Don't apply to work here. Apply to other agencies that are more professional that actually show up…read moreon time and not claim u were there when they weren't and you were waiting for them. It's also not right to label someone "unprofessional" when you don't know what they go through. I will apply to other agencies that actually show up on time and not make me wait in front of my computer when I can be doing other things with my time. This office staff a mess.

if you wanna be blown off and have your time wasted for over six months and not even be able to…read morecall and speak to a staff member, especially Vanessa, needs to learn how to speak to people without cutting them off in the middle of their sentence 15 times. Their manager also will magically never be at work and will also magically never call you back. Don't expect them to call you back or have them call back your insurance company or the member liaison for ABA. These people have wasted over six months of my son's time and will never tell me anything or let me speak without cutting me off and magically. Their manager is never at work and when she is at work, you can never call anybody back. CARE quality? Literally wasted over seven months of my son's life. They deserve to go out of business today.

I am the parent of Justin Vu. Since the doctor diagnosed my child with autism, the support and…read morecompanionship from Spectrum with my child from the time of COVID until now has helped my family overcome many difficulties. My child is now developing very well, excelling in learning, understanding, and speaking more and more. Thanks to the wonderful guidance, support, and companionship of the company, I rate this company with full trust, and I would like to recommend this company to any parents who are looking for excellent support. Thank you to Christine, Sam, Kimberly, Diane, and the team. In particular, Bang, Olivia, Stephanie, Nathan, Kaylee, Catherine, Trisha, and all the team members who have supported Justin.

My daughter has been blessed enough to be supported by the BTs at Spectrum for close to a year now,…read moreand I am so impressed with their services. To highlight: Our therapy team is headed by Marisa, who is our supervisor. Marisa does an outstanding job at creating goals and making adjustments as needed. She has worked closely with my husband and I since the very beginning and has offered invaluable support for our daughter. From attending IEP meetings to ensuring that our daughter not only achieves her goals, but masters them, Marisa has been a Godsend. Our other BTs are Johannah, Tiffany, and Crystal. The field of behavioral therapy is particularly challenging, with a very high turnover rate, and we have been incredibly blessed with therapists who pour their heart and soul into their jobs despite how demanding--and challenging--the industry itself is. We have had other therapists in the past--also from Spectrum--and the level of education and care is consistent. From Jassiel and Hang at the front desk, to our main gal, Marisa, everyone at Spectrum is incredible.

I am currently having a difficult time navigating the discrepancies within my child's reporting…read morefrom the school District and Mayra has helped me (and continues to help me) through great communications, recommendations and insight pertaining to all types of behaviors. I definitely would recommend her to parents and caregivers who are having challenges navigating their loved one's IEP, FBA and BIP plans.

Mayra is amazing! I had so many questions regarding therapy, diagnosis of autism etc. Recently, my…read moredaughter tested borderline and unfortunately where I'm located it can take a year to get another appointment but with the help of Mayra she was able to connect me with physicians that could see my daughter in as little as two weeks. Of course finding out that your child may be on the spectrum can be a very sensitive topic but Mayra spoke with me with so much empathy, I truly appreciate it. I highly recommend her services!

Terrible organization they have no respect for your kiddos....they took over Camp in victorville…read moreand have no consistency with having your kiddos. I file a grievance due to lack of communication and leaving our kiddo almost 2.5 month without service run from this place. They are not camp or operate like camp they are a joke...

I would definitely recommend this place. The people here are wonderful, loving, and caring!read more

We initially went there for therapy but 4 months in, he had a time management therapist, a tbs…read moretherapist, along with his initial therapist, and they wanted to add on psychological testing!! They wanted us to put cameras in my kids room and a few other cameras around the house, which we did to monitor what he was doing but I felt that was a little excessive, but they convinced my husband to do just that. With everything he was in, this made my son feel like he was indifferent and not worthy. In his eyes, everything he did was a mistake and he started dreading all of this therapy. The therapy even make him act out more, and the therapists kept on telling him to do this and not that, and told us that things 'would get much worse before they got better '. To me, he was testing his boundaries because he was entering life as a teenager, but Western Youth Services make him look, and feel, like a wild animal. I decided to take things into my own hands and take him out of therapy. Currently, he is much happier, he's going to school, making friends, and he is just being the average teen who is starting to enjoy life again

This place has helped my daughter in so many ways I'm Régulo great ful quick and helpful service…read moreand careing

They have been so supportive with my son and making me feel as comfortable as I can be leaving my…read moreson there the staff is wonderful and the location is beautiful. They also have another location in Rialto that I really recommend.

We've been with Jade for almost two years now. They always been extremely helpful and thorough in…read morenavigating any challenges we may have. Our BCBA, Dago is one of the most knowledgeable, hands on, over achievers we've ever had. He's willing to listen to our concerns and tries his best to address them by implementing new programs. An added bonus, he even attends our IEP's to comment on best practices associated with my child and garners insights from district representatives on successful approaches they've seen at school. Our family have been receiving services for a number of years now, we're all too aware of the difficulties in the field; however, JADE is one of our most consistent and MOST RELIABLE providers of the 3 companies we've been with! Yasmeen is extraordinarily talented, approachable, reassuring, RESPONSIVE and SINCERE! She's always responded in a timely manner and has assured us schedules are being addressed when needed. We've been lucky enough to have BTs who are consistent and if there were conflicts, we are notified in a timely manner. Consideration for our families time is never at a loss... Navigating the system is hard. Navigating the system with a provider who genuinely advocates for their clients is unheard of. This is the type of service we receive at Jade... I can't tell you the number of times I've had to speak to directors in the past regarding lapse in services, just to be told they can't support our family. Not to forget to mention the times where leads or supervisors would quote a rule, but when I would request the policy, they would back track. That has never happened here at Jade. The owner, Marlon is open and direct! If I have questions or concerns, Marlon's quick to respond and always addresses my concerns without a doubt. I undeniably wholeheartedly recommend this company to anyone looking for behavioral support for their children. Rather than you, yourself having to build rapport with the company, they actually take the initiative to build rapport with your child and family!

The receptionist hung up on me within minutes of me speaking to her . So rude ! I really can't…read morebelieve that . Ridiculous

We are beyond pleased with UBC!! We have seen so much improvement with both our kiddos Miss Aubrey…read moreand Miss Zoe are phenomenal. Can't forget about everyone at their headquarters!! Miss Jackie was extremely helpful since day one, she is the reason why we decided to give UBC a chance!! Miss Sage super sweet with our kiddos and very informative always going above and beyond to help set new goals for our kiddos! Mr Greg, love his energy and interaction when hosting events for the kiddos. Miss Brittany, Miss Kari & Miss Nguyen keep up the great work what you have built is absolutely mind blowing! The foundation you have built is absolutely lovely!!

This company is amazing!! When I meant them we were struggling to get our son the help he needed…read more They stepped in and literally saved the day!!! UBC helps the client be the best version of themselves Not only do they support that person but they family as well. Literal dream team!!!!!! Cant say enough really!!!

I just wanted to take a moment to express my deepest gratitude for all the incredible support…read moreyou've provided over the past six years. Both of my children have been receiving services during this time, and I truly can't complain everyone has been absolutely amazing. A huge, heartfelt THANK YOU to each of you for the energy, focus, resilience, and love you put into your work. Your efforts do not go unnoticed. Special thanks to Tim, Melissa, Calvin, and Samantha, Anka you all have made such a meaningful impact to our children life. I also want to give a big shoutout to BCBA Anka, who currently oversees both of my children's cases. She's not only incredibly kind but also shows such great potential and dedication in her work. Since she became involved, huge good changes ,I've seen significant progress in both of my children. Her extra support and consistent help have made a world of difference, and I truly can't thank her enough.Always flexible with me and appreciate her so much. With heartfelt appreciation, Natali

They really put effort in training and supervising staff to ensure standards in the quality of…read moreservices in a way I've yet to see other ABA companies do. This is truly a one of a kind agency. The therapists have a lot of empathy and creativity as well.