Actually found James here on Yelp (a first for me) - and noting the other reviews used him for a…read moresmall job of replacement of our house pressure Watts valve. He did a fine job and was timely, etc. He will def, be our go-to plumber....

My mom is clueless about house repairs and I'm no help either, so when she had some leaky…read morethingamajig in her house, I called James for help. He worked his magic and fixed it without "discovering" new expensive problems like some repairmen have tried to do. We haven't had any problems since. Highly recommended.

I had Mario come down to my mother in laws this week to check out her sink that was backing up…read more Mario was excellent and resolved her issue. He was honest, reliable, and efficient. I would definitely call Mario again to help me and my family out with their plumbing needs.

Mario responded within minutes of my requesting a call back and came the very next morning on time…read moreand as promised. He worked quickly and efficiently and charged a reasonable price. I would recommend him highly to anyone.

Pricey but efficient and got the job done in a timely fashion. They were professional and…read moreknowledgeable.

Never hire Poor work and very unreasonable charge! Hired few…read moreyears ago cost a bundle and poor workmanship

Prompt and responsive service providers! My family's hot water heater busted, within an hour of a…read morecall in the gentleman were at the door and evaluating the situation and in less than 16 hours ( on a holiday weekend!) we had a new unit installed. They were kind and efficient. Highly recommend!

I left a message to schedule a plumber. Their voice message stated they were accepting new clients…read more They did not return my phone call.

Did a great job rerouting plumbing to meet engineered and town approved septic system. Nasty work…read moresite but Fred just did the job. Kudos!!

Highly recommended. My water heater was starting to leak. Marion Plumbing was extremely responsive…read more Got me set up with the right replacement in a timely manner. They made the process painless and easy. A+!

We had a positive experience with Boulanger's. After two calls to two other plumbers who never…read morereturned our calls, we were pleased to not only have someone pick on the other line right away, but they sent someone out same day. Our problem was resolved promptly and the gentleman who came out also offered (and did) fix our diverter spout without us asking. We appreciated that. Felt the amount charged was standard for this type of work. Highly recommend.

Never Again! First off when I call to make an appointment I am asked what I need done. Then when…read morethe plumber arrives first question is what are we doing today. When I point out what is wrong and to replace it, they always want to try and fix it - and within a couple days it is leaking again. I basically ended up spending $1000 mostly labor for 5 shutoff valves and the inside of a toilet tank replaced. They charge about $150 to show up and about $125 for any part of time past the first hour. Seems they always need 65 minutes..... and lately added $4 for gas to travel, they are under 3 miles away. And when I call to tell them what they fixed is still broken, it takes at least a week to come and the same fees are charged as though it is a new repair vs correcting what they already charged me for and didn't fix or replace. It seems as though they don't care and act like they are doing a favor just by showing up. For a place that used to be well regarded, I agree they are not worth my time or money and I will be going elsewhere.

My autistic daughter is a longtime customer of Berkshire, with an expensive plan. Her Lennox gas…read morefurnace needed a new fan motor at a Berkshire quote of $2400. There was no negotiating on that price, even mentioning the price of gas to travel to Springfield,MA from West Springfield! Seriously! We sought out a separate quote with a local company, and the job was done quickly for $1600 including the new fan ordered from Lennox. I see a big problem with Berkshire 'abusing' the trust of longtime customers who expect they are in good hands. Other people at the Hampden East complex Nassau Drive have reported dismay with Berkshire and urge customers to go elsewhere. Thought you should know. Barbara Dautrich Carol Dautrich 98 Nassau Drive Springfield, MA. 01129

We paid extra to be a "Premier Customer" which supposedly would put us ahead of regular customers…read more A Tech (Jose) was here yesterday for a seasonal checkup. We had had no problems with the heat. He said we needed a capacitor so we paid an extra $110. He left and didn't flip the switch to turn the furnace back on. We didn't realize it until the heat didn't come on this morning. I called at 6:30 AM and got a call back at 7:45 AM. The heat didn't come on after flipping the switch. The best they could do was to send the same guy out between 2:00 - 3:00. I heard nothing by 3:30 so I called the office. I was told a different Tech would be out, who had two customers IN FRONT OF US! I called back at 4:00 because I hadn't heard anything. I was told he should be here by 4:30. We then called at 5:00 and was told he was on his next to last call and he would be here when that was finished. Jimmy came and took care of the problem. Jose had not only left the switch off, but he didn't turn the gas back on. Overall, except for Jimmy, it was less than a great experience the last 30 hours. I would have expected to have a Tech here before 5:30 PM today.

Aaron at Steve's plumbing Is great getting back to you, actually returns calls promptly! courteous…read moreand helpful, great service! Installed my new gas heating system and has come right away when I needed him for other issues.

From the owner: The Boiler Replacement Specialists…read more Steve's Plumbing & Heating Co. has been serving Western Massachusetts since 1978. We are a full-service company that specializes in boiler replacements. We pride ourselves on quality craftsmanship and a common sense approach to solving each customers' plumbing and heating problems. Call us today for more information.