Dr Coy has been caring for my 3 yr old male cat for over a year. She is caring, gentle &…read moreknowledgeable! Greyson was neutered here and gets his rabies shot and preventative care here and the prices are competetive, if not lower, than other local vet hospitals. The entire staff is friendly & helpful. I would recommend Dr Coy-she is wonderful!

My friends dog was very sick I called and Dr Coy got us in right away on a late Saturday afternoon…read more Max had to be euthanized unfortunately but they were so kind and patient to my friend's 3 boys as they mourned. It was all very respectful. Highly grateful to Dr Coy today.

I didn't know what a great vet could do until we started working with Dr. Feldman. He is…read moreknowledgeable, conscientious and so thorough. We came to him when my first dog was fat shamed for his pain...Dr. Feldman treated my dog's underlying arthritis and made us all so much happier. We had the confidence to get our puppy this summer in part because of my confidence in Animal General to guide and support us.

I have been going Animal General for years . Ever since Dr Feldman left and also Dr Dolan and Dr K…read moreleft this practice went downhill. Waited more than 11/2 weeks so get someone to call me with my dogs blood work results. I had to threaten them for the doctor to call me. Will never go back . Took all my dogs records and am seeking a new vet.. I have 3 dogs!!! Terrible Service. I don't recommend them to anyone

I have two older cats. When I say older, I mean they are 15 and 10…read more When my 15 year-old had a stroke last spring, I brought him to a certain vet in Wethersfield whose basic reaction was 'well, he is an old cat, so...' and didn't offer much comfort or confidence that they cared about me or my animal. Last summer I moved to South Windsor which gave me the perfect excuse to get a new vet. I chose South Windsor Vet Clinic and I am so glad I did. I've seen each of the vets but Dr Rose is excellent. She genuinely cares about the animals she sees and takes the time to explain things in an understandable way while not speaking like she would to a child. I've never felt pressured into any procedure or medication that wasn't needed. The care my animals have gotten here is truly top-notch. Definitely recommend.

Called S Windsor veterinarian at new location in Manchester.Receptionist said they were taking new…read morepatients. gave her all my info and all the dogs names.was asked of all records. came back with info. She told me they were closed for one hour from 8:30 to 930 for a meeting to call back.I stopped back in person and was told by a different receptionist and assumed a manager or doctor. was told no more patients.. blaming the receptionist that talked to me. Then I was accused of arguing with them with a customer present.That customer walked out before I spoke to them.What a lie. They should have been upfront to begin with and not get all my information and put my info into there computer which the receptionist verified.guess those one hour meetings they have are useless very disorganized. I do not recommend this place and then trying to ruin my character.Shame on that Manager or vet that tryed to spin it on me and trying to accuse me of arguing with her.I do not recommend this place.Very dysfunctional.I guess those 1 hr meetings don't help.Lack of communication and unprofessional.I do not recommend this business. should've stayed in South Windsor.

We have been very pleased with Rocky Hill Animal Hospital. Especially pleased with the front desk…read more They are extremely helpful getting us in for appointments, especially on short notice. Dr. Haviar is very experienced and you can tell he really loves the animals. He doesn't just take care of our dogs, he also takes time to have conversation with us about us and our family and whats generally going on in our lives.

I have been a client since 2008 when I lived in Newington Connecticut. I have ALWAYS been thrilled…read morewith their customer service ,especially when I could get an appointment with Dr. David Haviar . His knowledge and bedside manor is just great. I now live in Longmeadow Massachusetts and I have TRIED multiple vets in my area, four different places to be exact with a doggie chronic ear infection that NO ONE has to able to fix! This place has has stepped up his treatment and he NOW feels great. He ROCKS!! I now drive 35 minutes to get there and I would drive 2 hours if I needed to. This doctor is the BEST! I love this place

Very compassionate and professional team. I took my cat…read morebecause she was very I'll. Everyone there was caring and compassionate. Thank you.

I have never in my life experienced such an unprofessional and careless veterinary office. I had to…read moretake my 6-month-old puppy to another emergency hospital less than eight hours after leaving this one because his condition rapidly declined. My dog was having a clear negative reaction to a toxin, and we were in this hospital for less than 30 minutes. The "doctor" took him to the back, glanced at him, and made a guess based on something they assumed was from his past. There was no additional testing, no further investigation, and no effort to confirm the diagnosis. I learned later that day that their assumption was completely wrong. By the time we reached the second emergency hospital, my puppy was experiencing tremors, seizures, instability, and could barely walk. Even worse, his gums were pale while we were still at the first hospital, and they didn't even give basic supportive care like IV fluids. What makes this even more disappointing is the interaction I had later that day with the receptionist. When I called--scared, confused, and simply trying to confirm the doctor's notes--she was inconsiderate, defensive, and extremely unprofessional. Instead of listening to a worried pet parent, she acted like a snarky child, cutting me off, speaking short, and giving attitude as if my questions were an inconvenience. It is terrifying that this is one of the only emergency hospitals within a reasonable distance, because the level of care we received was unacceptable. As a pet parent, I rely on trained professionals to guide me--especially when I'm not educated in veterinary medicine. Having to fully trust a medical team that provided such minimal, dismissive, and incomplete care of a 6-month-old puppy is beyond concerning. For an emergency/surgery-focused facility, you would expect attention to detail, urgency, and compassion. What we experienced was the exact opposite. This could have cost my puppy his life.

They ate just a bunch of caring people. A breath of fresh…read moreair in the wotld of animal care.

Years ago my dog had an eye injury- he was beginning to lose vision and accidentally ran into a…read morepole, further injuring his eye. I brought him into this hospital for emergency care and was then scolded by a vet for the condition of his eye. In his experience there were drops my dog should have been receiving for his vision loss and he very callously told me the accident was my fault due to the lack of these drops. I began to cry. He (incorrectly) assumed I had been neglecting my dog's vision because vet care and the drops may have been "out of my price range." Through tears, I explained to this man that I had been going to my primary care vet bi-monthly for this, and detailed the meds they had been recommending for his deteriorating vision. While I was explaining this I received eye rolls, scoffing and the vet interrupted me to tell me he didn't care what my other vet had said- this was what should be done. It was already a very stressful day made worse by this man (white, tall, middle aged) intimidating me (a young, petite woman). Even the vet tech in the room looked uncomfortable with his demeanor. He may have been correct about the drops- I love my dog so I was open to a second opinion, but his approach was aggressive, demeaning and very unprofessional. I truly hope he no longer practices here.

I can't say enough good things about Veterinary Practice! From the moment we walked in, it was…read moreclear that this is a place run by real people who truly care--not just about animals, but about the families who love them. The staff was kind, knowledgeable, and incredibly patient, making sure not only my dog but also my daughter and boyfriend felt comfortable. What really stood out was how they went above and beyond in explaining different food options for my dog. Instead of pushing expensive brands, they took the time to educate me on affordable alternatives that are just as nutritious, which could save me a lot of money in the long run. That level of honesty and care is so rare these days. They also did something so small yet so thoughtful--offering my daughter a little toy to help keep her happy during the appointment. It made the whole experience easier for all of us. Their pricing is very reasonable, and in a world where big corporations seem to dominate, it's refreshing to come across a small business that still operates with integrity, heart, and true passion. I'm so glad we found them and will absolutely be coming back! Thank you, Brittany McCann

IF YOU ARE LOOKING FOR A VETINARY PRACTICE STOP LOOK NO FURTHER ! Anna and Stephan are two of the…read moremost professional caring compassionate people ive ever met. Thank you on behalf of Thors family for helping him cross over. I personally will never be able to thank you for the compassion and care in assisting Thor on his journey. Also for your understanding gentle way with helping Thors family deal with our grief. Im not gifted enough to write the right words , so thanks one last time thanks.

Amazing staff. Words could not describe how insanely nice and caring the people at this hospital…read moreare. From the front desk staff, to the MRI director and the anesthesiologist, everyone was beyond helpful and friendly. My dog was supposed to get an MRI, and while they were making sure it would be safe for her to be under anesthesia, they discovered that she had a heart arrhythmia. The MRI Director (Ken) and the anesthesiologist both took time to explain the dangers associated with a dog with a heart condition undergoing anesthesia, and recommended I wait to see a cardiologist before going through with the MRI. They also did an ECG to confirm the arrhythmia and didn't even charge me. I HIGHLY recommend this hospital if your dog needs an MRI, and not just because they have such affordable prices. The staff is simply superb.

SUPER clean and SUPER friendly! Everyone there knows what they're doing, and ALWAYS do it with a…read moresmile on their face. Everywhere I went was spotless! Fast, efficient, and very knowledgeable about all animals and their breeds. MRI area was the best! As an xray student, I am amazed at how they care for and adapt techniques to each and every client. All in all, best place to bring your pet! Hands down.