I absolutely love going into Dermistique and seeing Jillian. She is phenomenal at what she does…read more She is kind, detail oriented and always provides excellent after care service and advice. I see her for their Brazilian waxing services and can't say enough wonderful things. It isn't the funnest treatment but with Jillian it is as painless as possible. Also, the spa feel and cleanliness are A+.

If you are looking for a professional, quality experience, book with Dermistique. Easy to find with…read moreplenty of safe parking and estheticians who are fully trained and conscientious. My "usual" is a facial followed by a pedicure. First visit for a facial, you'll spend some time discussing your skin care routine, any issues &/or problems you have and what outcome you'd like. Services are discussed with you and what is done is your decision (so no hidden add-ons like other places). I've used the same esthetician so she has become familiar with my skin & its changes through the seasons. There is no "hard sell" for purchases here & no "blaming" you for not spending $100's on products they have available. This speaks very highly the Staff understand not everyone that walks in will need any or all their products. (I do use their Hydropeptide cleanser.) Pedicures there are a dream for me: no "razor egg" files (like at Mall & Walmart), just warm foot soak, light acid treatment (I have tough corns on my feet), lotion massaged into feet, ankles & calves, followed by base, 2 coats polish & topcoat for pedicure. Very rarely does polish rub/wear off even after three weeks. I have never had a bad or unpleasant experience at Dermistique's in my many visits. I think if you'll try any of their services, you'll come back: they're not as "cheap" as the quick places (broken out skin &/or pedicures that come off in a week), but I have received many compliments on how great my skin looks. I bet you will, too, if you give Dermistique a try.

Just got out of a two hour massage with Alison and I loved it. I've had massages before at other…read moreplaces, though not in Columbia, and this was the best by far. She really knew how to ease tense or sore muscles without pushing too hard and making me tense up more. She started off with a very relaxing head and neck massage that was a wonderful way to start off, and when she worked her way down to my hands and, later feet, I was surprised at how great it felt. She finished off with some effluage and I absolutely love, used essential oils, and the environment was very quiet and not at all distracting. I highly recommend her and this location and I will definitely be going back!!

I have been searching for a great massage therapist, both for relaxation and deep tissue massage,…read moreall over Columbia and Jeff City. I have been to at least a dozen in the area, and then finally found Andrea and Sam at KeLani, and I need look no further.

I had a massage yesterday 7-11-25. It was one of the worst experiences I have had with getting a…read moremassage. I was 30 minutes early to get there and fill out paperwork. My appointment was at 300 and didn't get back to room until 3:15. The massage table was a cheaper model with not much padding. 5 minutes into my massage the therapist said she was worn out from her other 3 massages and said she didn't have much energy left for a deep tissue massage. I would never go back there again. I have a massage therapist in my office and know want to expect. They were more concerned with trying to up sell me on products then my experience..

I've had a membership with massage envy for several years now and I'm finally at the point where I…read moream cancelling. It is very difficult to get appointments for massages unless you book really far in advance. On several occasions (at least 4), Massage Envy has called me on short notice to cancel or try to change my appointments (which is hard with my lack of childcare). So even if I book in advance I can't use my membership sessions bc they cancel them! Not worth the membership anymore. Unfortunate because they used to be such a great location.

Don't trust this business with your information…read more I booked a haircut for my husband at Nefisa Downtown after getting a haircut there myself. After his haircut, they asked if he would be returning, and he said that he may return in a few months. They then asked if he wanted to return a month from that day. He said he might be back sometime around then. (Really he just didn't like his haircut, and he had a hard time communicating that. That part is NOT the salon's fault.) Here is where things went wrong with the salon: They booked him for the appointment, which he DID NOT ASK FOR. Received 0 texts confirming this "appointment" in advance, and they charged us $34 to my card for a no show appointment HE DID NOT ASK FOR. Receiving this charge, we were obviously confused. I emailed directly with the owner to settle this. First they "don't have any record of this charge". Then they "do have it on record, and say it was for his haircut he went in for" Not true. He paid for this haircut in person the same day he got it. Then it's "Well he had an appointment, and he didn't show up. We can't issue you a full refund." Dealt with this for WEEKS now. Don't go here. Jesus fucking Christ.

I came into my consultation and appointment knowing my hair would be tough to deal with and care…read morefor, and my assistant Rylee did an AMAZING job helping me! All staff I interacted with were very kind, made sure I was comfortable, and throughout the appointment Rylee kept me consistently updated with what she was doing, how long it would take, and what was next. I also really appreciate that she seemed to understand I wasn't a big talker! I would definitely recommend this salon, although understand that its not going to be a cheap price if thats something you are concerned about

I am STILL trying to get my refund after canceling my membership March 27, 2023…read more It's now JUNE!!! I received a reply message from Penelope on my previous review that was a joke. I have tried to call the number to their customer service to resolve my refund issue (as directed) only to reach a recording that said "We're sorry, there's no one to take your call. Please leave a message." I left a message some time ago and haven't heard from anyone. I also saw where there was a law suit for this very issue - Palm Beach owed a group of people money. I wish I would have known this about them before choosing to do business here. Someone needs to look into this place and close their doors on them. This is NOT how you run a business. This is stealing customers money!

Tanned with Palm Beach years ago at their Nifong location. Stopped going due to horrible service…read more I have been tanning since almost daily for the last year with Luxury Tan....came to find this place had taken over. I went against my gut feeling and gave it another try.... this is day TWO with Palm Beach, it's currently 10:30am and I'm told I cant tan until after 1:30pm due to their 24 hour policy. Well, I'm leaving town at 11am and wont be back until tomorrow. I live 30 mins north of Columbia so that would be an extra trip. I dont know about the rest of you but my schedule isn't the same day to day.... I have 4 kids and a fulltime job....now I have to try and remember what time I tanned the previous day?? ARE YOU KIDDING ME?! The consultant offered to add "tanning dollars" to my account....why? They are only available at your policies convince Looks like history is repeating itself.......

Extremely punctual and reliable. Willing to work with my specific needs. Scheduling a very easy to…read moreuse.

Booked a gel polish over the phone and the moment I got the confirmation text I was told I no…read morelonger had the appointment because someone online had taken it. I'm so disappointed and it's not good customer service. Be better Polished!

Justin took the time to find out exactly what I wanted. He was very knowledgeable and kind. This…read moreis going to be my go to hair salon as long as he's there. It's a very clean and friendly place with a very nice vibe.

Justin was amazing! This was my daughter's first fancy haircut and he nailed it! I didn't know…read morethere was such a thing as "Wispy Bangs with Layers" but obviously our stylist did, and he sent us on our way with smiles. There was a slight Hiccup in the beginning of our appointment, but once the "Karen" left everything went great! We will be back and we will recommend this establishment!

As the reviews on Google sang, Abby is super sweet and upbeat, personable, professional and she…read moredefinitely makes you feel relaxed right away. I received a Brazilian wax today. It was absolutely what I was hoping for, perfection. She did an amazing job chatting, being super supportive during the waxing experience. I honestly thought it would be more painful and scary haha! It was my first time. She's super patient and talks you through it, giving you a heads up when she was going to pull, inhale and exhale. The location isn't hard to find, it's in a small, safe shopping area, in the back corner. I highly recommend Abby for waxing. When I come back to visit Columbia, I'll be sure to see her again.

I absolutely LOVEEE Abby! I've been going to her while she was at her previous job and had to…read morefollow and support her when she went independent. I never feel as comfortable as I do with her! She's truly the best

Naomi did a fantastic job on my acne/LED light facial today! My skin looks so clean and she had…read moregreat conversation. Vibe of salon is chill, nice comfortable waiting room. Nice receptionist as well they took great care of me checking out.

Staff members will text each other mocking your appearance. I know this because a staff member…read moretexted me the following shortly after I entered the establishment (presumably she meant to send this to another staff member). This ruined my entire experience, and I am regretful that I spent my money at this establishment given the unprofessional staff working there. I advise you to try another CoMO salon as there are plenty of great ones in town where you'll be treated with respect - you can pass on this one.

Just started my care here after getting whiplash from a car accident. I've had a few appointments…read moreso far and I truly couldn't be happier with the care I've been receiving. Customer service is perfect, literally so great, I absolutely feel so comfortable emotionally AND physically. He was very accommodating to my needs- went so far as to get me a blanket while I laid on the machine that stretches my neck (the best thing everrrrr!!) because I was cold in the room. The adjustments are just what I needed, and I felt completely comfortable during that. Very accommodating with writing a note for work with all the right words that fit my specific needs and situation. There was also a blond girl who massaged my neck and she was very kind and sweet! Every time I walk out of my appointments, I leave feeling 100x times better, physically and emotionally. Leaving that place in a bad mood seems impossible. They all have a very welcoming, calm, and positive energy to them and it truly makes all the difference especially when I'm walking into my appointments in pain and maybe some irritation or whatever from dealing with life in general lol, so it really just changes my entire day around and I couldn't be more thankful for this place and the people who work there providing us with above and beyond care! THANK YOU FOR WHAT YOU DO! YOU MAKE A DIFFERENCE!

Dr.Bowers is awesome. Went in with shoulder pain and every visit I feel better. Range and motion is…read moregetting better. Excellent staff and very helpful