These guys unexpectedly made my day…read more Exceptionally polite gentleman greeted me promptly, found out what I needed, and walked me inside, holding the door for me. Waiting area was bright and clean with fresh coffee, a vending machine, and TV. Service was professional and quick. Tech / cashier was great. Gentleman walked me back out to my car and opened my door for me. Great customer service can really turn a mundane task like an oil change into a day brightening experience. Thanks, guys.

The customer service is always consistent at this location. The men work very hard, are very…read morerespectable, and welcoming. I never feel pressured into purchasing add-on services, as I have experienced at other Jiffy Lube locations. My guy Ty is the man, always taking care of me. Those emailed coupons are always a lifesaver as well.

Brian and staff are wonderful!…read more We had some questions about my BMW failing the inspection and he was super clear with next steps and what the state rules are. This was helpful as we just had a to clean a few things up and the car passed on the next visit. I also appreciated them allowing me to have my tires delivered and they put them on. My wheels didn't see a scratch. This cannot be said for a lot of tire places especially down in the Towson/Lutherville area. We're car people so going somewhere new is always scary but we needed that inspection before we PCS'd (Military move). If we were going to still be living here I would absolutely use them again.

1 am extremely disappointed with the service provided at Midas in Owings Mills…read more On multiple occasions, I sent female family members there for something simple: a tire plug. In both instances, the technician claimed there were five to seven nails in the tires. While road hazards do happen, that number raises serious concerns. It feels highly improbable and, frankly, suspicious. Side note:if the nail or scre is in the middle of the tread you're good for a plug! Don't let snake oil salesman tell you need new tires. Witness the tire removal and test process. Don't trust their practices. The end result? Nearly $800 for two tires and an alignment, justified with statements like, "It's standard to do it, miss." That explanation came across as dismissive and condescending. It is difficult not to feel that women are being upsold or pressured into unnecessary services at this location. To make matters worse, one of my family members was sent away during a snowstorm with the remaining two tires underinflated. She then had to stop at Royal Farms down the street and pay to inflate them herself. That is unarcentable and uinsafe. My concern is simple: customers -- particularly women -- should not feel taken advantage of or pressured into expensive repairs without clear, transparent justification. If you choose to go here, I strongly recommend closely observing the work being done and asking detailed questions before approving additional services. This experience has left a very bad impression. Professionalism, transparency, and customer safety should never be optional. -V(for the wommen in America review) P.s. I'm a guy writing this at the request of my female friends saying I shouldn't! I have been exposed to the inner workings of the automotive industry for 32 years and men specifically are taking advantage of women! My family members is where I draw the line. I'm calling you out and hope women listen to this and make more selective decisions! If you need assistance, reach out to us and we can help you avoid this!

Best place to replace catalytic converter Best place to…read morereplace muffler. They bend and do their own metal work I found out saves quite a bit of money. Nice service; friendly staff.

Not recommended. Inspection Highly expensive and estimates are also way above other placesread more

I usually go to the dealership for oil changes, but I was in a pinch today. I'm often skeptical of…read moreauto shops because they can seem shady. However, today's experience at Jiffy Lube changed my perspective. When I arrived, I was greeted respectfully by Jayden. I told him what I needed, and he directed me to where I should park my car. Then, Delmonte showed me to the waiting area. After a few minutes, Delmonte called me over to ask what type of oil I wanted and explained my options. Fifteen minutes later, Jason was cashing me out. Less than $70 for an oil change is reasonable. They were all so friendly, and to my surprise, they even did a quick vacuum of my car. I was nervous because I've had bad experiences with auto shops in the past, but today, my faith was restored. As a single woman who knows nothing about cars, it felt good to trust the individuals servicing my car. 10 out of 10 - definitely recommend!

Really can't complain about a business that does exactly what I am asking them to do without trying…read moreto sell me more. This is what I get when I bring my vehicles to Jiffy Lube for oil changes. Jiffy Lube doesn't require an appointment. A lot of the time I base my visits on driving by and seeing there isn't a line. Usually I am in and out in less than 30 minutes. Jiffy Lube changes my oil, lets me know what else they may have noticed during the change but don't really try to sell me things I wasn't planning on when I came in. This is a far cry from other quick oil change places I've visited in the past. Price wise, Jiffy Lube seems comparable to other businesses in the area that specialize in fast oil changes. I will continue to visit this place for my oil change needs until they give me a reason not to.

I've gone to this location multiple times over the years and they have always been so kind. Also, I…read moreknow nothing about cars but each time I've asked questions or just wanted to learn they take the time to explain it to me without making me feel stupid. Today was a particularly light day so they took me out to show me how to check my oil on my own and explain what and wasn't a safe level.. even how to top it off on my own if I was in a pinch! Great guys here and I highly recommend!!

Stopped about 7:30 am 30 minutes after they opened. No line. Sat outside waiting while watching 3…read moreemployees 2 guys and girl in uniform play on there phones. I left after 15 minutes. Did not get oil changed or even a hi

I've used this garage in the past. They do great work. They have at least one other location, so…read morethey have a large inventory of tires. I had a concern on my tire. I purchased the tire at Brooks Huff, but I did not opt for the warranty. They took a look at my concern, they honored my request to explore if the screw was not deeper than the tread. They got it out, shared the good news and got me back on the road, no charge.

Came for an alignment on a Monday morning and was out in about 2 hours. The workers seemed helpful…read more There are a lot of cars in the front area tho. The alignment was $130. I drove all the way here because they open early at 7:30 compared to other car shops.

I got a flat tire and had my car towed to this location. Erik was extremely helpful and kind as I…read moresorted through a very challenging ordeal with my car. Because I did not have a key to unlock my wheel to replace the flat tire I was looking at my car being in the shop for two days until I could order one from the dealer. Luckily, Mike was able to remove the wheel lock off causing him to break his socket - he really saved the day! Ryan then replaced the tire quickly and I was on my way. I had to come back the next day for them to install a couple lug nuts and they expedited the repair putting me ahead of the other customers who were there before me and completed it in about 15 minutes. I cannot be more appreciative of their wonderful customer service and reasonable prices. I'm always wary of commercial car repair shops because I assume they will price gouge you. But this was a wonderful experience and I will go to this location in particular for future service.

I had to get a tire fixed and they went through my engine and told me I need like $4000 in…read morerepairs....took my car to another mechanic and I left paying $1000 for repairs that actually needed to be fixed. There was no $4000 of repairs. My car had a hand full of stuff that needed to be fixed and this Mr. Tire inflated the pricing and tried to keep my car sayin it was "unsafe to drive" unless I get the repairs done at their store. Safe to say..DON'T USE MR.TIRE!!!! I wouldn't even use them for an oil change. They stripped the screw to get to the oil pan and then told me I had to pay $600 to get it fixed, even though they were the ones that messed up. Run from this place, as fast as possible.

I have been using Merchants near my home for years. Matthew Gear always helped me with my car…read more . When Matthew transferred to NTB on York Road in Timonium next to Best Buy, I switched to his new store. NTB is owned by the same company as Merchants. . At the new location, I met Bill, Mike, and some of the employees. They are all knowledgeable, friendly, fair with pricing, and I personally trust what they tell me to get repaired. . I have worked on my cars and trucks over the years. Changing brakes, alternators, oil, and many other parts. When I get recommendations about what can be repaired, and then they say what really needs to be repaired, I have always agreed with what they recommend. . I have had my current car since 2008, ten years. Still running great, and more importantly, I have never had an issue on the road. . I am not affiliated with NTB, Merchants, or any other related companies. I am just a customer who trusts the employees at this location. I traveled a half hour to get my service done at this location. I am currently in their TV room having my car updated with a new part for preventative maintenance. . Thank you for reading this review. Michael Rosner.

Kevin and Cam has this place running smoothly with quick service and professionalism. I got updates…read moreon each step of my car's battery installation and price upfront (which was slightly less than dealership price). And this was with a good amount of people getting services, too! 10 out of 10

Nobody likes haviing to buy 4 tires when they went in for just a patch. However, I expected that…read morethis day would come and this store really took care of me. As other people have mentioned, Derrick is great. I will start coming here more often. I love my new tires and I am happy with the service and prices.

Well, I'm back after a hard 2023 breakup with this place. I've had time to grieve and process and…read morehere I am again! I will give four stars here with an explanation. Let's start with two stars (could have been better) then work our way up, shall we? It was easy to make an online appointment for an oil change and tire purchase (they were having a sale on tires and you know I love discounts!). I made the appointment then arranged to drop my vehicle and have a family member pick me up. Low and behold, I get a text the night before saying they moved my appointment. Okay, see how this could have been better? I called and changed the time to my convenience, not theirs. I dropped the car off with explicit instructions that I was buying two new tires, I wanted them put on the front of the car , leaving the back tires alone because they are newer tires than what were being replaced on the front. When I left, things were clear. My car was ready in a few hours (getting better now) and I picked it up. Assuming everything was done as instructed and expected, I paid and drove off (my bad, fist to chest two times). It was only after getting home that I did a double take. I got two new tires alright. They were on the back of the car. This meant my oldest tires were still on the front, and my back tires (newer and meant to be left alone) were gone. Heart sank, sigh............I called and was told to bring it back in. I did so and they got it on the rack immediately and made things right (working our way up to good now). When I say made things right, I mean they REALLY did. They gave me two more new tires and put them in the front as originally requested. It was a costly mistake for them, but by making things right earned my respect. Excellent customer service and accommodation by Derek. He really stepped up to the plate on this one. He listened and did the right thing without blaming or attitude (like my last experience here). Guess what, Firestone? I'm BAAAACK!!

I found Tyre's on Yelp. Chris B was super helpful as my 1st POC. I ended up calling to speak about…read morean appointment and was informed that appointments can be requested on the website. This alone is a game changer for me. I had been previously informed by a car dealer that I needed my transmission replaced due to a leak. This is what I was prepared for. Ben W was my POC at this point and informed me that I did not need a full transmission but a replacement of the pan and oil change and rear breaks. Tyre's has gain a customer who plans to return when vehicle service is needed.

Really friendly, as a millennial I really appreciate that they thoroughly inspect and take photos,…read morewhich you get in an online packet to go over. It's great to see what is actually wrong and what they suggest. We decided against doing too much service because the car was going to be replaced soon, but appreciated their inspection and had a few minor things fixed.