Got me on the road in no time. Very nice staff even allowed my dog in who greeted everyone and…read morestaff moved quickly with all their customers.

The best prices , quick installs if you schedule ahead otherwise depends on how busy they are.read more

Great customer service. I'm very thankful for the employees that assist with putting air my tires…read more Always positive, patient and supportive. They always give me feedback and options to repair existing tires or buy matching prices with another company

I wanted to share and comment on how amazing the customer service was when I went in today. Matt…read moreand Collin went up and above to help me out. If these are examples of the courteous service provided by everyone there - hands down the BEST place to go for help. They repaired my tire quickly and I can't say enough about how they helped me today!!! 5 stars for sure.

Luke Petit is the finest of the old school mechanics. He has the kind of expert eye that you will…read morenever find at a dealership mechanic. I don't know much about cars at all, so it would be very easy for an evil mechanic to pull the wool over my eyes. Thank goodness I found Luke. He's an honest person and a patriot from a military family. I only patronize patriotic, freedom-loving businesses if I can help it these days, so that's why I trust Luke with my precious car.

Having brake problems and Luke knew just what it was. Got me in quick and fixed it quickly as…read moreusual. Family has been going to Petit Auto for years. You know you're in good hands there. Thanks Luke!

Justin was awesome! Very honest service, good pricing too, and amazing customer service! I went in…read morefor an oil change and found this location from good reviews and im happy i chose tuffy tires! I will be using tuffy tires for any future services! Thank you guys for all the hard work!

Calvin is the person you want taking care of your vehicle because he will also take care of you. I…read moreoverheard him patiently coaching an employee on how to correctly create a complete record of my car's inspection, making sure it was right before bringing it out to me - i was impressed with how he manages his people. He walked me through the issues, pointed out what's working right, and presented a clear repair plan. He completed everything within the predicted timeframe and completed the process with genuine warmth. I trust him completely and deeply appreciate Tuffy's service!

Had a flat tire on the way from the vet. They accommodated me and my pet very well! There was a…read moreminor communication issue, but they made it more than right! Would definitely come again.

They seem to be a quality auto repair shop. I take my cars here for oil changes and tire rotations…read more They have decent deals through the mail or Groupon. They are not known for their speed. If you are sitting a waiting for the oil change and tire rotation, it can take them an hour or longer to do even with an appointment scheduled. Fortunately Dunkin' Donuts is just a couple doors down. I am disappointed that they did not check and add air to my tires when they rotated them. They have added before but did not do it on this most recent time there.

Very professional and up front about everything. I took my BMW last week for couple of issues. They…read morechecked my car and provided me itemize details and price of the repair. I was really really surprised that they didn't charge for checking my car. There information made me make a decision whether I buy a new car or do the repairs. I have decided to take my car for repair next week now. This is my third time taking my BMW to them. Previously I use to take to BMW dealership but BMW dealership charges a lot compare to them. Very professional, detail oriented and one great quality they have is great listeners .

Prompt response. Phone consultation was very extensive and I didn't feel rushed. Jeff was very…read morethorough and explained everything in terms I could understand. I highly suggest calling to discuss your particular situation with them.

I just picked up my car from Bartel's. Was pleasantly surprised by the professionalism of the…read morestaff, the quickness of the service, and the fair pricing. I own 5 vehicles and they have earned my business going forward.

Unfortunately I am no longer a member of Bartels. Me and my wife actually stopped going there…read moremonths ago. The first review that I made was really good and I like their service but after that service i had another car issue that popped up a month or two later and they would check out my car again. It got to the point where they were unable to fix my car but it kept trying to charge me for stuff that wasn't guaranteeing it to be fixed. This place was taken advantage of my kindness and they were having my car for a couple weeks but not doing anything with it. They charged me almost $900 just to change a spark plug. That makes no sense at all and it took a few hours just to do it. When I got my car back one time I found a cigarette butt too in the air filter. The fees that they have here are just ridiculous. I eventually just said that I just had enough my car because it's beyond repair and it was probably more cheaper in the long run to buy a new car than to keep giving Bartels my money for something that will never be fixed. My heart is broken because I really enjoyed coming here and I brought a few people over to give them a try. I will look elsewhere still for the time being for a new repair person for when my current car wants to throw in a towel.

My go to place for routine maintenance. I had my oil changed recently, and I feel very…read morecomfortable with the service provided and the techs providing the service.

The Mikes More Miles in Montgomery has always been so helpful and kind to my family and I. They are…read moreconsiderate of your time and trusted with all of our vehicles. They make vehicle troubles seem less stressful. Wonderful staff!

They sell new tires also. Great people took care of my tires (4) fit less than 700 and they were…read morebrand new. Great people. They also used tires and repairs tires if possible.

My friend who lives in town recommend this shop to me after my AC pooped out in my car…read more They do walk ins only which is perfect. They took care of my Freon problems and within an hour. I had a air-conditioned car again reasonably Christ and if I'm ever in Aurora and need car trouble fix I'll be back here completely would recommend.

I keep coming back to this location even though it's farther from my home than others. Joe is so…read morehelpful and kind. I never, ever feel pressured to get extra work done.

I was 90 miles from home, near starved rock , on a Sunday when i got a flat. Everything is closed…read moreon sundays near starved rock and most places there may not be equipped to deal with a tesla. It was going to cost me over $700 for a tow back to my area. I had the tire slime that is supposed to coat the inside of your tire so you can drive together to a place. But didn't seem to work, i still had a slow leak. So in trying to find a place open on Sunday that could handle Tesla, i found this Firestone in Aurora. I spoke with Bryan on phone and he confirmed they could do it, but they may not have the right tire in stock. Fortunately i had an extra tire with me, and learned the hard way, the night before, a tow truck can't just put a new tire on a rim, it has to be done at a shop. So i drive to Firestone, refilling my tire with air until i got there. Fortunately, that worked. Brian couldn't have been nicer . The shops pretty busy and he tries hard to accommodate everyone. They put on the new tire and i was on my way. I was so relieved and so grateful for Brian's care. I highly recommend this Firestone. I can tell they care bout their clientele. Also their bathroom is really clean. Thanks, Bryan! I was so stressed out and the sense of relief that i could then get home safely was such a relief.