They are not accepting new clients. Nothing is listed in their website. That is BAD business practices to deny anyone the right for their pet to be seen. I downloaded the app and everything and there was no notification that don't bother trying to schedule. read more

Wolcott Veterinary Clinic - Denial of an appointment - Veterinarians Near Me - Wolcott, Connecticut

Lately I've been dealing with a resepeptionist ( Carla) i can not say enough positive things about this person. When dealing with a sick pet its very personal and stressful, she has treated me with the utmost respect and understanding and empathy very important, if you don't get that from the resepeptionist no need to g o any further re to see the vet, re concerns they may have attitude of resepeptionist which would be a concern how will you treat my family member/ my pet?? Also good communication with marcy vet tech that was very patient and took the extra time to explain medication information to me a couple times lol!! Im greatful those 3 individuals clearly understand and appreciate their patients and that will keep them coming back read more

great group of people / dont hesitate to come here. They are amazing, just put my 26 year old dog down & they were amazing.

NB: They charge a fee for the administration of booster vaccines administered by a tech, so there is a de facto surcharge of $12 to the cost. I don't like hidden fees, so while the doctors are awesome, always get an estimate here. read more

I am a 34 yr resident of wolcott, this vet said they are not taking new clients( although I've been there plenty of times) because they are understaffed. I said understaffed for a rabies shot for one dog they said yes! what's the point of this vet? why have one here if you can't service here? Very unprofessional place! read more

On April 15th we had to put down our cat Deuce. With the cancer tumor in his eye it was time. I called Dr. Danetz in the morning (it was his day off) and we made the appointment for the afternoon. To my surprise, Dr. Danetz showed up and took care of our fur baby. My husband and I were so grateful that he cared enough to give up some of his day off. If we decide to get another cat in the future we will definitely bring him to Wolcott Vet Clinic. Thank you so much for the care you gave our Deuce. Marty and Debbie Desautels read more

I've taken my cat(s) here for nearly 30 years and was always exceptionally happy with the care given by the owner, Dr. Jeff Miller. Since his retirement, the clinic is just NOT the same. Certainly over years, we develop a rapport with the Doc treating our pets, but it's not just the Doc. The entire staff seems less empathetic. On my last visit on Dec 13, my cat needed to have a very small procedure done. She apparently wasn't happy and literally screamed the whole time. When I peeked around the corner to try to talk to her to comfort her, the technicians AND Doctor Danetz were all laughing, as though it was funny! That was going to be my last visit! However, I reconsidered; thought it was just an "off" day. Today I called with somewhat of an urgent situation, tried to explain the problem & within 30 seconds was abruptly cut off by Mariah because she had "5 people waiting on hold". She said it was her opinion that the cat should be seen & scheduled me for the next day. I requested a call back from one of the doctors. Will update this review after the call. Received call back & Vet wanted to see my cat immediately. She was seen by Dr. Robbins, who was very nice (only spoke on phone due to social distancing). As it turns out, my cat was very sick & needed be euthanized immediately to prevent further suffering. Glad I persisted on getting a call back. Goes to show you that what may be interpreted as somewhat routine by one, could easily turn emergent. Office staff is the first point of contact & should always be pleasant, understanding & patient. An animal's life could be at stake! Update: 4/21/2020 So on 4/16 Dr. Robbins told me my cat had to be euthanized. It was scheduled for the next day. I spoke with Mariah (same receptionist I originally spoke with earlier on 4/16)and specifically asked her what the protocol was. She told me that although a distancing protocol was being followed for office visits because of COVID-19, exceptions were being made for owners of animals who had to be euthanized, and that I WOULD be permitted in the room when my cat was euthanized. I arrived at my scheduled appointment on 4/17 at 3:15, & was asked to wait in my car. 15 minutes or so later, Cheryl came out & said that the room was being prepared & that it would be a few more minutes. She asked if I was the only person that would be coming in. I said I was. By the way, I was wearing a mask. 30 min., that's right, 30 MINUTES LATER, after sitting in my car with my sick cat, extremely upset about the fact that she was to be euthanized, a person, who did NOT identify herself, came to my car & said I had "2 options"; either my cat would be euthanized in my car, or I would just have to hand her over to them, which is outrageous!! It was agreed upon that my cat would be sedated inside, then brought back out to my car until she fell asleep, & then brought back inside to complete the procedure. So apparently there really WASN'T a "protocol" regarding owners permitted in the room for this procedure! Despite the fact that Mariah said I COULD be in the room, Cheryl seemed NOT QUITE SURE, and somewhere in between, it was determined (by who, I don't know) that I was NOT going to be allowed inside! Why then, did I have to wait 45 minutes-what was the purpose of keeping me and my anxious, sick cat (who, by the way, hadn't used her litter box in over 4 hours) waiting outside in a car for 45 minutes!!!??? Did someone forget that I was even out there??? In summary, I can certainly understand special "distancing protocols" with regard to the current pandemic, but I would expect that the left hand should have known what the right hand was doing. There was total confusion, total lack of empathy, and total disregard for my feelings & most importantly, total lack of concern for my sick cat who had to be in my car for nearly 45 minutes before she was euthanized. ***All MIGHT, just MIGHT have been forgiven had I simply received a 30 second phone call afterwards from Dr. Danetz reassuring me that everything went well.*** But I didn't!! "Out of sight" shouldn't mean "out of mind" when a pet is being euthanized! There is no doubt...I will NEVER return nor will I EVER recommend Wolcott Veterinary Clinic to anyone! read more

Wolcott Veterinary Clinic - Veterinarians Near Me - Wolcott, Connecticut

I've been coming faithfully to Wolcott Vet for 15 years with my pets...with many emergencies and conditions. They have always received the best of care and a lot of time has been spent with myself giving me explanations, directions, advice, tips, and always a sympathetic ear. They have seen every doctor beginning with Dr. Miller, Dr. Wonton, Dr. Merza, Dr. Danzig (?), and Dr. Robbins. Thank you! read more

My experience at Wolcott Veterinary helped restore faith in this field.. After just moving, we based our decision on word of mouth, and often times when seeking out a new vet it has been a long tedious process.., to say I was impressed is an understatement, not only did my dog (who had a horrible experience in Naugatuck) absolutely love them, but their prices were reasonable, not just reasonable, actually affordable... Wolcott vet has more than earned my business, which is not easy as our pets are definitely a part of our family... read more

Reading the reviews here, I cannot believe that these people are talking about the same Wolcott Vet Clinic that I know! My family and I have been taking our pets to Wolcott Vet for 56 years, and while I agree that Dr. Miller is a really nice man, under his rule, the practice became extremely expensive, with unethical veterinarians working there doing unimaginable unnecessary testing on your pets, pets who had no chance of a full recovery and needed eternal rest, not more torture. Dr. Merza and staff offer a tremendous improvement to tending to the individual needs of your pets, are far less expensive, and the staff is far friendlier than the women who worked the front desk in the past. I lost faith in Dr. Miller's people, and Dr. Merza and staff have restored that faith and trust that I had years ago in The Wolcott Veterinary Clinic. I highly recommend this practice!! read more

Omg ..I used to go here for a long time, previous owner Dr. Miller was really nice but it's not that great anymore with him gone. Certain vet drs. Have come and gone some were good , some not so good. Recently I had bad experience with them not getting to the bottom of the problem at all with my Havanese with bad allergies. He was getting worse from them..no help at all. Changed to Chippens Hill in Bristol and YES! THEY got to the problem of my dogs allergies and he's healthy as ever now. Bye Bye wolcott vet never goin there again. read more

First impression was the phone call (1 star)2nd impression was listening to the somewhat rude receptionist on the phone with another customer while i was in the waiting room(no stars). 3rd this vet is very nice and I trust her (3 stars) 4th was the bill (-1 star) Wow I hope I don't have to go back anytime soon but my puppy is better so it is what it is . read more

Great staff - always very polite and friendly when I call! Which is greatly appreciated, for a pet owner! read more

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I just brought my cat there for a teeth cleaning and one extraction. My usual vet wanted an outrageous amount of money to perform the surgery. I decided to try Wolcott Vet Clinic as they were the next town over. Everyone there was wonderful from the reception to the vet tech to the doctor. Everything was explained in detail and a quote was given to me that was much less than my usual vet !!! I was astounded there was almost $1000 difference ! The surgery went smoothly and the final bill ended up being less than the quote. When does that ever happen? I have found a new vet for my cat !!! read more

The front desk staff are condescending and borderline bullies. There are some good vets here (Dr. Wotton, for ex) but the sour attitude over the phone when calling puts a damper on anything positive. There's one receptionist in particular who has absolutely zero people skills and should not be working in a field where compassion is required. Unfortunately, her abrupt and negative manner has begun to be reflected in others in the office and why wouldn't it? If the owners allow this kind of attitude it can eventually permeate the whole office. I've always called with a sparkling attitude and a friendly demeanor, but somehow the phone staff almost always manages to speak to me like an uneducated toddler about to be punished. Word choice and tone are everything in conversation over the phone, and the owners should invest in some training. I stayed for convenience (location) but after this last time of being spoken to rudely, I feel there are better options out there. read more

I wish I could give ZERO stars. Wolcott veterinarian hospital is undoubtedly the worst practice I have ever encountered. They have no qualms about killing your pet without even giving you an explanation, however, they will HAPPILY take your money. My 6 year old cat was sick, and after 2 days in their care and $700 worth of tests later, I brought her home in a flimsy CARDBOARD box. I will never forget telling the vet..." I can't give up on her without knowing why she is sick." To which the vet replied..."At this point, it doesn't matter why." Please take your furry family member to a veterinarian who views your pet as more than just an animal who is a money making commodity. I highly recommend an extremely professional and CARING facility like Chippens Hill in Bristol. A little bit of a longer drive is well worth your pet's life. I'm sad every day that I did not take her to a practice that actually cares about keeping animals healthy and alive. read more

Office staff are careless. We had to put our dog down. It was very difficult since it was my me and my wife's first dog together. He was our two kids first pet. So, it was hard for the whole family. Wolcott Vet offered several services and we took some of them. We picked private cremation and 2 paws prints for the kids to have something from the beloved pet. My wife went down and picked up his remains. She then noticed the the paw prints were not there. She called them back and was told they would look into it. We got a call back from one of the Dr.s There was a mix up with paper work and the paw prints were never done. They offered a refund for only the paw prints and were extremely apologetic however, the damage was already done. We did take our dog there multiple times and it seems like the vets do care. But I feel the office staff are heartless and careless . Even careless with process the right paperwork. Who knows if we even got the right dog remains back. This was a priceless gift the kids would have had of the beloved pet. But now it is gone forever and they are heart broken yet again. read more

I have been a client of Wolcott Vet since they first opened.All of my fur babies through the years have been brought here.I have always found the doctors and staff to be very knowledgeable,compassionate,patient and always explained everything clearly for my understanding. read more

Wolcott Vet killed my cat. I brought my cat to Wolcott Vet because she was constipated and lethargic. Doctor Maria Miller could not determine what was wrong with my cat, and recommended that she be kept overnight for an enema and observation. My cat was an indoor cat who had most of her teeth removed a few years ago. Doctor Maria Miller noted that my cat needed an updated rabies shot. Believing that she is a veterinary professional, I consented despite my own personal misgivings at giving a sick animal a vaccine. This morning I received a call from Doctor Maria Miller informing me that my cat had passed away overnight. After the initial shock passed, I googled "Should you give a rabies vaccine to a sick animal?" Immediately, many results were returned indicating that a sick animal should NEVER be given a vaccine. 14 states have laws against vaccinating sick animals. The manufacturers of the vaccines have warnings against vaccinating a sick animal. When I called her back to discuss this, she brushed off my concerns and said 'Oh, All the vaccines say that!" My beloved cat is dead because Doctor Maria Miller was more concerned with being able to bill me for the vaccine than with paying attention to the warning labels. Her excuse was that it is the law to vaccinate a cat, and expressed concern that my gentle, near toothless indoor Maine Coon cat could bite one of her staff or another animal and pass on a disease she did not have. She indicated that possibly something else was going on with my cat and that she was sicker than we first thought. In that case, I feel she should NOT have been vaccinated to add to the cat's stress, and also as I spent much of the morning with the animal, I can say beyond a shadow of a doubt that she was not near-death. Constipated, and slightly lethargic yes, but in no way near-death. Once again, Wolcott Veterinary Clinic PC on Center Street in Wolcott, CT KILLED MY CAT. She did not deserve to die. read more