I work nearby and if you're familiar with the area, you know there are a few repair shops within a mile or two away from this hidden little repair shop. As a matter of fact there is one right next door to them, but a few of my coworkers have already gone to Tigran's place and have been completely satisfied with the service and price they charged them from minor repair, routine maintenance service, to major work.
I initially told them I had rear suspension problems with my BMW 330ci. Tigran called me within 15 minutes and told me he didn't see any problems, so I ran over and he showed me the good rear suspension and the work on the front suspension I had the dealer worked on previously. He concluded that it was the rear shocks that needed to be replaced from my further description of the problem.
A few more minutes have gone and he called me again, and told me that my oil was low, and he was correct. My oil signal had been going on and off lately but had been busy and lazy to go get an oil change, so I asked him if he could please add the oil change to my repair work.
I asked Tigran if he could also do an alignment for me, and he said he would. A few more minutes have gone and I got another call from him telling me I didn't need an alignment! I know these are the things to expect from your mechanic, but these days, it's rare to hear a mechanic test driving the car first to see if you really need the work before doing the actual work!
I received a final call from Tigran to tell me the total cost of parts and labor, and it wasn't what I was expecting. You see I had researched the price of the OEM shocks he had told me he was gonna use. (Of course he said I could go with a less expensive alternative but he also said he wouldn't recommend it and I agreed with him). For the price of two shocks online from a few online retailers of OEM parts, is the price I paid for all the work I described above!
This is a no frills shop you don't see too often. You're not paying for the large waiting room, free coffee, leather couch, free wifi or luxurious restrooms. They have an office large enough to perform transactions, which is all I have always needed and I realized as I received and paid my final invoice from Tigran.
Now, don't take my word without trying out G&R for yourself first, but I can almost assure you, you will write the same review as the others and I have written here on Yelp. This fine little hidden gem of a "Repair Shop" will be your go to repair shop as well. read more