George, my Doberman, needed a bath and a nail trim, so I booked an appointment with Emma at Petco…read more From the start, Emma was gentle and patient with George. She did a great job, and George came out clean and well-groomed.

I love visiting this location. The staff are really nice. And everything I need is always in stock.read more

Excellent Store. The staff are incredibly friendly and knowledgeable. I highly recommend buying all…read moreyour reptiles and reptile supplies from here! They always have some kind of deal going on. I recently got a free snake with the purchase of a tank. They also sell frozen and Live Feeders at prices that beat any Corporate Chain such as Petsmart or Petco.

From the owner: We have High Quality exotic animals at competitive prices. Our store offers a very clean…read moreenvironment that you cannot usually find in pet store. We provide all of the supplies necessary to give proper care to your new animal companion.

We've been customers of The Good Dog Shoppe for over 16 years, and it's one of those places that…read morejust feels like home every time you walk in. They've always taken such great care of us and our pups, and you can tell how much they genuinely love what they do. And their new spot at 3940 Cherokee Street (right next to Johnny's Pizza), it's amazing!

They fuss over my dogs, especially when I bring in a new foster dog. My pups always leave feeling…read moreloved. They carry high quality foods and when I had a pup with food sensitivities they went out of their way to help make sure he had variety. Friendly and very knowledgeable

I love this location! I've always experienced friendly customer service here and love using their…read moredrive-up order pick-up. They offer grooming and veterinary services. I have used the grooming services a few times for my doodle and it's fairly priced. You can conveniently book a service through their app. It's located in a very large plaza with plenty of parking. The store has always been clean and well stocked, easy to navigate.

Solid PetSmart…read more Most are clean, well stocked, and staff pretty knowledgeable people. Needed a doggie stroller for my senior pup. Managed to go for two laps without seeing the right section. Cashier pointed me in the right direction after I asked. Mr. Deeds was impressed with the fish tanks but completely ignored the cats up for adoption. Overall a good visit. Just nothing setting this location apart from any other location.

UPDATE: Man, I must have gotten under this guy's skin where he comes around once a year to bother…read moreme. First, private messaging me last year, insulting me after I block him a year later responds to the review directly. Either that or he's just bored. So I'll just respond the way I did to the message last year before I blocked him. (Though it is funny the person that message me has the same name as the owner here but the message claimed they were a friend, not the owner... hmmm) Thank you for showing you don't care for the animals since ferrets, chinchillas and rats, ECT shouldn't be in temperatures that high. Maybe you could learn something. Still doesn't explain all the other horrible conditions, from the poop caked cages to the dust everywhere. Having prey and predators next to each other. My baby ferrets wouldn't have stood a chance against your macaws that can just pop heads of rats. This message, after 7 years, only proves how trashy that establishment is and how uncaring they truly are. Another time I was in your store, you had a hamster that had just given birth, eating her babies. Yet the employees claimed all the hamsters in that cage were female, they weren't there was a clear male in there. The male also went over and started eating the babies. If you were truly doing things the right way, you wouldn't have so many animal rescues, including reptile and ferret ones, even vets trying to buy you out. Telling you how to improve your establishment. You wouldn't make all your wrongdoings disappear when you're inspected. "Best in the business" my ass. That's why everyone I know in the area hates your establishment and wishes you would go under. You're doing no better than petsmart and petco! Actually worse! If you want to actually engage in a conversation and teach people things maybe don't insult people also if you want people to flop to your side you lose credibility. So, go properly educate yourself before you go around trying to act big. Just because you have been in the business for as long as you have doesn't mean you're doing it correct. Actually reach out to experts. I've lived in Woodstock for years and always saw this place and finally decided to check it out. I wish I hadn't... First off the store is so blazing hot it's amazing that any of the animals are even comfortable, I was sweating just being in there. I had my ferrets with me hiding in my messenger bag where they would normally stay but was greeted with "your ferrets will kill my birds." I really wasn't allowed to counter because she kept saying they would kill them. My ferrets have never hunted a day in their lives and most of those birds were twice their size. I wished I had left at that point, but decided to keep going. Dust was every where. Finally make it to the small animals and it seems the rats and hamsters have lost their minds wanting out and pawing and their containers. Bunnies and chinchillas kept in cages far too small. Then I saw it... a small little travel bunny cage with a hammock in it. I began to panic "please don't tell me that's what they keep the ferrets in..." I kept telling myself. My guess it was but they had just sold the last ferret. If I had seen any I probably would have adopted them right away. All of those animals deserve much larger proper housing not just the ferrets. Them having the animals on display like this just makes people think it's okay for their animal that needs room to play and run around can live in a cage like that. They can't and it breaks my heart! More so they have an employee that owns 4 ferrets I truly hope she is teaching a raw diet and a much large cage. I won't assume if she is or isn't but she was super nice. The lady behind the counter was nicer with the second interaction also when I could talk about my fuzzies. Just because of the conditions the small animals were in I can't give this place any higher it breaks my heart to see them like this. Petco and Petland have larger enclosures and that says something even if those aren't big enough.

If your looking for friendly hand feed birds it's a great place to go. Also they sell live feeder…read morerats witch are getting hard to find these days.

Janna was super patient and helpful. we enjoyed petting and learning about the pets.read more

I wish there were an option to give less than one star…read more I left this establishment disgusted and deeply disappointed. It was immediately apparent that the staff at this location seemed far more concerned with making money than with the well-being of the animals or the families who come in looking for a pet. From what I was told by this attitude appears to start with the owner, Steve Gregory. I was shocked to learn that a deceased animal had allegedly been placed in an employee food refrigerator in what employees described as an attempt to conceal issues within the store. If true, that alone should alarm anyone considering doing business here. The employee turnover rate appears extremely high, and several people indicated it was due to concerns about an unsafe and unhealthy work environment. What concerned my family most, however, was what we discovered while considering purchasing a dog. After researching the dog's pedigree, we found evidence suggesting the dog was inbred. Further investigation led us to discover several other dogs with similar issues, as well as concerns about animals allegedly originating from puppy mill operations. The conditions of some of the animals in the back area were heartbreaking. Several dogs appeared to be sitting in their own waste, with feces visibly caked on them. It was incredibly upsetting to witness. We wanted to believe the negative stories we had heard about Petland were exaggerated, but what we saw firsthand only reinforced those concerns. Even the employee assisting us--Jenna, if I remember correctly--indicated that many of the concerns we had heard about the store and its management were accurate. My family ultimately walked away saddened for the animals and disappointed by the overall experience. I strongly encourage anyone considering purchasing a pet here to do extensive research beforehand. In my opinion, this is not a business that deserves your time, trust, or money.

Nice store with friendly staff. The dog washing stations are great. They also have a good selection…read moreof food, toys and grooming supplies.

We spent 300 dollars here buying a fish tank and fish and 5 fish we bought from here for sick and…read moredied in less then a month. Disappointing.