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    Pets and Supplies

    5.0 (1 review)
    Open 11:00 am - 7:00 pm

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    1 year ago

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    Kennesaw Mountain Veterinary Services

    Kennesaw Mountain Veterinary Services

    (38 reviews)

    Very accommodating and professional. Took me in as a new pt on short notice. Helped with transfer…read moreof info from my previous vet.

    I'm writing this review to express my profound disappointment and devastation regarding the care my…read morecat received during her recent visit. My cat had an 8:00 AM appointment with Natalie Ramos, DVM. Despite a significant weight gain (from 11lbs to nearly 14lbs) and noted pain in her thoracic vertebrae, no x-ray or blood work was conducted. Instead, she was sent home with medication that exacerbated her symptoms. Further testing at an urgent care vet revealed severe lung damage, fluid accumulation, and elevated blood values. Those values reflect the abnormal weight gain that was nonchalantly addressed. She was then hospitalized at another vet to save her life, which they did everything they could. I am so thankful to the other vet facilities. They tried their utmost hardest to undo what you did KMVS. Unfortunately, her condition was irreversible, and we had to make the devastingly heartbreaking decision to euthanize her. I'm struggling to understand how a comprehensive exam could overlook such critical indicators. Also, how they call it a comprehensive exam with no blood work?! I expect a higher standard of care, especially for the cost of services. The missed opportunities for diagnosis and treatment have left my husband and I completely devastated and traumatized. I'm relieved to be taking my other cats to a new vet, ensuring they receive the care they deserve. I implore you to reflect on this case and improve your procedures to prevent similar failures in the future. Please do better. You are supposed to be the experts. I pray no one ever has to go through what we went through. It's a nightmare we have to wake up to every day. May this facility reap what it sowed for their carelessness and insensitivity. It's absolutely disgusting how little care you showed for one of your patients of 5 years. Be very careful of the vet you choose. In the years leading up to her passing, my cat consistently received clean bills of health at her annual check-ups. I now suspect that these assessments may have been superficial, with the vet possibly relying on boilerplate notes rather than conducting thorough examinations. Upon requesting my cat's records after her passing, I discovered a disturbing notation: her age had been wiped out with the note "D@5y" as well as her birthday removed and replaced with the wrong deceased date. Yeah, they really care about your pets. No condolences were offered, not even a card or a phone call.

    Pets and Supplies - reptileshops - Updated May 2026

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