Brooke and Kelly are so helpful and always pleasant. I am always greeted with a friendly hello…read more I have two rescue dogs. One is an older dog and the other is a very active 1 year old. Their needs are different. This boutique is STOCK with everything for your dogs or cats! They enjoy sharing information about products and answer all my questions. You can tell they love animals and make every effort to make sure you have the things you need to love and care for your pets too!

After shopping here for over 15 years I never ever expected to leave a bad review but the way the…read morestaff acts is just not okay at all. Some are wonderful and so helpful but today Keisha and another woman (curly red hair) who rarely speaks was just straight up rude. My husband and I and our two young boys frequent here often- especially when our boy Abe was really sick with cancer. I noticed a few times they would have attitudes but just tried to ignore it. Today we were excited to bring our sweet rescued 5 month old boy that we've only had a week. He had two accidents and they acted extremely annoyed and said nothing just handed my husband over the paper towels and spray. They also were not helpful with helping to find a good food and were just wanting to get out of there. (We got there an hour before they closed) I guess people just think they can behave however and nothing ever be said but that's not how a business operates. We will return to the Barrett one as they are always kind, empathetic and welcoming.

Went in for a refund with no receipt and they gave me back my money! Staff were also very kind and…read morehelpful in finding a correct match for what I needed.

Love this store! Clean, great selection friendly staff! Justin is always quick to share any new…read moretreats !!

We found Bridgemill through our vet, Harmony Animal Hospital, a few years ago. Initially we were…read morehappy with the cut on our golden retriever and went back several times. However probably in the last 12-14 months they can't seem to keep groomers. What this has meant is appointments are hard to get, sometimes the earliest being 3-4 months out. We have been requesting the same style cut on our golden the last 5-6 times but recently the quality in cut has decreased and our most recent visit they barely did a cut at all yet still charged us over $100 and kept him for 4 hours. It was not the cut we requested and instead of being apologetic, they more or less shrugged and said the groomer was new and would do better next time. The only concession we got was they would move his cut up and would get him in earlier to cut his hair correctly. That was back in April/May. Our appointment was set for early July but we couldn't remember the exact date so my wife called and was shockingly told that our appointment didn't exist anymore because another groomer quit. There was no attempt by Bridgemill to notify us of this change. The customer experience has been nothing but poor since 2023 and we will be taking our business elsewhere to find more consistent grooming. I don't know what's going on with this place that all their groomers keep quitting but it has ended up meaning a serious decline in service and consistency yet their prices keep rising or staying the same.

New to the area, I posted a question on Facebook, asking for recommendations on where to have my…read moreScottish Terrier groomed. Several people kindly recommended Bridgemill Pets, in particular a lady named Julie. I called to make an appointment and Julie answered, remembered my name! With what my puppy and I call going to the "beauty shop," Bridgemill Pet's "beauty shop" did a wonderful job and once again my 11+ year old Scotty "Daisy" looked marvelous! (She's beautiful anyway and her daddy tells her that all the time). So I highly recommend Bridgemill Pets and they're more than just a grooming shop, they are well stocked with high quality pet food and supplies. Not to knock Pet Smart or other such retailers, here you have caring people ant the atmosphere is very friendly.

EarthWise is a great company They have such a great selection of Healthy dog food They're very…read moreknowledgeable about helping you with your dog or cat. They have a great grooming service as well.. EarthWise has everything you need for your pet's health their freezer section for dogs is incredible what ever the issue they have you covered..

So, I tried to shop at Earthwise again, and I was equally as let down this time as well…read more Unfortunately, the two ladies behind the counter didn't greet us upon arrival, nor at the counter at checkout. In addition, they never asked if we found everything we needed. To The Owners: Retail 101.......

Grooming review: The…read moregood: easy to book online. The website is one of the most user friendly options I have seen. Easy to login, set up an account and book an appointment. Online check in was a breeze and drop off went as planned with no unexpected extra charges. The not so great: received a call that they couldn't give my pup a hair cut because he was too excited. I have no issue with that, just found it odd as you would think they would be able to handle excited pups. The reason I am listing it when husband dropped off pup he was told a cut would be unlikely and given a reason that if they cut it, the hair would grown in different. Again, no biggie but seemed odd. One other small thing was typically when you get a grooming they come home in a cute bandana or something. Nope. He came home with nothing. Felt like a expensive puppy bath and nail cut with no frills. I will try give it another try just for the ease of booking. Maybe it was a one off? If so, I will update my review.

DO NOT GET YOUR DOG GROOMED HERE! As everyone else says, they do not know how to trim & groom based…read moreon dog breeds. They shaved my golden doodle down & he looks totally unrecognizable. Seriously not even convinced they gave him a bath. They are rude & everyone acts like they hate their jobs. Then they charge you over $100. We will never be back.

I read some of the other reviews and my rating is based on the experience I had when I went into…read morethe store and I only ventured to the side of dog items, toys, treats etc. I was very curious about the store and had passed it multiple times so I finally decided to check it out. As soon as I walked in, I was greeted by the employees. It was nice and they told me to let them know if I had any questions. One of the employees, a gentleman with red hair was very nice and helpful when I had a question. The overall service was great from my experience. I also thought their prices were good. I loved the variety of items they had. We usually have to buy our dog items from at least 3 different stores but with this business, I can get most of them items I want and more from one place. That's extremely convienent for me. I also found out that they have other locations. They had the cutest little bakery section with little cupcakes, creme brulee dessert, cookies etc. for a fairly low price each. You pick what you want and put them in a little goodie bag. They also had buy one get one free on the halloween treats which was really cool. I'd definitely go again just from that one experience.

Always great customer service and our go to place for pet essentials. Convenient location as well…read moresince it's right next to Publix and some restaurants!

Appreciate the range of natural food products and treats (like Whimzees). It's nice to shop at a…read morestore where the staff are helpful and they don't sell live animals.

They have a new dog trainer, his name is Bill Dunbar. He is the real deal Dog Whisperer. I am…read morealways amazed with how well my dog behaves and how much I learn in each class. I have a young 90 pound goldendoodle and he can be hard to handle. I didn't realize how smart and how well behaved he can be until I started taking him to class with Bill Dunbar. You will be amazed. Do not hesitate to sign up for a class. This guy should be on TV. The best part about it is that I love my dog even more; it is a great bonding experience.

This is a brand new location right up the road from me! The store is bright and new and the…read moreemployees smile from ear to ear! They are super friendly and willing to help! They offer other services as far as I can tell because they have an ear which looks like it's used for grooming. I visited looking for bird supplies, while they are limited as to what they had, I did get everything I needed for our new family member. It's located in a shopping center that seems to be on the up and up! It now houses Sprouts as well as Zoe's Kitchen! So glad to see this once dead center back! Plenty of parking for sure. The prices are a bit high, but due to it being so close I'll be back!

I placed an online order for $135 the morning of 3/29/25. When I went to pick up my order I was…read moretold they had no record of the order. I show them my order confirmation which includes the store location #411 Towne Lake Parkway. Despite that, the employees try and tell me I must have ordered from a a different store. They then proceed to call other stores who tell them no, they do not have my order. They then call "Rick" who I can only assume is some kind of manager. . He says sorry nothing he can do and tells them to call customer service. However its after hours for customer service so they call Rick again and he says they will just have to leave a message for customer services and that there is nothing they can do. They never took my name or number. They never offered to help me duplicate my order or offer the 10% off for online purchases which is what drove me to place the order in the first place. Essentially they did nothing. I wasted 20 minutes of my time, never received the order I paid for ( charge shows on my credit card) and had to go to another pet store that was out of my way. Now I realize why I stopped shopping at Pet Supermarket. I knew items were regularly out of stock but the customer service is horrible. And now I will also have to dispute the charge with my credit card.

I have been to this store (and where they moved to in Alpharetta) several times since getting my…read morepuppy two months ago. Every time there have been multiple employees ready and willing to answer my (potentially stupid) questions with knowledgeable, nonjudgmental responses. They have a great supply of holistic, natural foods and raw goat's milk. I absolutely love this store! Bonus- they know my fur baby by name and Wrigley gets excited when he sees them.

top dog is always an amazing place! it's enjoyable and they always treat the dogs very well! they…read morehave have events for the costumers like an Easter egg hut today! it's always the best place to get dog supply

Great service Personable staff…read moreNice petite selections Reasonable prices No interest on credit card

What a surprise! I…read moredecided to just cruise around a Von Maur to see a beautiful building with Uber class clothing & things (but clearly not in a price range I consider "responsible.") Boy, was I wrong! Their quality was at least as high as I expected... Top notch, even Uber Class! But, to my great surprise, the prices were competitive with discount houses!!! I should have been shopping here for years! The quality was so spectacular, and sale prices lower than the cheapest discount stores, that I could not resist buying my wife (not with me) a Spectacular sequined jacket and pants outfit for almost giveaway prices (on sale)! If I told you the jacket cost $16 on discount, would you believe me? Well, check me out. They have massive discounts of top quality clothing at set times each week. I just, by chance, got lucky it was one of those days... Oh, and the store interior was as beautiful as the outside. Simply Uber Class! At hard to believe DISCOUNTS! Enjoy!