the owner david kim is very very rude. my garments were still wrinkled with lint on each piece. I…read moredid not receive the service I paid for. david kim was being very aggressive and I will be contacted my lawyer, since he could not provide a refund as requested.

Best Dry Cleaners near Lake Highlands!!! The always do a great job, affordable, and fast!! Could…read morenot recommend them any higher.

First time client. Got the run around about coupons and yelp discounts and 2 different per pound…read morepricing. I felt like I was at a carnival. I bought a $15 coupon for $25 worth of service. Bill was $59 for 32 pounds of laundry that wasn't weighed will I was there. Said I review 10% off when first time should have been 15%. Tried to run my cc for full amount $59 stating I would get credit after it was run?! Pulled my card back asked to have it corrected. Ended up paying $43 Won't be back. What a scam!!

The girls here damaged my $600 mattress had after giving them specific instructions not to put heat…read moreon it. I saw them write it on the ticket for my items at drop off. I was supposed to be called to pick up the following Monday however nobody from the company reached out to me. Because of this I decided to go up to the location myself to which they acted surprised that the manager and owner had not contacted me because they damaged my belongings despite the specific instructions given. For weeks I tried to get in contact with the owner John, even though that's his job to get in contact with me, and once I finally got a hold of him he promised that there would be a submission to insurance for my items and I would be reimbursed. This started back in September, it's December 14 the owner has been dodging my calls, the girls at the store have not passed on my information for anything to be taken care of and I now have to move forward with legal action. CROOKED BUSINESS, CROOKED OWNER DO NOT USE THIS BUSINESS!!!!!!!!

They are great efficient dry cleaning.Everything is ready next day after5pm without fail. They also…read morehave drive up door if you don't want to get out or have kids.

Pretty good visit. The staff seemed attentive, the place was well kept, and everything moved along…read morewithout much waiting. A simple but positive experience.

very good dry cleaner. always on time and does a good job. the owner is very nice tooread more

I have been using Preston Royal Dry Cleaners since 2004 when I moved back to Dallas. I have always…read morebeen satisfied with their service until recently. They have now broken or pulled off several buttons on my Brooks Bros. shirts that I received as Christmas presents in 2022. These shirts have only been worn once and now they're in disrepair. Despite promises to "fix it" or for the manager "John" to call me about it, nothing has happened. I am extremely dissatisfied and will now be taking my business elsewhere. DO NOT DO BUSINESS WITH THESE FOLKS! They'll ruin your clothes! See accompanying photos!

I have been getting my clothes dry cleaned by Jeff for years and the quality is always top notch…read more Great customer service and always ready on time. I would absolutely recommend S&L.

Terrible! I honestly don't dry clean that much anymore but I've used this place a couple of times…read more This past time, they tried to ripped me off and charge me again after I spent over $100 in dry cleaning. On top of this, I got home and my linen pottery barn curtains were ripped and they didn't even tell me about it. I would NOT recommend leaving your stuff with them unless you want to be ripped off and your stuff ruined.

Good price. Kind friendly service. Quick dry cleaning. I'll definitely use them again.read more

In March of 2022, I had to Leave Dallas in a hurry due to my Mom's stroke…read more Well, I forgot I had put a couple of items in the Dry Cleaners. I hadn't been back since. I figured the items were long gone... I made a trip back to Texas to take care of some business I thought I would take a chance and see if Frank @ Sterling Cleaners would still have my items.... Guess what? He did... I almost cried. Best Cleaners around. Frank, you definitely made my day!

I was just charged $127 for two items: a short jacket and a…read moreplain white shirt (nothing special). And you're not told till u go pick it up. Seems to be a consistent theme in all negative reviews here so PLEASE know what you're getting yourself into beforehand.

Genuinely the best dry cleaners in town. I always feel confident referring my clients and their…read moreexpensive luxury garments to Swiss because I know they always do an incredible job and they treat the garments very well. I know from experience how hard it is to find a good cleaners to trust with your expensive pieces and I'm happy that we have a great company like this in Dallas. I also love the family that own this place!

Never had to write a review, especially a bad one before, but I DO NOT recommend this place! $20…read morefor losing my dress strap, leaving dents all over the material, and an iron board print is insanity. I had to go back to the store 4 separate times because they couldn't fix all my issues, that THEY caused, in one visit. Maybe it's my fault for not checking the review because how can you mess up dry cleaning SO BADLY, SO PLEASE DON'T TRUST THEM with your belongings!! My dress was only worn ONCE for a wedding reception and costed me $170 and I can no longer wear it to future formal events. They were able to find my missing strap but when confronted about the dents that they caused, the material of the dress was to blame? The dress might as well had stayed dirty than tampered with by them!!

I went to millennium cleaners by target. I asked the employee/owner " this is a western shirt, will…read moreyou please please please use extra extra heavy starch" I even provided him with an example of how cowboys starch and crease their jeans and shirts. The best reference you can give someone is that it will literally stand up in a corner on its own. I paid and he said it will be ready by 5:00 the next day. I arrived at 5:45 the next day to pick up my work shirt. The shirt was still wet like it was pulled from the washer. There was not an ounce of starch and there were absolutely no creases. I literally went to work with a wrinkled, soaking wet, shirt with out any creases. Lesson learned I will ABSOLUTELY NEVER DO BUISNESS WITH THEM AGAIN.