Hands down Magen is the sweetest most helpful sales person ...she knows all the products well & is…read morealways very helpful BUT what strikes me the most is SHE REMEMBERS WHO YOU ARE & MOST LIKELY YOUR NEEDS without even telling her ..She's so pleasant & easy to deal with.....she's a true asset to the pet supermarket ....she's why I keep coming back ...

Staff was rude and was giving me a rough time about wanting to do two seperate transaction. she…read morewould constantly turn around and give her coworker faces about us. She was very rude and had a smart ass attitude. Im looking at my reciept and her name was tammy. if i go back i definitely would not want her help again!!!

We finally got helped with our Luna with her nails and paws by Aaron-was so nice and helpful. Keep…read moreup your good work Aaron!

I am extremely disappointed with the grooming experience my dog had with Sydney at Petco…read more My dog was injured during her grooming appointment and sustained a cut serious enough that she had to be taken to a veterinarian and receive stitches. Thankfully, she is okay now, and I do appreciate that Petco covered the veterinary expenses. What is most concerning to me, however, is the explanation I was given about how this happened. I was told that my dog was moving on the grooming table, allegedly tried to bite the groomer, and that Sydney flinched, resulting in my dog being cut. That explanation does not align with my experience with my dog whatsoever. She has been groomed by different people before and is accustomed to being handled and groomed. She does not bite, and I have never experienced behavior from her that would make me expect something like this. I contacted the store because I wanted to understand exactly what happened. I wasn't looking for an argument--I simply wanted a clear and honest explanation of how my dog ended up needing stitches while in their care. Unfortunately, I never received the promised callback. The fact that my dog was injured badly enough to require stitches is concerning on its own. The lack of a satisfactory explanation and the failure to follow up afterward makes the experience even more troubling. I am grateful that my dog is okay and that the veterinary bill was covered, but that does not erase what happened or the lack of communication afterward. I would strongly encourage anyone considering grooming here to think carefully about whether they are comfortable leaving their pet in this groomer's care.

I have been buying our dog's food here for close to a decade now. It's always great chatting with…read morethe owner, although I can never remember her name, every month or so when I drop in for a huge bag of Victor dog food. I love supporting this locally owned business and appreciate their customer loyalty punch cards. During my most recent visit I let my daughter pick out a Happy Birthday treat and a new collar for Brewer, since it was his birthday! I decided to buy an extra bag of dog food since we had a full loyalty punch card to redeem for a percentage off the purchase. The gal working, not the owner but has been here for years, informed me there was minimal available due to a recent recall on the brand. I was impressed and grateful. I had not heard of the recall and appreciate them being in the know for me. Our vet recently recommended to make the switch to a senior food, and the senior Victor was available. Brewer loved his birthday treat and new collar, and is still loving the new senior food.

We discovered this place while waiting for our table at a restaurant to be ready. It was an…read moreextremely quick but pleasant visit. It's a cute little shop with great service that has your basic dog/cat needs. They may have other items but I'm not sure since I was only in there under 10 minutes. We ended up getting a variety of treats for our dog. I noticed that they offer grooming so I inquired about it at check out. They said my toy poodle would be about $75 but can vary on the type of cut.

We have taken our 15 year Springer to Woof Gang twice, after our previous groomer moved…read more She is very nervous about grooming (and vets) but they were very patient with her. She has had two different groomers and both did an excellent job. Her coat was very well done, even her spaniel ears looked good. They also did a Nail trim.

We decided to try Wolfgang for grooming because it was closer to home. We have been very pleased…read more When I call for an appointment, they are able to get me set up usually within a week. I love that they assign my girl to the same groomer each time. My dog goes to her readily each time. The groomer always comes out to talk with me before the session to make sure we both agree and understand what is to be done. My doggie always looks (and feels) so good after her grooming! The place is always bright and clean, and the employees seem genuinely happy to work there. I do wish you could make an appointment online without having to put down a deposit for the slot, but I just call instead and it all works out well. I definitely recommend Wolfgang grooming!

We spent 300 dollars here buying a fish tank and fish and 5 fish we bought from here for sick and…read moredied in less then a month. Disappointing.

Nice store with friendly staff. The dog washing stations are great. They also have a good selection…read moreof food, toys and grooming supplies.

Adopted Serrano today. Super chill cat. The process was awesome! Staff was great and nice.read more

I've taken my dog here Lily for the last nine years. This is the second time I've had an issue at…read morethe Kennesaw location 282. That's the store of Cobb Place. I wish there was a way to leave a zero, a German Shepherd four months ago was brought to you guys. I was called about an hour later to come get her because you didn't have anybody to bathe her. That's the first issue that I have it was extremely inconvenient. Let's talk about December 21, 2025 I have an appointment at 12:30 PM. Will you bring her in about 12:15 PM and we get a call at 3:30 PM that Lily is having a bunch of issues and barking through the cage they put her in she had an appointment I'll say that again at 12:30 PM. I was told by the bather that because of so many Walkins and so many dogs there I guess it was a complete circus that Lily was starting to get antsy and I said well we had an appointment. They instructed me to come pick her up. She was soaking wet with cold water and she smell horrible. She sat wet for close to three hours. I was told because she was barking that they would not do any more services with her. I then spoke to the bather she said that she was being antsy and barking, and that she didn't feel comfortable proceeding, this isn't a groomer by the way. Then I speak to a groomer. I guess the groomer that's over the grooming department she said I need to come pick up my dog. I asked to speak to a manager. When I was talking to the manager, I said you know this is the second time that this has happened the first time you guys said that you were gonna give me like a 30% discount for the inconvenience of having to come get her and nothing was done she then proceeded to say that don't worry this one is on us. They didn't even wash my dog. They put her in the tub and pour a cold water on her. She smells like that expression, wet dog. I had to hand dry her and blow dry her for about an hour, she wanted her cage and peed in her cage. She was so stressed out. I don't appreciate talking to the manager because I said I think this is a bunch of BS. Then she's gonna start telling me how I'm being disrespectful and using the whole self entitlement thing against me I never cursed directly at her. I did say it was BS and I did say that it wasn't fair to my dog. That's like my child. She's doing better now so it's 11 PM. She just ate her food. I would not take any dog to this grooming facility. This is like one of my children I've had for the last nine years and when I asked the manager what they could do to make it right she said she wasn't gonna do anything. That's when I told her it was BS and they have absolutely no customer service. I would not take your dog up to this Petsmart. They left her in a cold water. She was cold when I got her shaking they were argumentative. They didn't even try to calm me down when I was upset, and then they said that I will not be talking to them a certain way the whole entitlement factor came right out of that manager. You know, we treat our dogs like our children. This is not only unfair to my dog, but this is the second time that she's been brought up there to be stressed out and now she's had to be cold and the younger girl that was bathing them. I don't think had that much experience. I guess they get younger people to bathe German shepherds may seem intimidating, but mine is a love bug. She is extremely loving and sweet. I have four kids. She's never been aggressive. I've never had no issues at PetSmart but I would not see the Kennesaw location store 282. I will never go back and I will never buy anything from them again. I get things happen but the way that they were talking about walk-ins and all the dogs they had maybe it upset her. My dog had an appointment she should've been first. And with an experienced groomer, they know how to deal with dogs that get excited because their animals, but telling me there's absolutely nothing you're going to do and the fact that you just came to that store and you don't know about the past experiences with them sending my dog home that had nothing to do with her being aggressive over getting excited that was they didn't have a bather that day now they're going into a totally different stance of now she's getting too excited. I have nothing else to say I will never be back. This is the longest review I've ever written in a second me it makes me sick to my stomach. If you value your little children, your little animal, I would not take it to PetSmart and I see some of these reviews that are you know five stars I wouldn't be surprised if these people didn't work for PetSmart the way they treated my dog was just it was very not acceptable. Customer service was horrible and Tamika or Annalise or whatever her name was was extremely unprofessional.

They have it all, whatever your cats or dogs need. We found a harness for our cat and some cat…read morechewable snacks and toys. The store was clean, and customer service was excellent. I will definitely go back.

Me and my family love enduring about this place. From fresh meat to toys for your fur babies…read more Everything is at an amazing price and everyone is super friendly.

Janna was super patient and helpful. we enjoyed petting and learning about the pets.read more

I wish there were an option to give less than one star…read more I left this establishment disgusted and deeply disappointed. It was immediately apparent that the staff at this location seemed far more concerned with making money than with the well-being of the animals or the families who come in looking for a pet. From what I was told by this attitude appears to start with the owner, Steve Gregory. I was shocked to learn that a deceased animal had allegedly been placed in an employee food refrigerator in what employees described as an attempt to conceal issues within the store. If true, that alone should alarm anyone considering doing business here. The employee turnover rate appears extremely high, and several people indicated it was due to concerns about an unsafe and unhealthy work environment. What concerned my family most, however, was what we discovered while considering purchasing a dog. After researching the dog's pedigree, we found evidence suggesting the dog was inbred. Further investigation led us to discover several other dogs with similar issues, as well as concerns about animals allegedly originating from puppy mill operations. The conditions of some of the animals in the back area were heartbreaking. Several dogs appeared to be sitting in their own waste, with feces visibly caked on them. It was incredibly upsetting to witness. We wanted to believe the negative stories we had heard about Petland were exaggerated, but what we saw firsthand only reinforced those concerns. Even the employee assisting us--Jenna, if I remember correctly--indicated that many of the concerns we had heard about the store and its management were accurate. My family ultimately walked away saddened for the animals and disappointed by the overall experience. I strongly encourage anyone considering purchasing a pet here to do extensive research beforehand. In my opinion, this is not a business that deserves your time, trust, or money.

I love this location! I've always experienced friendly customer service here and love using their…read moredrive-up order pick-up. They offer grooming and veterinary services. I have used the grooming services a few times for my doodle and it's fairly priced. You can conveniently book a service through their app. It's located in a very large plaza with plenty of parking. The store has always been clean and well stocked, easy to navigate.

Solid PetSmart…read more Most are clean, well stocked, and staff pretty knowledgeable people. Needed a doggie stroller for my senior pup. Managed to go for two laps without seeing the right section. Cashier pointed me in the right direction after I asked. Mr. Deeds was impressed with the fish tanks but completely ignored the cats up for adoption. Overall a good visit. Just nothing setting this location apart from any other location.