After a year of my husband being a patient I decided to switch my dentist to this one due to all…read morehis praises about Dr Toma. And I'm so glad I did. The office staff is professional and attentive. The assistants and actually everyone was great. Dr Toma is quick, but thorough. Love that they don't waste time! Also friendly and makes you feel like family.

They did a bad job, and when I went back they told me it wasn't their fault and recommended a…read moredifferent treatment.

I'm really grateful to Dr. Quan Liu, DDS, DMD for taking care of my tooth. I was quite nervous…read morebefore the treatment, but Dr. Liu was very patient and took the time to explain everything clearly. He walked me through the procedure step by step and often checked in to make sure I was doing okay, which made me feel much more relaxed. What impressed me most was how calm, careful, and responsible he was during the whole process. You can tell he truly cares about his patients and wants to do the best possible job. The staff in the office were also very friendly and helpful, and they explained the aftercare instructions clearly. Overall, it was a very positive experience, and I would definitely recommend Dr. Liu to anyone looking for a skilled and caring dentist.

I am writing this review to share my worst experience ever with others that have had similar or…read moredifferent bad experiences with this Dental office. To all new patients that are looking to choose Otay Lakes Dental Group for Dental Care. This bad review is regarding Dr. Quan Alex Lui. I have been a patient at this office for more than 10+ years. During that time, I had no ongoing conflicts, no unresolved issues, and i was never informed that I was considered a problematic patient. On June 17, 2026 I went to the office for a scheduled dental cleaning appointment. I checked in at the front desk and was treated respectfully and professionally. I was then taken in to take x-rays and moved to another area where a dental assistant polished my teeth. After that , I was asked to wait for Dr. Lui to complete my teeth cleaning. I waited for approximately one hour without complaining. After that wait, Dr. Lui approached me abruptly, rudely, and disrespectfully and told me that he refused to provide treatment , that I was a bad patient, and that he did not want to see me ever again. He said this was because of my past complaints about the quality of teeth cleaning not meeting my expectations. I calmly explained that this involved a single incident approximately 3 years ago, when I believed a prior cleaning had not been performed properly. At that time, I had requested that my teeth be cleaned again because they still felt dirty afterward, The office honored my request, the matter was resolved, and I was really satisfied. In fact, Dr. Lui personally re-cleaned my teeth at that time. After that incident , I returned for additional visits and specifically requested that Dr. Lui perform future teeth cleanings. I was never informed that there were concerns about my behavior, character, or patient status. This incident was especially upsetting because my 8 year old granddaughter witnessed the interaction. She became frightened, distressed and concerned by the way I was spoken to and asked why I was being treated so rudely and aggressively. My granddaughter texted her father to informed him that Grandma was just kicked out of a dental office, my son Jorge Martinez my granddaughters father became very concern by text sent to him. Mr. Martinez called me on my cell phone in the middle of my conversation with Dr. I expressed to Dr. Lui how I didn't appreciate in the way he was handling unresolved issue based on a past incident, and the way I was being spoken to in a very disrespectful and humiliating way. I felt like I waisted my time and I couldn't believe he was refusing services to finish my teeth cleaning in the middle of treatment. Dr. Lui didn't care or display any remorse or compassion to listen or understand me to look for better way to resolve the problem or misunderstanding. Dr.Lui walked away, another staff employee had heard the conversation. I explained the truth of what had happened, but instead of trying to resolve the situation. I was told that Dr. Lui was the boss and that what he said was final. Mrs. Gretchen then asked me to please leave, escorted me out, and told me that the office no longer accepted my PPO insurance. Afterwards I checked the office website and it clearly stated that my PPO was accepted. This left a concerned that I was being treated unfairly and possibly given inaccurate information while being removed from this office.

The best dentistry I've ever been to! My crown broke the…read moreday before thanksgiving. I was super stressed about not having a crown for thanksgiving and the holidays. And dr Elias knew it. Him and his assistant stayed till 7:30 pm to ensure I had a crown that day. He had a bunch of other work and STILL made time to take care of me. They didn't need to stay for me, and I wouldn't have expected it less than 5 hours before thanksgiving. They always have a positive attitude even with my teeth (that aren't good) . You need to go to this dentist! They genuinely care about you!

I had a really great experience at this dental clinic. I had to get two molars extracted, which can…read morebe such an emotionally draining and tough procedure. However, they made the entire process as comfortable and positive as it could possibly be. The surgeon and his assistant were amazing, they really helped ease my nerves throughout the procedure and even gave me the option to take little breaks if needed. I usually don't enjoy going to the dentist or dealing with dental surgeons, but they are honestly tough to dislike. One thing that really stood out to me is how much they emphasize gum health. It was something I had not experienced at other clinics before. They truly care about long-term dental health, not just the procedure at hand. As far as scheduling and payments for treatments, everything was smooth and hassle-free. I was able to ask all the necessary questions and address any concerns, and they very kindly took the time to answer and explain everything clearly. Overall, I'm so grateful for how they handled such a tough visit. The front desk staff is also incredibly kind and welcoming. Highly recommend this clinic!

Dr. Hayatt and his staff are very friendly, caring and supportive. I am in the process of getting…read moreimplants and other dental work and he has been a great dentist to work with. I've always disliked going to the dentist, he and the staff have eased my fears about it. Plus the office is super close to my job so that's a huge blessing!

I'm on Medi-Cal, and I think that plays into my experience. I went in for a routine cleaning. The…read morehygienist started with x-rays, using the huge plastic things that hurt like crazy. Seeing that I was in pain (those things dig into the upper palette), the doctor stepped in and used bite wings, standing directly next to the x-ray machine while he gave orders to the hygienist to operate the x-ray machine. No problem for me, but it seems weird for the doctor to expose himself to x-rays like that on a daily basis. I at least had the lead bib; the doctor had no protection and was standing right next to the x-ray. Onto the cleaning, which didn't amount to much. They didn't clean my teeth. The hygienist polished them, but did nothing about tartar. No scraping, which I'm accustomed to at all my dental visits. The doctor told me that I "didn't have plaque" which seems suspicious to me, as I hadn't seen a dentist in about 8 months at that point. I *always* have tartar that needs to be scraped off, and my understanding is that tartar is what plaque becomes. I do take care of my teeth but tartar has always been a problem for me. The hygienist seemed new to the job and the doctor was extremely dismissive of my medical condition which is why I'm on Medi-Cal. They scheduled me for a full-cost cleaning for 6 months later, which I'm about to cancel because I simply don't trust this place. Again, maybe it's because I'm on Medi-Cal. If you've got money, your experience may be different.

Bonita dental has been my #1 go to dentist provider. My babies feel very comfortable going here and…read morethe staff is amazing. They make you feel at home and always take great care of us. I've recommended so many friends and family. They take all insurance through a PPO network.

Awesome dentist and staff, best dental experience I've had in YEARS. Root canal with zero pain.read more

Town Centre Dental is great. Hoa Audette is an incredible dentist, VERY knowledgeable and caring…read morewith her patients. Their reception and admin staff are polite and professional. The hygienists and techs are also fantastic. I have hated dealing with dentists for decades mostly because the experiences from start to finish is such a hassle, these folks take great care and are so good at what they do. I can't recommend highly enough.

Sadly I have not had the best experience here. Rough cleanings and poor communication overall. I…read morewas told I have 4 cavities and I explained I was surprised and I felt like the dentists gave me attitude and they said, "Well we have been watching it" ok then why did they not let me know this on the previous cleaning? 4 of my teeth are starting to decay and they didn't think to tell me that on the last cleaning? Not to mention I do not think they do proper cleanings. I was told I need a deep cleaning from another office when I just had my cleaning done a few weeks prior from Town Centre. Not very friendly or communicative. Sadly I will not be back.

I can't recommend Bonita Family Dental and Dr. Sandhya Hegde, DDS, BDS enough! From the moment I…read morewalked in, the entire team made me feel welcome and completely at ease. The office is clean, modern, and incredibly well organized. Dr. Hegde is truly exceptional. She takes the time to explain everything clearly, answers all questions with patience, and genuinely cares about her patients' comfort. Her gentle approach and attention to detail make every visit smooth and stress-free. You can tell she's highly knowledgeable and passionate about delivering top-quality dental care. I also want to highlight Stacy, RDA, who is absolutely amazing. She brings a calm, friendly energy to every appointment and goes out of her way to make patients feel comfortable. Her professionalism and skill make the entire experience even better. The whole staff is fantastic--kind, efficient, and always welcoming. If you're in Bonita and looking for a trustworthy, skilled, and caring dental team, Bonita Family Dental with Dr. Sandhya Hegde and Stacy, RDA is hands down the best choice. I'm grateful to have found them!

Bonita Family Dental is amazing! The staff is incredibly friendly and welcoming -- everyone from…read morethe front desk to the dental team made me feel comfortable and well taken care of. The office is spotless and very well maintained, which immediately put me at ease. Everything felt clean, modern, and organized. Best of all, the wait time was minimal. I was seen right on time, which I really appreciate since that's not always the case with dental offices. The whole visit was smooth, efficient, and stress-free. Highly recommend Bonita Family Dental if you're looking for a clean office, kind staff, and appointments that actually run on time!

Most people aren't thrilled about dental visits, but I highly recommend this dental office. Dr…read more Shah is truly dedicated to his patients and provides excellent care! The entire staff is so friendly and helpful, and they made sure I felt completely at ease. I was in a lot of pain from an infection and needed to see someone right away. My husband encouraged me to call, and they were able to squeeze me in even though they were completely booked. Dr. Shah and his team assured me that everything would be okay, and they were spot on. I was so embarrassed about my teeth after years of neglect, but now I'm committed to better dental care and looking forward to my next visit to the dentist.

I'm writing this review on behalf of my wife since she is so happy, after ten years in Imperial…read moreBeach, to have found a dentist and his whole staff that is kind, friendly and very clean. I am happy to be a patient of Dr. Shah as he takes his time and explains everything he does as he recommends what is best for the patient. I am usually very nervous when visiting the dentist but Dr. Shah puts me at ease. His work is very professional and excellent quality. I recommend you visit his office and see for yourself. I know you will be pleased. It's so wonderful to say I now have a dentist I can be happy with!