Very quick response to any questions. Did everything that was requested. Very pleasant to work with!read more

Without going into much detail, let me say these folks and their representatives really did my…read moresister and I justice. Very compassionate, caring, and sensitive to the situation and informative. They made a sad difficult situation so much easier to handle. They know their business.

Very respectful and considerate. They attended to any of our requests. Grateful for the assistance…read moreduring our grief and followed up several weeks after to offer any support or resources.

I have had two experiences of my own with this funeral home, which were excellent. I have gone to…read morewakes for friends and family members and their services also appeared to be top-notch. However, it was very disturbing that my family member passed away a few months ago And aside from the fact that I'm still receiving multiple surveys in the mail one was addressed to my deceased family member and went to that home address. This was a survey on the funeral home experience. I had to call this morning and inform them. I spoke to John, and he was extremely apologetic and stated he would speak to the owners to make sure that this doesn't happen again. I'm not even sure how this happened in the first place being the deceased name and address weren't on any of the paperwork aside from the death certificate. It's pretty much one of the last things a grieving individual needs, and it was made worse by the fact that I had a travel to get the mailing. In my opinion, I don't find this appropriate or excusable.

During one of the most emotional moments for our family, Simplicity Cremations provided such…read morecomfort and care. David was thoughtful, patient, and truly compassionate throughout the entire process. His pricing was fair and transparent, which we deeply appreciated during such a difficult time. Knowing my dad was treated with dignity meant everything to us. We are beyond thankful and would not hesitate to use his services again.

I wish this weren't a service I had to review, but here I am. After suddenly losing my beautiful…read moremother, my family was scrambling to figure out how to plan a wake and cremation. My husband started the research for funeral and cremation companies. Despite all the people he called and the quotes he received, Simplicity's responsiveness, thoroughness, and fair pricing beat them all out. I also liked how their website was clear and full of information. And I appreciated how quick Connie was in responding to our questions. She made herself available one morning so we could meet in person to discuss the service's details. I was impressed by her experience and attention to detail during that appointment. I wanted to feel like everything would be professionally taken care of on the hardest day of my life. Connie made me feel confident about that. She even offered signage for people not to take photos, touch my mom during the wake, and ensure that people wore masks (which was very important to me). I left feeling understood and supported. Connie made herself available for any questions or concerns leading up to the wake, which was greatly appreciated. On the day of the wake service, Connie and David were prompt at the church. They took care of the setup and helped guide us with our personal details for the service. Everything that we had chosen during that earlier appointment came precisely as discussed. This company knows what they're doing. In the middle of my intense grief, I felt comforted knowing I could hand such an important event over to them. They allowed us (the immediate family) plenty of time to say our goodbyes after the service. We never felt rushed. We placed our last goodbye letters in with my mom, roses, and anything else that mattered to us. It was the hardest goodbye, but I'm thankful that they never rushed it and respected our experience. Several days after the service, the ashes were ready. I didn't have the emotional strength to pick them up myself, but my dear husband made the short drive to get them for us. Their setup and the respect they showed my mom's ashes when my husband arrived were so thoughtful. Connie and David went above and beyond for our grieving family. They did some extra things for us that blew us away and just brought light into our very dark season. Connie, David, Simplicity family, thank you for your kindness, thoughtfulness, and respect during this time. We hold the canvas and all the details close to our hearts. My beautiful mom deserved the very best, and I'm glad she got that with the help of your company.

We are incredibly grateful to Cappetta's West Suburban Funeral Home in Downers Grove for their…read morekindness, compassion, and professionalism during a very difficult time. From the moment we contacted them, they guided us with patience and care, handling every detail with thoughtfulness and respect. Anthony was attentive and supportive, always available to answer questions. The service was beautifully arranged and honored our father in a meaningful way. Every step of the process was handled with dignity, and it gave us peace of mind knowing we were in good hands. The last thing you want during a loved one's funeral service is to worry about the details, and we had none of that. Thank you to the entire team at Cappetta's West Suburban Funeral Home -- your compassion made all the difference.

Capetta's West Suburban Funeral home was recommended to me for my mothers services. Anthony made…read moresure to take his time and explain every aspect of his services. Every question was answered in full detail. They have a variety of urns, flowers, and prayer cards you can choose from and helps you to choose the appropriate products that align with your religious views. The value in price actually beat out every funeral home we looked at. I didn't work for 4 years caring for my mother so cost was a big factor and Capetta's prices are unbeatable. Nobody looks forward to hard times, but if your looking for a funeral home to help you through. Capetta's is the best! Thank you Anthony.

Kaminski Funeral Home provided compassionate, professional service from start to finish. Their team…read morewas attentive, organized, and respectful during a very difficult time, guiding our family through each step with clear communication and genuine care. The facility was clean, comfortable, and thoughtfully arranged; details were handled with sensitivity and precision. The funeral and memorial service ran smoothly, honoring our loved one beautifully and giving us space to grieve and remember. I highly recommend Kaminski Funeral Home to anyone seeking dignified, empathetic funeral services.

Great Funeral Home that I recently visited. Last time I was here it was over 10 years ago. The…read moreservice provided here for a friend of mine that recently passed away was above and beyond. Great levels of hospitality and it is a warm, inviting environment. What I do recommend that I think is the major issue here is that if you know that the person has a large family please carpool over here because parking is limited and I had to see people park half a mile away or across the street to make their way into the funeral home.

Our son recently passed away very unexpectedly and Brian and his staff were so caring and helpful…read more They handled everything for us and explained everything we needed to know. We would highly recommend them for your funeral or cremation needs.

My father recently passed away and we reached out to Sullivan Funeral Home for their services. We…read morecouldn't be happier with this decision. Brian and Dawn were helpful beyond words. The kindness, compassion, patience, and guidance that they showed our family during this difficult time has been invaluable. I can personally attest to their professionalism and high quality of care. While we are obviously devastated about the loss of my dad, Sullivan Funeral Home was instrumental in helping us give him a proper send off. Thank you guys!

I contacted Clarendon Hills Cemetery a few weeks in advance of my recent visit (I live in another…read morestate) to plan ahead and get some ideas of what I would like (my parents and other relatives rest there). Carey Richardson was really helpful, communicating well via both phone (promptly calling me back) and by email (sending me services, prices, maps of the cemetery with the locations of various options). Then, when we met, she was well prepared and efficient. We finished all the paperwork in under an hour, including looking together at the site. I was thrilled (and could hop in my car and head out). Later, when I arrived home, she emailed a scanned version of the documents at my request. Many thanks to Carey and Clarendon Hills Cemetery!

We met with Damien Lyle's for pre planning arrangements and I appreciate his assistance throughout…read morethis process...very professional and helpful staff! Thank you Jeff & Aida

We had lost our Beloved little 8yr Old due to Pyometra & it was advised best by the Vet where we…read morehad taken her on Sunday 4/14/24 emergency services in Grayslake IL being we are from Salem Lakes Wi. for her grave condition she was in to put her down & was suggested if we choose to have her remains cremated that they could arrange thru Hinsdale Animal and Crematory,,,,First off I want to say THANK YOU to all whom handled our beloved lil baby Girl ,I would & I do recommend this service for their professionalism that they had offered & Being very courteous & Very Polite & Compassion in our situation, me & my family is very thankful for all they had done ,Thank you to all & God Bless

Our sweet little 19-year-old Kiva passed away last Saturday and I could not be happier with…read moreHinsdale Animal Cemetery and Crematory. The employees were polite and sympathetic and gave us all the time we needed to say goodbye. I just picked her up to bring her home and our two paw prints are packaged nicely, along with her beautiful little urn and a certificate of cremation. It's clear that her remains were handled with care and respect and for that, I am so very thankful. Losing a cherished pet positively sucks but it's nice to have a place to trust to respectfully take care of them, when the time comes to sadly say goodbye.

I was referred to Glenn (owner of Memories In The Making) as I searched for an expert to restore…read moreour family's memorial. What a lucky connection for me! Glenn was prompt in his responds to my questions as we decided on the best way to restore my great grandparent's monument. I live out of state but he kept me updated with email and photos. I flew back in October to see the monument and was thrilled with the outcome. I had no idea how much care is involved in monument restoration, and I'm very grateful for Glenn's experience and expertise. The before and after photos demonstrate the exceptional quality of Glenn's restoration.

Jim Farkas was so kind. I just lost my husband of 34 years and he was so understanding. He really…read morekept me from losing it. The services offered are reasonably priced. My husband wanted to be cremated and the price of this service was a lot cheaper than I was anticipating. Jim also did not try to up sell. He respected me and made me feel good about my decisions. I left feeling comforted and that I could reach out to them for anything at anytime.

It's a difficult time and Hallowell and James helped us so much and thought of every detail…read more Compassionate staff.

Lazy, incompetent Howard fucked up my mother's funeral. Really bad…read more There was to be a local visitation Tuesday at their funeral parlor and her casket was to be shipped via airplane the next day, Wednesday, to a small town 60 miles north of St. Louis for another visitation Thursday evening and her funeral and burial on Friday. It is less than a one-hour flight from Chicago to St. Louis. On Thursday morning, the local Missouri funeral director drove to St. Louis airport to pick up her casket. When he arrived he was informed that my mother was not there. She was in Atlanta!!! It seems that Howard had decided to save himself some time and mileage and send her out of Midway Airport on Delta instead of O'Hare. Or bother to check an airline schedule. Delta did not have any direct flights to St. Louis, only flights that connected through Atlanta, their hub. Other airlines, like American, had numerous daily direct flights out of O'Hare, like the one I took the next day. Delta came up with some excuse at the airport and the director drove the 60-mile trip back home. He stopped by my cousin's house where I was staying and told us the bad news. He did not call, he told us in person. As a result of the intervention of the funeral director in Missouri, the airline was finally able to get her on a morning flight from Atlanta to St. Louis. My mother finally arrived very late Thursday afternoon, and the director drove back to St. Louis. A 120-mile round trip. She arrived in town ONE hour before the scheduled visitation. That, obviously, did not allow adequate time for preparation. When her casket was opened, he found that Howard had stuffed the large (and expensive) floral arrangement into the casket and it had leaked all its water all over her dress. She was soaking wet! The flowers were crushed and dried out and had to be repaired by the local florist. Even before these events transpired, I found Howard to be cold, distant and impersonal. He took off halfway during my mother's visitation and left some elderly couple there. At the time of her local viewing, I was also dismayed and distressed by what she looked like. Extremely poor cosmetic preparation, I had provided numerous photos but the face looked nothing like her. Just terrible. I also paid extra for a hairdresser and it looked like they did nothing more than comb her hair back, The style looked nothing like the photo. Their casket selection was lousy, ugly and overpriced. Fortunately, a couple months earlier I had found a casket on the internet that I think my mother would have been pleased with. Federal law requires funeral homes to accept caskets from outside sources, whether a different established supplier, one you make yourself or one hand-crafted by monks. This is why it is important to make at least some plans in advance, especially since the casket is one costliest items involved in a traditional funeral service and where the funeral home makes most of its money from outrageous mark-ups. The vault is another. When I returned to pick up some paperwork, I confronted Howard who was totally oblivious to the situation. He had not even bothered to follow-up to see if she had arrived. Had it not been for the diligence, persistence and caring of the destination funeral home, the situation would have been a complete disaster. Mother would have been appalled. If I had to do it all over again, I should have found a lawyer and sued the bastards. What should have been a positive memory of a dignified final service for my mother still lingers as a miserable memory.