We called Stott's Transport to inquire about a delivery of water for our swimming pool. Michelle…read moreanswered the phone and was so personable and quickly made an appointment for delivery. She called and confirmed our appointment the next day. The morning of delivery our delivery driver called to confirm the time he would arrive. We never were left wondering about anything!! Our delivery driver, Mike, arrived and handled everything. We needed 3 truckloads of water. Everything went smoothly and we couldn't have been happier!! Plus, the water they delivered was very clean requiring less chemicals on our part. We highly recommend Stott's!!

Customer service and speed to get us water to fill our pool was too notch. The water quality was…read moreamazing also!

I have NEVER encountered such a poorly run operation. The technicians who come out are great, but…read morethe office staff is clueless. Took me four months of phone calls to iron out my bill. Now I am trying to get service schedule corrected. Need your prayers.

If you fall on hard times, can't pay for the service and return the equipment. They will sue you…read moreand take you to court for any balance. Almost no communication when service was cancelled and didn't really offer any communication after the fact. When asked what the balance was after equipment was returned they never called back or sent any mail out for a balance. Eventually was forgotten about until I was served at my home the attorney fees and court cost were more than double of what was actually owed. Pretty wild.

Living in the country with a well, makes it hard to fill a pool. Another issue is, living in the…read morecountry in Michigan. I was lucky last year to discover Bettcher's Water Service. While they are located in Lakeville, IN, they deliver to Galien, MI. The water is already treated so all we have to do is turn on the filter.I searched high and low this year to find them (didn't save the phone #) and was so happy when I did (have now saved their contact info in my phone)! I will continue to use them for my pool water as long as we have a pool. The drivers and everyone I have spoken with in the office are great!

From the owner: We deliver crystal clear, swim-ready water by the truck load.read more

Trying to call and change my scheduled appointment on Monday for almost a week and a half several…read moretimes a day. The voicemail is full and I sent an email as well. Please call to change the delivery date of Oct 3. 708 745 4878

Super service filling my pool. Fast and reliable. Highly recommend…read more Same day service.

I'm embarrassed to admit the # of water bottles I was going thru on a weekly basis since I really…read moredisliked the taste of the water at my house, but we are (almost) a water bottle free house now thanks to Culligan. Jim from Culligan came by on a Saturday afternoon and convinced us that we would be satisfied with their water filtration system. A week later it was installed and I've been drinking more water than ever since it tastes so good! Even my just as picky daughter agrees this water is good. There was a slight issue that our ice machine was hardly producing ice after they left, but they came back to check it out after a quick phone call...and now we have plenty of perfect tasting ice and water. Highly recommend! It's a bit costly, but no more than you'll spend on bottled water for your home if your family consumes as much water as mine does.

They've been great for us. Recently had 10 bags of salt delivered and the gentleman brought them in…read moreand into my basement and even filled up the machine. Always been pleasant whether it's water testing or fixing my RO system etc.

Very bad water delivery service, I regretted using this water company I deliver water for my…read morefamily. 1) never on time, every week deliver at different time, and each time is 2 hours or more the previous delivery. 2) something white floating on the top of one bottle, that is one out of 16 bottles they deliver to us. 3) We cancel the service because we feel unsafe to drink this wAter, and return one of the unused bottles, and they won't even issue refund 4) the customer support rap even try to avoid refund the deposit to the water bottles by laying to us that they never charge us the deposit. And refused to show us the old invoice. Finally found credit card charges and found the transaction with deposit charges.

I wish I could give ZERO stars! They refuse to pick up empty bottles that I was charged $40 deposit…read moreon. When I called to cancel service in June - they said call back when your water is empty. I have been trying since June to have them pick up 5 empty bottles and 1 cooler. THEY REFUSE!!!!! They did, however, send my account to collections. They are SHADY! They are basically stealing from you. DO NOT SIGN UP FOR THE WATER DELIVERY SERVICE!!!!!!! 100% SCAM!!!!!

We have had Water One for years because their water is great tasting and their delivery timely…read more Their customer service however is just not that good. We had a problem in the past and repeated calls by myself went without reply. Finally, I gave up trying. Great tasting water though.....

We have had water delivery service for many years with by companies like Nicolette, Hinkley and a…read morefew other corporate run providers and have been sick of paying to much, poor service and nickel and dining us with fuel surcharges and what ever else they can sneak in over time. Had enough like us??? Water Ones approach is different and their service has been outstanding. You can call the day before you need a delivery and they come out. The rates are fair. Most important the water quality is very good. Stop get screwed over by the big guys (nestle) ... just like your cable provider and will sacrifice any customer satisfaction just to make an extra dollar. Not the case at Water One.. I highly recommend checking these folks out... we continue to be impressed every time. Yes I'm actually a happy customer!

Great service! Install was profession and Brian the salesperson was great. He always answers calls…read moreand takes care of anything we need. Service people are super!

Just retrieved my model 60 head. When dropping off for rebuild I requested to be notified and give…read moreapproval if the rebuild was going to exceed $500, as the initial estimate was $345. Did not hear from Osby. I even reviewed my cal logs to see if I may have missed a call, no call. Imagine my surprise when handed a bill for 37% higher than the max I had approved. Their total attempt at a remedy was "We got busy", pay or we keep the head. Years ago, I had a very good experience with them, obviously something has changed.