Always a good experience. We have been using this vet for years. Caring, knowledgeable and kind…read more New owners, Dr Kris and Dr Eric are great!

My animals have been patients of this veterinary clinic since the mid 1980s. The vets are very good…read moreespecially Doctor Eric like other vets their prices are very expensive unfortunately. The front desk staff tend to be rude, uncaring, and unsympathetic. Last year my cat needed to be euthanized so I called in the morning asking that she be euthanized that day. The staff rudely said that they couldn't fit me in and to call an emergency hospital. They were rude and short with me. I had to insist to talk to one of the vets explaining that they always accommodated us with this terrible sad and emotional decision. Finally I was allowed to bring my cat in at the end of the day. My poor cat suffered all day waiting for the procedure. In the past they sympathetically fit me in immediately. I will never forgive the front desk people on how rudely they treated me and made my cat suffer After my current cat dies and if I should get another pet I will find a more caring veterinary clinic

Pieper saved my beloved dog's life last week. My 12‑year‑old Labrador suffered GDV (bloat) and had…read moreonly hours to live. From the moment we arrived, the team acted with urgency--rushing him for X‑rays within a minute and then immediately sitting down with me to clearly and compassionately explain my options. Yes, surgery is expensive--but that is the reality of emergency medicine, and you cannot fault a hospital for the cost of life‑saving care. The veterinarians at Pieper are among the best in the state, and for me, saving my dog's life was worth every penny. When you bring an animal into your life, you make a commitment to care for them, regardless of the price tag. I would make the same decision again without hesitation. A knowledgeable and deeply compassionate vet carefully walked me through the procedure and risks. Bloodwork and surgery began immediately, and the surgeon followed up with me before scrubbing in and as soon as it was complete. Throughout his stay, the team called multiple times a day--exactly as promised--to keep me updated on his condition. At discharge, another veterinarian patiently reviewed the entire case with me to ensure I felt informed and confident going home. They even brushed his fur during his stay (thank you--he was shedding terribly, blowing his coat, and I hadn't gotten to it yet), a small but meaningful gesture that speaks volumes about their level of care. The front desk staff were incredibly kind, offering comfort and support as I sobbed in distress the night this all happened. I couldn't be more grateful that I brought my dog to Pieper. God forbid I ever face another emergency--but if I do, I would return here in a heartbeat.

There is simply nowhere else we would trust our pets to when serious issues arise. Every vet…read moreexperience in oncology, surgery and primary care has been beyond excellent, and it is always worth the drive for us. It is as much about the personal caring as the skill level these vets have. We have been through some tough issues with our two older girls, but they have had the very best care possible, and they have thrived beyond expectation. Not only are the vets amazing, but every staff person on each team we have known has been caring, kind, knowledgeable and helpful. They have all gone above and beyond.

We've been bringing our pets to Powder Ridge Veterinary Hospital for years and have been extremely…read morehappy with the care from Dr. Blaire Michael and her staff. They are compassionate, knowledgeable, efficient, and very reasonably priced. One of our rescue dogs, Fiona, was extremely fearful when we first brought her in and needed to be muzzled for visits. Thanks to the patience and kindness of Dr. Michael and the staff, she now happily walks into the office and no longer needs a muzzle. That alone says so much about how they treat animals. Dr. Michael has helped Fiona through both a rare autoimmune condition and aggressive oral cancer with incredible skill and compassion. We ultimately chose her for Fiona's revision surgery because of the trust we have in her, how comfortable Fiona is with the office and staff, and the much more reasonable pricing compared to the specialty hospital. The surgical results were amazing -- you can barely tell anything was ever done. We trust Powder Ridge completely with our dogs and cat and highly recommend them.

Hello all, just following up on Freckles, who unfortunately had the owner of Powder Ridge Vet…read morehandling my dog in the worst way possible. Basically brought Freckles an 8 year old 2 month rescue dog from Oklahoma. By far, over 55 years, best dog I have ever had. Freckles even had a minor surgery with Dr Albin a few year back. He was great. Had to drug my dog up with 3 meds, upon arrival Freckles was laying on floor of large room placed into. Corrine new of my dog, she was awesome as always, showed compassion. The tech and Dr Micheals, owner and vet came in a disaster took place. Tried placing a muzzle on Freckles, a no no, dog has never been in muzzle for anything. Then tried to surgical collars, one the size for a horse. With Freckles under sedatives, Freckles had nothing to do with all there methods to get 4 shots. I waved the blood test for heartguard. My dog was so stressed, never seen him act this way, and still did not growl or snap, which they lied and said he did. I was there 100 percent of the visit. Well next morning, 330 am, Freckles was paralyzed not only from the medicine directed on the bottle , but could not walk 100%, had no idea what was going on, was having a mental and orthopedic event. Bottom line, rushed him to Pieper Olson, Dr Roy in ER room got Freckles to walk and took blood to check for anything including tick born issues. Said Freckles was one of the easiest dogs ever to secure blood from right rear leg. My cost was $600, absolutely well spent money. Powder Ridge Vet has completely changed for the absolute worst. Even the folks working the front desk seem so stressed, no one smiles. There was a paper jam in the printer, two people kept going back and forth about this, too much paper, not enough paper, one had to win the conversation. Kudos to a young doctor at Pieper DR ROY. Terrific ER doctor and did not prescribe any drugs for Freckles. I never experienced such brutal handling of my dog. I have read many reviews now and have noticed many are going one star. Just wanted folks to understand. Feel free to call me at 860 227 7425 if you would like to discuss true facts, nothing more what took place.

I recently had to take my dog in to be seen and overall the care he and I received was good. I felt…read moremost of the staff we dealt with was friendly and compassionate. While there was quite a wait to be seen, that is to be expected when going to an urgent veterinary hospital. The doctor we saw took the time to talk to me after he was evaluated. I didn't feel rushed and was able to ask questions and feel confident in his diagnosis and treatment plan. They didn't perform unnecessary testing just to raise the price of the bill, which is what has happened to us at other facilities. The technician, Shelby, that took my dog's vitals and preliminary information upon arrival was great. She was friendly, personable and understanding. The first impression is always what sticks with you and gives you an idea of what to expect from the facility. After having a negative first experience at two other facilities, Shelby was a breath of fresh air and gave me peace of mind coming to this facility.

Sarah Byron, a doctor at the hospital, was very cold and lacked any kind of compassion or empathy…read moreduring a difficult time when we had to euthanize our dog, unfortunately. Understanding that when you are working with the animals, you are also working with the owners and the dogs' families. I will respect Dr. Byron's title; however, the lack of communication and social skills is concerning. When we asked for their name, and we accidentally said the wrong name, "Sue", Dr. Byron responded rudely and sarcastically, "Sure." However, I remember their name and respected their pronouns because I noticed they wore a "they/them" pin. I don't want to believe this was discrimination due to race, as Dr. Byron is a part of a marginalized community as well, maybe they had a rough day/evening. However, the lack of patience, empathy, and compassion during this time was heartbreaking. I would like to say a big thank you to Ashley, one of the nurses, the admin staff, and another doctor that we worked with during this time. Pieper Memorial Veterinary Center does better with empathy and compassion for the families you work with, as, yes, the services are for the animals. Still, they have connections with humans, too.

I have been coming to this vet for almost 8 months, and everything was going good up until these…read morepast few weeks My cat was diagnosed with hyperthyroidism and needed to be on medication. Long story short. I have called this vet multiple times. And every time I call the doctor is NEVER IN. I am always told to leave a message or to call back the day after. Why is this when this is a veterinary hospital? My questions are never answered on the day of. And it is a runaround to try and get any information from any of the medical providers in this office. This is the third veterinary practice I've been to in the past year. The first was a clinic took part in killing my first cat, the second clinic put my cat down because of the diabetic shock from the first vet and the medical malpractice/ information I was given. This third vet seems to be promising. However, I can never get a hold of anybody except the receptionist who tells me they're leaving messages all the time for the doctors

My new veterinarian for my cat and dog. Establishment is clean and staff is friendly. Every time I…read morecall the receptionist is pleasant and helpful.

My Husky Nina has attended the daycare twice. She is well cared for and loved. The facility is…read moreabsolutely beautiful and clean. All the staff to date that I have met have been wonderful and you can see their love for the pups. I would highly recommend Wiggles Pet Resort.

I boarded my dog here for 2 nights during my sister's wedding weekend. Everyone I spoke to on the…read morephone and in person was super friendly and informative. The facility is clean, with nice outdoor spaces and I think the base price was fair. I also chose the higher tier "celebrity" activity package because he's a puppy and it was his first time being boarded, I figured the more attention he got the better. When I picked him up he was excited to see us but didn't seem stressed at all. He was sleepy the rest of the day from playing which was exactly what I was hoping for. I loved the cute picture and report card update I received. I would definitely use this boarding facility again.

Shes very knowledgeable in the products that she has. And is able to order anything she doesn't…read morehave on site within a few business days

Brenda is extremely knowledgeable of her products and always helpful. My dog is 9 years old and had…read morea double knee replacement when she was a pup, her pain has been so bad the vet recommended we put her on daily pain meds. I talked to Brenda and she recommended trying CBD oil and even aprox how much to try. My dog acts like a puppy again and seems much more comfortable. I would recommend to anyone who needs any pet supplys!

I was able to get a quick appointment for my Maltese poodle. Upon arriving, I noticed the beautiful…read morebuilding with pretty landscaping. Also a large fenced play area for dogs. My dog went in for a full groom, looked amazing, and was out in 2.5 hours smelling oh so wonderful!! He didn't look stressed out like his past appointments at the grooming chain. The variety of services is insane AND reasonable! The Pat the owner was so friendly and genuine. I'm happy I found All4paws and look forward to bringing my other dog for services too!! 10/10 recommend!

Very helpful and professional business. I've only chatted with them on getting my cat, Chloe,…read morepicked up and return for her grooming extravaganza but I feel safe and I am sure their grooming services reflect their professionalism. She goes to the spa next Monday and feel confident with them on giving the love and care for Chloe!

Our German Shepard has been doing since she was a puppy, she absolutely loves it! Mike and Danielle…read moreare great. Kona goes twice a week and is exhausted when she comes home. It keeps her active and social with other dogs which is very important for her health. I recommend everyone I know with puppies and dogs to go to it's a dogs life! Blessed to have found them and will continue to use them for as long as possible

Usually a great place for your beloved animal but they reject your dog without warning on…read moreWednesdays and Fridays unless you have a reservation. If not, your dog isn't welcomed.

Our Yorkie, Teddy Bear's first symptom was his front paws looked the opposite of bow legged…read more Almost disjointed, if that's even a word. We brought him to our local vet, Dr. O'Neill in Milford, he looked him over and said everything was okay. About a year later, I had noticed he was flopping his front paw to get up on the couch (yes we have stairs). We took him to our new vet, Dr. Jackson in Bethany. She didn't see anything wrong. Then approx. 6-8 mos. all of a sudden he couldn't walk. His legs were giving out and he was falling over. It was all 4 legs. We returned to Dr. Jackson, she did a back xray and referred us to Dr. Gaelano, a specialist at Shoreline Emergency in Shelton. Dr. Gaelano wanted to perform an MRI and a Spinal at a very high cost. We didn't have the MRI through her, we searched around and was told Dr. Burzon in Hartford was very good and half the price. Teddy had his MRI and Dr. Burzon told us he had slipped disks pushing on his spinal cord that control his legs. He mentioned steriods and surgery but when we wanted to pursue the steriods, he insisted on the surgery. My husband thought of physical therapy and called Dr. Jackson's sec'y. and she referred us to Dr. James in Meriden. What a "miracle" find and great vet is Dr. James. He put Teddy on steroids and pain meds and within a month he was walking and we were reducing the steriods and pain meds. Unfortunately, he squirmed out from between my legs and "cracked" his leg while wiggling out. I couldn't believe it. He couldn't walk on that leg. We immediately went back to our "savior" Dr. James and found out he tore his ACL. Dr. James performed the surgery and all was well for about a week. Then I let him out in the middle of the night a week after his ACL surgery and he took off on 3 legs and crashed and tore the other ACL. So week 2 he was having 2 ACL surgeries, the original one was a tightening up and the new tear. Of course I feel like an a**, because I didn't have him on a leash in the middle of the night. Dr. James is THE MOST WONDERFUL DOCTOR IN THE WORLD! He is caring, compassionate, considerate, understanding, and loves animals, as does his staff. He has had my Teddy Bear for 2 weeks now and has started the water therapy on him already. We pick Teddy up on 8/5/11. We don't know what we would have done without him, he truly is a "savior" of animals. Thank you, thank you, thank you, Dr. James St. Claire.

I'm from West Hartford and I went to TopDog after my dog had a pinched nerve from her spine,…read morecausing loss of feeling in her foot. With the combination of medication and water and laser therapy at TopDog, I'm happy to report she is doing great! Dr. James St. Clair ("Dr. James") and Martha, the Physical Therapist, take such great care of the animals they treat. They have experience with dogs with hip dysplasia and other joint issues; dogs that received major surgeries, such as back and hip operations; and extensive experience with paralyzed dogs. The main treatment clients seem to receive is water therapy. Dogs enter a tank with a treadmill track on the bottom. It's then filled with water to their underbelly. The treadmill and timer are turned on and they begin to walk. It doesn't matter if your dog likes water (my dog hates the ocean, pools, etc. but does great in the tank) and they don't even notice the treadmill track on the bottom. However, don't just go once or twice; building muscle takes time. During my first visit, I saw a 14 year-old black Lab. According to the dog's owner, before going to TopDog, she couldn't even go up a stair because of her bad hips. She now does more than 25 minutes in the tank once a week (1 min in tank equals 7 min on dry land), has built tons of muscle and goes up/down stairs. The tank offers a controlled environment for dogs to strengthen. (My dog's injury actually occurred on her regular walk just by running through some snow.) If you want to improve your dog's joint health, I would definitely give TopDog a call to see if their services can help their condition.