They came out for service calls 3 times and always for something they couldn't work on. Twice…read moreturned out to be septic issues. Very considerate and I'm surprised they answered for the 3rd call. If they blocked my number I wouldn't blame them. Very reputable company.

If I had to describe this company in 3 words they would be honest, thorough, reliable.read more

Todd came out and was professional and knowledgeable! Never felt like I was being sold something!…read moreHe explained the process and gave me a quote and scheduled same day! After the outside fix we found a crack on the inside and came out great price and John came and fixed it! Always on time and efficient! Friendly! Felt like they were long lost relatives! Great people! Highly recommend!

This company completed extensive work at our home, and during the project, my husband had concerns…read moreabout billing and documentation. Certain charges shown on their iPad did not match the work that was actually done, and when we asked for clarification, we did not receive an honest response. We found that invoices were altered after the fact, with hidden or unexplained charges added. Moreover, after agreeing to work, we realized that the owner and staff did not obtain the required permits for some of the work, and the company acted like that is not an issue. The company has had good reviews, which we used to select them, but we now know that they are starting to go bad and are finding ways to take advantage of hardworking people. They talked about reviews all of the time, and we now know that they push people to write good reviews. Look more closely and beware because they will seduce you with smiles and tons of details on invoices. Make sure that they follow the rules, check everything, and verify that all required permits are properly filed before work begins. Be careful of the salespeople that they use to push you to take your money and break the law. This is not acceptable in our small town or even in our country.

We had great service today from Feikema Plumbing! Jeremy was friendly and efficient, and so was…read morethe young man who was with him. They installed a new sump pump.

Dirk's efforts with Feikema Plumbing & Sanitation to convince me that the septic system inspection…read morewas done correctly obscure the fundamental factors that contradicted the repairs conducted after the fact. What is painfully apparent is the gross negligence in the decision to utilize a disconnected employee to conduct a vital inspection. Had proper discernment been applied, it would have mitigated the associated failures. This inspection should have been completed following the Veterans Administration Minimum Property Requirements, not the pencil-whipped document submitted for closing. The representative of your company assigned to conduct the VA-required inspection submitted a notice of resignation from your company before executing the contracted inspection. The associate disturbed a few inches of the topsoil to give the appearance that the inspection was completed, violating the minimum property requirements. This further demonstrated that there was zero motivation to exercise proper discernment to do the job correctly because the associate's mind was already moving onward with their new career path.   If done correctly by a qualified and dedicated professional, the inspection would have identified the crushed pipe under the sidewalk and never passed the rigid requirements of the Veterans Administration's inspection outline.   Therefore, the VA inspection would have failed, shifting the required repair to the property seller before closing on the property.  You and your co-workers unearthed the 8-foot concrete lid of the septic tank that day to gain access, graphing in an access portal afterward to conduct the inspection properly. Your co-workers identified additional failures in how that inspection was not performed correctly and shared those findings candidly with my wife. I have the photos and video conversations outlining the whole process.  Contact me when you decide to have a rational adult conversation about this. You have my phone number.

Maybe I should leave two ratings. One for today and one for a couple of weeks ago. I had an…read moreexcellent experience with the plumber who did new piping and ran it to my boiler to fix a blocked water line. He was fast efficient and had high end tools and his finished work was a work of art. I watch workers to learn and he was very efficient. Today was different. TLC's Eric came to my house to CHANGE OUT a plastic water line to a copper line for a refrigerator. He did everything manually.. cutting with hand saw and was very slow. He didn't have the efficiencies of modern tools. He was inexperienced and messy soldering leaving pieces of scrap tin-looking pieces on my floor, dropped on my sump pump cover and in a utility bucket that I provided to him to catch water. He took longer to install a fridge line than the first TLC rep who cut and created a custom multi-cut and soldered line to feed my boiler. The total to replace a plastic line was more expensive than furnace repair. He charged 3plus hours to replace a plastic fridge line to a copper line. The basement pipes were exposed so he had many options to tap for the water source. He arrived at 8am and walked out my house to write the bill at 10:27. He tried to charge from 7:30-11am which included the 23 mins to write up the invoice which he rounded up to 30mins. He said he forgot he started at 8, not 7:30. He charged an extra 60 mins. When I called him on it he said oh let me fix that. I called and company said they charge for his time to write invoice... ok but 23 mins rounded up to 30 mins at regular rates...hmmm Eric needs more practice but I don't want him doing any more jobs for me not at those rates and for the caliber of work he did. SMH night and day---same company. I will ask for experienced rep... upset I used them the second time. Rated 3 which is averaged for the 2 experiences. 5 star was first rep: 1 star for Eric.

Cindy is decent, they come out promptly and do their jobs well. if youre in town and u need any…read morekind of plumbing help. call her. her prices are fair too.they remodeled my bathroom and did an excellent job on that too.

Outdoor weddings need toilets too!…read more We got to the 8-foot restroom trailer which fits two restrooms. The restrooms looked kind of like what a typical restaurant bathroom does. I guess there was a bit of a funny smell when they first dropped the trailer off but they made sure it was all set and ventilated before they left and there was no issue after that. One thing we had to confirm that we had access to was a long hose that ran to a tap so that the trailer could be connected to a water source. It wasn't particularly "cheap" at around $1,500 but we needed a bathroom, it was really nice, and they went above and beyond. For example, it rained pretty bad that entire week and they made more than 1 attempt at picking it up without any extra cost to us. And the bathrooms truly were nice. My stepdad was really worried and thought it was really strange that we had trailer bathrooms. At some point though he went to use it and came back super excited telling everyone that they just had to see the bathrooms :'D

I've called every day for a week to have a port-o-John serviced on our job site (delivered three…read moreweeks ago). The customer service is kind and respectful and takes the time confirm all contact information is correct. The notes in their system for our site, state that the service employee attempted service and tried calling with no response. The service employee is dishonest and I hope they're held accountable for shedding bad light on Service Sanitation.

T&M are very courteous, knowledgeable and dedicated to meeting their customers needs…read more I will be calling them again for any future needs.

My water heater died 2 days before Christmas. They were able to talk about it quick, trouble shoot…read morepossible fixes over the phone before coming out, and when it was decided a replacement was needed they were on it. No surcharge for being last minute and very direct.