Deadbeats! Left my daughter's car stranded. Incompetent driver! Total liar, said he couldn't find the car even though he verified he was at the car. read more

I just bought my car Thursday, wasn't able to get my residence sticker because the office was closed Friday. Friday night (without thinking) I parked in a regular spot. Woke up Saturday and my car was towed. Rude on the phone when I told them that I have proof I live here. The young kid in the office was also rude. I could understand if they charged me just a fee, but instead they charged me the full $321 even though I am a resident of my apartments. I doubt that anything will come of this, but I am still filing a complaint. Towing places like this are horrible. They don't care. Gotta give them props for being able to rip people's off. read more

I heard they towed people during a natural disaster! When people are now either water or power they also have to find their cars towed when they only tried to park to avoid trees falling and damage. Zero integrity! read more

They l towed my 2022 mustang they didn't put it on a flat bed and when I came outside the driver hit every single bump with my bumper coming out of my apts the way he left made me think they were stealing speeding out instead of letting me now! I could just hear the alarm going crazy completely uncaring about personal property And my vehicle was parked in the parking I pay for every month I called the manager and she said my vehicle didn't have to be placed in a flat bed but yet my bumper was nearly to the floor and was scraping when passing bumps . So unprofessional read more

Awful company, drivers will run you off the road with a newborn in your car to get a call. Lowest of the bottom feeders. Wouldn't call them on my worst case scenario. Abysmal. read more

Please boycott this business. They let there employees drive their wreckers home. There is a guy on Mayflower Landing in Webster that has two wreckers on our street and uses the company wrecker to pull junk cars home. They are very disrespectful to their neighbors. read more

Piece of shit company they are towing ppl cars during a natural disaster! Y'all are so low! You're supposed to be helping not trying to come up off families that are in need!!!! Yall aren't worth shit! This company is evil and low. The guy that answers the phone lied and said they don't tow cars well yall are accepting the cars that's are being towed in the disaster! read more

Towed my little sisters car in my apartment complex for no reason. The car was parked in visitor parking and when I called to ask why it was towed I got nothing but an attitude and could not pick up the car the entire day bc no one was there. I don't recommend this company to anyone. Hope this company fails read more

My car was towed from Park Apartments. I have a handicap sticker but it was not seen by the tow truck guy. It was in the front seat partly covered by a plastic bag. I recommended some point that would help her with her customer service and she said she could not do anything about it. I never once got an apology for anything. Any civilian would be super peeved off. I'm sure they have to watch their backs all the time for towing people but this was just poor customer service. As I was leaving the to tow truck drivers in the back scattered and the lady up front was walking back with her cigarettes to talk s*** about me. Shaking my head. My compassion for people compels me to warn the public 1. The sign for action towing is dimly lit and very hard to visualize in the dark 2. There is a huge pothole once entering the lot behind the gate. So please be careful 3. payment for the full amount and they do not offer payments 4. There is a sign on the gate that says you have to call an hour ahead of time to get your vehicle. Apparently the lady that works there lives in LaPorte and is not always there 5. If you are handicapped, always have your sticker in Plain view 6. Action towing patrols all the apartments in League City read more

Action Towing - Towing Near Me - League City, Texas

You have to give at least 1 star to these folks totally the worst i've encountered in my 70+ years of driving and a business man in the area. So the best I can do is send them letters of there theft of the vehicle and send the same to enforcement@tdlr.texas.gov - cstowing@tdlr.texas.gov - and at small claims court here in the area. They come to this apt complex late at night and just go to towing who they believe to be parked in the wrong spots. They need to look at their signs on what they say and where they are placed, and the area where they tow from was told to me years ago was visitor and that their is NOT ONE SIGN on his whole stretch. So how do they get the right to tow cars parked here. This will be done the right way as they are unjustly towing just to get $317 from tenants and visitors I will see you in court and Watch letters go out as they are thieves to me I have all the photos and videos read more

Terrible drivers, cut me off and tried to run me off the road to get to a call... tried to call to complain/report driver and was hung up on. read more

This place is a joke they towed one of our cars from the apartments where we live and ask to paid $317 well we are going to report them as we work for a company and they paid for our apartments here we have 4 units and 6 work trucks now they towed one they're rude and very unreasonable read more

Waiting for Karma to get these a-holes. We missed the guest parking by one spot at the Encore apartment complex. No one called it in; apparently this guy makes nightly rounds and tows away at his own discretion. That's not to say the apartment complex isn't also partly to blame with their horrible choice of business partners. I attached pics so you can see how easy it is to make the mistake especially at night, thinking you are parking in a Guest spot when in actuality, you are in a parking spot that is reserved for tenants. . They charged us $288 to get our car back. $250 tow fee and the rest was a bunch of little fees they added up, but still insanely ridiculous for not committing any crime. We weren't in a fire lane or double parked or blocking anyone in. I just hope karma gets these assholes. I just can't respect or even understand someone who could enjoy a job or even want to do a job that makes money off the misfortune of others. You literally F* people over for honest mistakes with no remorse. read more

Action Towing - Towing Near Me - League City, Texas

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Parked in visitor parking at an apartment complex and they still towed my car. Over 300 dollars to get my vehicle. I am reporting them and the apartment complex to the BBB for all the good it will do. read more

The positive: They were both professional and courteous,. The negatives: The are very expensive and their impound was very muddy which I had to walk through to get my car. At those prices they should at least provide valet parking. BTW yeah it was my fault so I got towed. read more

I live in a cul-de-sace-sac in Webster, TX. One of the drivers lives on the street. He constantly parks his Action Towing truck along the street where he keeps a bunch of junk cars. It is hard to get to my house because the junk blocks the flow to get down the street. Do not use this company. The drivers do not respect people who live on their own street. They should not park their company vehicles in a neighborhood. read more

They towed my daughters car unlawfully and refused to bring it back once it was proven. I had to go get the car despite having a sick toddler at home. read more

A few weeks ago I was stranded on the shoulder of a very busy I45 at night with a flat tire. Shawn from Action Towing towed me safely off the freeway to a parking lot where roadside assistance was able to safely service my vehicle. Shawn towed me free of charge from a very dangerous situation and stayed with me until he knew I was safe. Kind, courteous and hardworking Shawn was a godsend. I highly recommend their services! read more

My 80,000 loner truck was towed at an Apartment Complex I live and pay rent because I was not able to get a sticker at 3 AM when my other vehicle broke down. Meanwhile, another vehicle that had temporary paper plates was illegally parked in a handicapped space and was not towed. When I called to ask about how much it would cost to get my vehicle, they quoted me $350, more than amount allowed by Texas Law. They only lowered the fee after I complained to the Apartment Complex, Catalon at Lago Mar. Very dissatisfied with both the Apartment Complex and towing company. read more

This company towed my car from a disability spot even though I had a permanent disability placard hanging in the spot that my complex had designated for me. My placard had expired but blue placards are representative of permanent disabilities. They only care about money - no forgiveness on situation or obvious disability. They are heartless and argumentative. Mean to be honest. A permanent disability does not go away even if I neglected to pay 25 bucks for a new one on time. read more

Just got back from out of town and parked closer the apt to unload. Left the vehicle there for an hour and it's gone. At 1:30am....

The lady never told me about a $50.00 "notification fee" they charge if you leave your car overnight (if it's towed by say, police). It does not cost $50 to send 2 letters, and that's not relevant because they never told me about this fee. They only said $193 and $21 per day plus tax. I'll post the recording of the phone call online soon a I find a way to host it. They basically hold your car hostage - if you dont have the $50 fee, they charge the $20 per day and eventually get your car. Going to review my legal options here since I have evidence they never told me about this fee - maybe it's time to drag these cheats into small claims court. read more

After dealing with the towing service that my insurance company called "Merchants Wrecker Service" who could not help me or wouldn't. Action Towing was able to reason out a way to load my three-wheel​ motorcycle on to a flatbed​ towing truck. ​I'm happy with their service and willingness to complete the task. Hats off to them! read more

wow what a bunch of assholes !! rude and hung up on me when inquiring about my car. I tried to get him more business and he said he didn't want it ... so funny ... i will do all i can to get his contracts non renewed .... ... don't treat people like trash because it will come back to u. Needless to say I will take my business elsewhere read more

Extortion racket. Period. They have (at least one) contract(s) with apartment complexes in the area and tow your car even if no one has called it in as a violation. read more

Racket. Charged me $283 (I Picked it up 8 hours later when I realized it was towed) to tow my vehicle .04 miles from my apartment. From a spot that did not have a no parking sign and no one called it in. Charged me $20 for storage. The faded paint on the curb said no parking and it's not visible at night. All just a few days before Christmas. Sorry kids no xbox this year. read more

If anyone needs a towing company your better off using other companies and not action towing. They don't know how to properly tow a car. This is 2 times I've have my family car towed from my apt and they manage to puncture a hole in oil pan.. Their prices are too high anyway to take your car out and on top you have to send your car to get fixed. So it cost more. The guys at action towing need to get retrained on towing procedures. This company is ridiculous and is no good. Please do not use them. If i could rate this company with 0 stars I would but they only forcefully getting 1 star. read more

Towed our car, damaged the front end, argued they didn't, refused to provide liability information for insurance company to investigate - rather insurance company will have to force them to provide it, VERY unprofessional staff - the 4 women and men in the office behind plexi glass cannot control their emotions or mouths - they chose this profession, they need to learn to deal with people in a professional manner. Companies shouldn't contract with this towing company -- it's a terrible reflection on them. They've also been known to damage other cars in the apartment complex, as per the apt manager who says they are terminating their contract with them. Zero stars if I could for their ridiculous customer service. read more

You just better pray they are the company that tows your car!! You will be treated fairly and with curtesy! Best of all. They will work with you! 5 stars! read more

Saw one of these "Action" tow trucks recklessly flying down the shoulder on Hwy 3 the other day and recalled the absolutely awful interaction with them that I wrote about on Yahoo reviews a couple years ago. Decided to check on that and review and noticed they apparently didn't have the time to call me back, but three months later evidently responded to my complaint by calling me a "crybaby,". What a bunch of winners these guys are.... A Yahoo Local User01/22/2012 Dishonest thieves! Towed my vehicle parked perfectly legal in front of MY driveway. I was changing my oil and went inside to take a 5 minute phone call. I came back out to find my truck gone with all of my used oil all over the driveway. I immediately called the police, obviously thinking my truck was stolen. When the officer arrived, one of our neighbors came out to see what was going on. He suggested we call the towing company that is contracted out by our HOA because the same thing happened to him days earlier while he was washing his truck. Turned out the towing company did indeed close my hood and towed my vehicle to an impound lot. After paying $200 to get my truck out, I talked to a retired elderly couple a few doors down that said they see these tow trucks sitting in our neighborhood throughout the day smoking in their words "those funny cigarettes" and waiting for the opportunity to vulcher cars. The impound lot gave me the address of the person who supposedly called to complain about my truck, which is an address that doesn't even exist! The next day I called Action's office and they agreed they shouldn't have taken it and they would call me back. It's been a month now and I'm still getting the run-around every time I call. I'm always told the guy who can take care of it is always out of the office. Like the last review on here states, this "company" is just pure trash. ACTION TOWING,04/02/2013 SOUNDS LIKE A BUNCH OF CRY BABIES! Leopard05/13/2012 texas towing compliance dot com read more

Worst experience of my life. I literally downloaded this app just to leave this review. Terrible human beings. They towed my car from my apartment complex while it had a resident sticker and when I called to get information over the phone the lady laughed and was of no help. THEY WILL LITERALLY STEAL YOUR CAR. And there is no way you can get it back without paying them almost 300$ even if you have a sticker and are parked in the right spot. I am currently trying to get a refund but really don't see that happening. Whoever the black haired lady that works here is, I hope you grow up and start acting like a decent person. When I asked if I could come to the building and show them that I had a sticker she told me that if I came up there she would call the police. Shameful, you scam people out of their hard earned money and there's really nothing we can do about it. I hope this company gets sued and goes out of business. read more

First of all, I don't want to be unfair in my review by putting all the blame on them. Had I known not to double park in the back of an apartment complex that I live in, I wouldn't have gotten towed. So what I found out from various sources, in addition to my online research is that late at night, tow companies troll apartment complexes looking for cars that are double parked so that they can make money off of you paying their fee to obtain your car. Yes I was double parked near one of their signs, therefore I deserved to be towed. I learned a valuable lesson about reading and paying attention to signs. Now my issue is this; when we called ( the leasing office and myself), Action Towing Inc quoted the price at $240 and some change. Of course, they didn't know that I was in the room. So when I called to get directions and ask the price, it had changed. Now it's $283 and change. I just kept quiet and prayed. I arrived, payed, and when I went to open my car, the door was unlocked and it shouldn't have been. Why would they need to unlock my door? I was double parked. My car wasn't picked up because I was being charged with murder. And to add insult to injury, they stole my black Texas Children's Hospital work cardigan that was bought by one of the doctors for giving fantastic customer service. I loved that cardigan sweater. I know that everyone is wondering how come I didn't say anything about the price change or the theft. The reason that I let it go is because I felt bad for them because you have to either live an unhappy life, be extremely greedy, desperate for money, or be totally disconnected from your soul in order to live that type of existence and still be at peace with yourself. And with that being said, I decided to extend mercy instead of wrath. Wrath wouldn't have done anything except exasperate the situation. The reason I didn't say anything about the sweater is because when I had noticed, I doubted myself because it's a Texas Children's Hospital cardigan. What kind of person would do that. See I come from a time where business cared about their reputation. Back in the old days people cared about their dignity or the dignity of the company that they are representing. I was more stunned than anything. I left their with my car, but I am deeply saddened and hurt because I feel violated. Anyone who has had their car broken into or have come home to see that you have been burglarized, understand what I mean when I use the word violated. I am a Christian, so I have to extend grace, forgiveness and mercy. I don't like doing reviews. To tell you the truth, I hate to be asked to do a review, however, if I had to go through this experience in order to help someone else to correctly park between the lines or else experience undeserved violation from a towing company, it's worth it. Proverbs 20:17 Bread gained by deceit is sweet to man, but afterwards his mouth will be filled with gravel. Proverbs 10:9 Whoever walks in integrity, walks securely, but he who makes his ways crooked will be found out. read more

My friend's car got towed from my apartment complex and this lady "Shawna" was extremely rude. She yelled at me numerous times, was not patient with me in explaining why the car got towed but after going back and forth with her it was because of my friend parking on the grass and it seems that it was a new contract the tow company had with the apartment complex in which I was unaware about. It took for me to curse her out and yell at her to get answers out of her. Honestly, the real issue was with the complex but instead of explaining this to me Shawna repeatedly yelled and hung up in my face. When we went to pick up my car they took longer than 10 minutes to open the gate. There was also a wrecker there with no teeth trying to but in saying he heard the entire phone conversation but did not provide any answers to any questions I was asking "Shawna". Action towing does not provide effect customer service skills and this customer service representative Shawna was not friendly at all. If I could give them a negative review I most certainly would. read more