I wish this weren't a service I had to review, but here I am. After suddenly losing my beautiful mother, my family was scrambling to figure out how to plan a wake and cremation. My husband started the research for funeral and cremation companies. Despite all the people he called and the quotes he received, Simplicity's responsiveness, thoroughness, and fair pricing beat them all out. I also liked how their website was clear and full of information. And I appreciated how quick Connie was in responding to our questions.
She made herself available one morning so we could meet in person to discuss the service's details. I was impressed by her experience and attention to detail during that appointment. I wanted to feel like everything would be professionally taken care of on the hardest day of my life. Connie made me feel confident about that. She even offered signage for people not to take photos, touch my mom during the wake, and ensure that people wore masks (which was very important to me). I left feeling understood and supported.
Connie made herself available for any questions or concerns leading up to the wake, which was greatly appreciated.
On the day of the wake service, Connie and David were prompt at the church. They took care of the setup and helped guide us with our personal details for the service. Everything that we had chosen during that earlier appointment came precisely as discussed. This company knows what they're doing. In the middle of my intense grief, I felt comforted knowing I could hand such an important event over to them.
They allowed us (the immediate family) plenty of time to say our goodbyes after the service. We never felt rushed. We placed our last goodbye letters in with my mom, roses, and anything else that mattered to us. It was the hardest goodbye, but I'm thankful that they never rushed it and respected our experience.
Several days after the service, the ashes were ready. I didn't have the emotional strength to pick them up myself, but my dear husband made the short drive to get them for us. Their setup and the respect they showed my mom's ashes when my husband arrived were so thoughtful. Connie and David went above and beyond for our grieving family. They did some extra things for us that blew us away and just brought light into our very dark season.
Connie, David, Simplicity family, thank you for your kindness, thoughtfulness, and respect during this time. We hold the canvas and all the details close to our hearts. My beautiful mom deserved the very best, and I'm glad she got that with the help of your company. read more