When I walked in, no one acknowledged me for 10 minutes. An untrained lady gave me incorrect…read moreinformation. Even nod would have been sufficient. I'm on a limited income so I asked how much the visit would be. I was quoted the wrong price so I couldn't do the appointment. Training staff prior to letting them answer phones. And a smile, a wave upon entering is a must. Ignoring me while 2 people were on the phone was inconsiderate. It was very upsetting. I'll bring her to get spayed with TEAM for $225.

A long overdue shoutout to the amazing folks at the Niantic Animal Hospital…read more Almost a year ago, we found a stray cat living under a shed on the docks where I work. He was very timid, afraid of people, and not in the best health. We started feeding him, named him Tunafish (his favorite snack that we gave him), and decided we should probably get him neutered and checked out at a vet. A friend told me about a local organization that partners with the Niantic Animal Hospital providing low cost services for stray cats. Sure enough, we were able to get him shots and fixed there for a fraction of the cost that I was quoted from some of the other vets around town. Not only that, but all of the staff I dealt with at the office were some of the nicest and most helpful people I've ever met. As soon as you walk in the door here, it becomes obvious that your animal is in good hands. Nowadays, Tuna is as healthy as a horse and the friendliest cat you could ever meet. His living situation has also improved quite a bit, as he ended up coming home with me not long after his vet visit. Big thanks to Niantic Animal Hospital for helping turn not just Tuna's life around, but all of the other strays that they assist with TNR.

We have an awkwardly nervous, and crazy rescue dog, that I'm POSITIVE somehow has doggy PTSD. He…read morealso has some sort of ADHD, which makes it impossible to get him to pay attention, or get his focus on one specific thing like dinner or late night potty trips. He also has a hard time with strangers, so we were resigned to think we would never get away from the house due to his issues. Once we were forced to look into dog-sitting for an event we were required to attend, we realized finding someone to look after him was imperative. After emailing back and forth with Crissy, we set up a time for them to meet at our house, to see how they got along. Carson was his typical shakey, barking self, but Crissy's easygoing nature made his nerves settle down and he eventually took to her quite enthusiastically. Crissy has dog-sat for us on multiple occasions, on day trips and weekend overnights, and every time we returned, we came back to a happy dog, and a safe house. I feel confident leaving our lil guy in her capable hands, and will continue to do so. I highly recommend her to anyone with pets, and especially people with pets who have special needs, are old or injured, or have issues that put them out of the possibility of putting their lil friend in a kennel. Prices are reasonable, with prices by the hour, or by event, such as a one hour visit being $28, or an overnight with a mid day walk being $68. Absolutely worth it, Crissy is talented and wonderful, and will remain with our family for as long as possible.

Our dog Chico is older and needs some help. Crissy learned what he needed and took great care of…read morehim. She rarely saw the cat (no surprise), but knew she was here because the food disappeared. She emailed us progress reports. Everything was perfect when we came home. We couldn't be happier with how everything went. So happy with everything; thanks Crissy!

The next best place other than being home 5 paws up…read moreI like the walks I get Colby the dog

The staff is very nice, but I was not pleased with the care provided my dog. I'm sure they're fine…read morewith a normal dog, but my dog has special needs that I felt were not taken care of. Maybe the problem lies in their definition of a "walk" and mine. I asked that the daily 30 minute activity be a walk, which they charge $25.00 for. If my dog doesn't have at least one "walk" per day, his digestive system shuts down. I walk him 3 miles per day to keep him regular, but expected at least one walk, on leash, to minimize the affects on him. I also expected a stress response but when they sent me a picture of him on day 2, I knew he was in trouble. Joe, the GM, called me after I sent an email discussing my disappointment and we had a productive conversation, and I had decided not to do this review. But then Robin, the owner called, to justify that they did nothing wrong and actually tried to blame it on my dog. That changed it for me. I'm sure if you have a dog with no special needs that they are fine, but beware if you have a dog that isn't normal. Make sure you talk to Joe so he understands what you expect from the visit and you may have a better outcome than mine.

Jeremy from Clean Paws was fantastic with my two border collie mixes. He came on time, was polite,…read morepersonable, and also informative on what the breeds needed.My bigger dog ,Loki, can be a bit nervous and act out but he was immediately comfortable with Jeremy. Both dogs looked great when finished and you can't beat the convenience.

First time using Clean Paws today for both of my dogs and Jessica did a great job! They both got…read morebaths and a nail trim and she put an adorable bandana on them when done! Great job, reasonably priced, she came to the door to get them, will definitely use them again!! Super convenient, great service!!

I'm sorry. I hate to write bad reviews - I really do. But I just have to say something. We recently…read morehad our dog stay here over a weekend and we will never come again. Our usual place was booked, so I was relieved to find another kennel in the area. Without many photos online, we took our chances. Will was friendly enough. When we checked in he apologized for the "mess" but the property felt dirty and unsanitary. Obviously it's a dog kennel, so I'm not expecting it to be spotless. But it felt filthy. When I came to pick up my dog, I arrived at the agreed upon time, only to find the building locked and dark inside. I had to call the owner to come, which took several minutes. When he opened the door to the kennel, he put on earphones (the dogs were barking THAT loudly) and turned on the light. There was at least a dozen dogs in their individual kennels, left in the dark? The owner couldn't recall which dog was mine, which felt like a huge red flag to me. I also thought it was crazy that you had to pay extra for play time. What did you do with the dogs who don't pay for that? How often are they let outside? It wasn't clear to me. Once we finally got out of there, I brought my dog home. It wasn't until I let her out of the car that I realized she clearly had a bad case of diarrhea over the weekend. Her rear was stained bright yellow, with feces clinging to her fur. It almost appeared like she had been sitting in it all weekend. Regardless, I wish the kennel owner would have given me a heads up with a proper "recap" of the weekend and how my dog did. Instead, we were rushed out there because he had somewhere else to be. We board our dog all the time at various kennels, including on our cross-country move earlier this summer. We always provide her food (she has a grain allergy), and she's never had a case of diarrhea this bad before. I'm not sure what caused it, if there was added stress or strain in any way? But the fact that we weren't properly informed, I just didn't appreciate it. That, combined with the dirty property, just left me feeling disgusting. I might be crazy, but these are not conditions I expect from a dog boarder.

We left our golden retriever Nemo at My Toy Kennel for two weeks (unfortunately we could not bring…read morehim on our trip). I had heard only good things and was expecting the best. I checked in with Bill twice during our trip and the response was "he is doing well". When we picked him up he had what Bill called a "hotspot" on his head. Looked like a painful sore. I was told it was not big deal and just to put Neosporin on it. I paid for a bath upon pick up but our dog was still wet. Bill said it's because we picked him up in the morning. Hotspots need to be kept dry so I didn't like that our dog was wet. When we got him home I noticed two spots on his paws. I ended up taking him to the vet and have been cleaning his hotspots and applying antibacterial cream. The vet was surprised that the kennel owner played off the hotspot as no big deal. She had to shave Nemo's head and the sore spots on each paw. The kennel is messy. When I dropped my dog off I was told that the mess would be cleaned up. It looked the same as when I dropped him off two weeks prior. When I paid Bill and I were chatting about Nemo's one on one time (I paid extra for that). He said he doesn't usually like golden retriever's. I thought that was an unprofessional thing to say to an owner of a golden retriever. Needless to say Nemo is not returning.

Shoreline Happy Paws does an amazing job walking my Australian Shepherd. The walkers are reliable,…read morecaring and go the extra mile to make my dog feel comfortable and happy. They interact well with him. Keep him safe in different weather conditions. I love the daily walk updates and photos as well that are sent. I would highly recommend them. My dog is so happy when he sees them.

Adriana and the SHP team are amazing. Super friendly, kind and courteous. They are all animal…read moreloving people and take the best care of your animals. They work with almost every kind of animal from exotics and birds to regular house pets. They are very responsive and they provide amazing updates after every visit letting you know how your pet is doing. Cannoli loves the whole team and is always super super excited to see them all. I think she has a real soft spot for Alex though.

We had an incredibly positive experience with this kennel and can't thank them enough for their…read morecare and compassion. We were unexpectedly delayed getting back home due to a storm, and they truly went above and beyond to make sure our dogs were safe, comfortable, and well cared for the entire time. Not only did they extend their stay without hesitation, but they also kept us updated, which gave us so much peace of mind during a stressful situation. It's clear that they genuinely care about the animals they look after. When we finally returned, our dogs were happy, relaxed, and clearly had been treated with kindness and attention. We're so grateful for their flexibility and dedication. Highly recommend to anyone looking for a trustworthy and caring place for their pets!

Very good place. Dogs are happy to go there. Only problem…read more is hard to get in. It is very clean and the dogs come home clean.

Writing this review about 4 years after we've used Dr. Isomoto. We have an extremely nervous and…read morescared cat who we literally cannot bring outside the house let alone a car ride to the vet. We enlisted Dr. Bill's services as she gets extremely scary in situations she's uncomfortable. It was evident this man used to handle big scary animals because he wasn't phased in the slightest bit. Went into the bathroom with her and assessed the situation. We were informed that the best route would be a sedative which we rather would not do, but because she wasn't peeing it was an emergency to get her sedated so that the blockage could be dealt with. He was a professional and a badass. We thank him for his services and the fact he rushed over when he heard the reason we needed his services. In matters of UTI and bladder issues in cats, time is of the essence. Thanks Dr. Bill will definitely be calling again.

I would not recommend Isomoto to get anywhere near your pets. I called him to ask for availability…read moreand pricing. He started off alright but when I mentioned that he charges double of what my vet use to charge, he said, "find somebody" and hung up the phone. If he has the audacity to hang up the phone on you without discussing your pets full treatment imagine what kind of shortcuts he'd take on your pets! Avoid like the plague!