owner. I am disabled and have a service dog who lives for me. I adore all at Old Lyme Vet Clinic. They are Gods assigned care givers of his creatures.

The staff are so friendly and caring. I think the pricing is reasonable. I like the idea that I…read moredon't have to go in to go over test results.

I brought my dog here for an emergency. We hadn't been to a vet since Hurricane Sandy because…read morewe've been moving around so often. My dog had bloody diarrhea and I took him to the only place that was open at 7 am. I'm so so so glad I did. They had an appointment for him straight away, and although I knew that this was likely to be expensive, they asked several times about the cost of a particular procedure before they did it. I knew they were going to take blood, so they offered a genetic test that could both identify any potential problems for his breed and age. I was sure he needed surgery for the bleeding problem, but after Dr. DaCosta examined him, she was clear that there was nothing stuck in him. They sent me a postcard reminder, as well as an email, to come in for a follow-up,but then when I called for an appointment, they said if the bleeding had stopped I didn't need to come in. Just pick up his Nextguard and Heartguard and I was good to go! I'm so happy. so happy.

I would first like to acknowledge the many positive experiences I had at this practice in the past…read more Dr. Lang, Dr. Marotta, and several technicians cared for my dogs from 2020 through early 2026, and during those years my visits were consistently professional, calm, and respectful. Unfortunately, my visit on February 19, 2026, was completely different. I would give this place a zero star. I brought my healthy dog in for a routine checkup, fecal exam, and vaccines required for boarding. What should have been a straightforward preventive appointment quickly became uncomfortable and confrontational. During the visit, Technician Laura Kelly repeatedly spoke over me, raised her voice, and addressed me in a way that felt accusatory rather than informative. Each time I attempted to respond or ask a question, I was interrupted and not allowed to finish a sentence. The tone was not educational or collaborative. It felt adversarial. When she stepped out of the room, I could hear her speaking about me behind the door. Shortly after, Dr. Ashley Jackson, whom I had never met before, entered the room. Rather than asking about my dog's routine, training, or overall health, the conversation immediately turned critical. The entire interaction also felt rushed. Dr. Jackson repeatedly mentioned that she had a lot to say but might be pulled out of the room soon. She spoke at length, delivering a stream of general advice without first taking the time to understand my dog or my experience as an owner. I have had German Shepherds for six years, yet I was spoken to as if I had just adopted my first dog, receiving very basic instructions such as not exercising a dog immediately before or after eating. There was no attempt to ask what I already knew or what I was already doing. Most concerning, while we were still in the room and without discussing it with me first, Dr. Jackson instructed the technician to administer an anti-parasitic medication before any fecal test results were available and without asking for my consent. Decisions were being made between the two of them as though I were not present. In the moment I was shocked and frozen. Looking back, I wish I had stopped the situation and left. This was a routine visit involving a healthy dog. The escalation into a hostile exchange, combined with medical decisions made without discussion or approval, was deeply concerning. No client should feel spoken over, dismissed, or excluded from medical decisions during a preventive appointment. The experience left me deeply upset, and it took nearly a month to recover emotionally from what should have been a simple routine visit. I hope the practice reflects on what occurred so that no other client has a similar experience.

The office staff is so kind and helpful, even just over the phone. Francine took the time to listen…read moreto our unique situation with our cat and offered suggestions. Then the doctor was willing to go above and beyond to help us out. We really appreciate such great care!! Thank you!

I've been a regular at this vet since 2007, over the lives of two pets. The staff and doctors are…read morekind, caring, patient and professional in every way. Fees are reasonable, and the office is very clean and well-kept. I would recommend this office to any family member or friend.

Thursday, April 13th I knew my Salem kitty needed to be let go. He was my heart…read more Dr. Chris and her staff treated Salem and I with such tender care. I will be forever grateful that I went to them for Salem's last moments. When I went back to pick up Salem's ashes I was treated again with such kindness and compassion. If I could give mote stars I would. Thank you for making one of the most difficult and heartbreaking decisions surrounded by care.

We brought one of our daughter's parakeets there. The parakeet was unable to use one foot. The Dr…read more said that her parakeet probably had a stroke. She was so kind, compassionate and caring. I would definitely recommend Deep River Animal Hospital.

I have used Dr. Brenda and Dominic a few rimes. She is knowledgeable, caring and most recently so…read morecompassionate with my German Shepherd. I am so grateful for the care my dog was afforded. Easy to schedule and available for an emergency. Thank you so much. Highly recommended! Kathie & Shadow

Dr. Brenda & her assistant Emelio were excellent in treating my extremely anxious dog! Their…read morepatience & caring nature made my dog feel comfortable. I am so happy to have found them ! if you are looking for in home vet care I would highly recommend