It was a true pleasure visiting Valvoline. Colin was amazing--very knowledgeable and attentive,…read moremaking sure my car was well taken care of and that all the systems were checked properly. I will definitely keep going back to Valvoline in the future. Thank you, Colin!

I forgot to take pictures while I was there except to make sure I spelled Keone's name correctly I…read moreasked to take a pic of his name tag. Keone and Antonio were amazing! Both very personable and friendly and explained what they needed me to do since you stay in your car and they do all the work. It was great not feeling rushed!! I will definitely come back to get my next oil change here! Prices seemed a little high but luckily I had a coupon I got online.

I had exceptional service from Josiah at the Take 5, at Cagan's Crossing. Not only was he…read moreefficient, he was very helpful in helping me understand more about my vehicle as well as the other serviceman (I think his name was AJ). They made a tedious task very enjoyable and they really went out of their way to provide excellent quality service with a smile and personality:) Thanks so much!! Chandra Harris

All female team. Very professional! I was offered water when I drove up, the team was professional,…read moreefficient and very polite, plus knowledgeable. I have managed teams for years and was especially impressed that they carried out all 'corporate assigned safety and instructional statements naturally and sincerely. Thank you!

Kudos to Justin at Firestone 2587 S. Hwy US 27. They fixed the cooling fan issue that Tires Plus…read morewasn't able to.

The worst possible decision you can make for your vehicle and taking it to this place . These…read morepeople are rude , unprofessional, they lack knowledge and experience and take no responsibility for things they do wrong . They lie , they get defensive and they pretend to provide good service . Do yourself a favor and take your business elsewhere to a more professional place . I would hate to see they treat women without the knowledge needed to understand what's going on . This place is a vehicle nightmare .

I have only been to Viera location. I highly recommend these people. Did great job about 2 years…read moreago. I believe the man i dealt with had high values and was honest

Friendly, but beware. I asked to check out a small noise my car was making. What I got was a an…read more$8000 estimate of every fix you can imagine. I politely said no thank you and went to another mechanic. I showed them Christian brothers estimate and they laughed. They fixed everything for $500. Some examples. To replace headlight was $1000 other mechanic was $200. Also Christian brothers said my power steering fluid was leaking and could fixed for roughly 400-600. Turns out it wasn't leaking at all. Just be cautious and maybe get a second opinion if you see an outrageous estimate.

I am so impressed with Tuffy. Took my mom's vehicle in because the air was not working. At first…read moreEric thought it was going to be a major repair, however after starting the repair he found it was just something minor and not too expensive. I had already told him to go ahead with the major repair but he was honest and called me to let me know it wound up not being as bad which was a huge blessing as my mom is on a fixed income. I appreciate the honesty and for taking such good care of the vehicle and us! We will definitely be back for any future car repairs. I highly recommend giving this business a try. Honesty means everything in my book.

I have never been to a garage that was FRIENDLY, personable and helpful as this place! I must say,…read moreit HAS TO BE just this location. I completely loved the work dynamics betweent the employees. It is DEFINITELY true with the saying, "a good business is when the employees are happy", and that is what this place is about. I got nothing but excellent service from Chris, the lady behind the counter (I forgot her name :'D), the mechanic that worked on my car, and spotlight on Joe! Joe, overall, was my main point of contact and truly helped me out making my decisions in what to do with my car and helped me financially wise as well. Joe, you're a great guy! Service - I really want nothing but OEM parts for my car as it is my fault driver, and Joe was up front that they didn't have my OEM parts and I was appreciative about that. He assured me the parts, at least for what my car was needed, was up to par. Price and service is within the industry par, so they weren't trying to rob me or anything. I really enjoyed and felt calm and trusted in their work. I plan on coming here from now on. They let me inspect my car as I somewhat know what I'm looking for. I just got amazing service here!

This place is awesome. had to have some serious work on my car. They took it in and inspected it. I…read morehad left the car but they called me and invited to go over the findings, showing me everything so that I could see it. When we're done they gave me an estimate based on my needs and when I decided to only some of the work they did NOT pressure to do anymore. When I went back a little while late to pick the car up the manager Eric came in from the shop and told the associate handling me .. Rich I think.. to not forget my military discount. He saw my DAV tag. Got an extra 10% off without asking or promoting. They were all great and will have no problem going back to complete the rest of the work. Great team. read all the BS you want but make your own decision. Give them a shot. You won't be disappointed.

On November 29, 2025, I took advantage of a Black Friday deal offered by Pep Boys: buy two Cooper…read moreTires, get two free. On the same day, I scheduled an appointment for the installation of the four tires at Pep Boys store #1054 for 10:00 AM on December 5, 2025. After waiting an hour, I was apologized to for the delay and assured that I would be next. However, after another hour, my vehicle was finally on the lift with the rims and tires removed, only to be informed, "Sorry, we don't have your tires in stock." I was then offered the option to purchase other tires at an additional cost (which felt like a bait-and-switch). I understand that issues can arise, especially during a sale. However, part of good customer service should involve checking inventory before making a customer wait two hours past a scheduled appointment, only to inform them after their old tires have been removed from the vehicle. While at store 1054, I called Pep Boys customer service. I was told my case would be forwarded to a district manager, who would call me back, and was advised to "please monitor my calls." A day later, I am still waiting for that district manager to contact me. What has happened to basic customer service? If it weren't for the customer, businesses would not exist. The customer keeps your doors open, Pep Boys! I received a call at 5:15 PM on December 5, 2025, from Pep Boys Store 1054, notifying me that my tires have arrived and that I can schedule another appointment for installation. Now, I'm questioning whether I can trust Pep Boys for this installation. Can I trust that my life and my family's safety will be protected after Pep Boys works on my vehicle?

Alex and his team were great! You stay in your car and they do the oil change and check your car…read morefor fluids, lights and any maintenance or repair needs. Leland was our tech and he did a fantastic job with his deep booming voice. Definitely will be coming here for my oil change and maintenance needs! They are reasonably priced and very convenient.

FABULOUS SERVICE!! WE LOVE THEM!!! We serviced our Jeep on 4/8/26 and are extremely happy with the…read morequality of service for the jeep and customer service that we received. A definite 10/10. Bringing our Fusion in next. Please come see them. Best Pice in Clermont!!

Another reason to like this business. We were hearing a strange noise from our recently replaces…read morerear brakes. They inspected them and replaced them under warranty. They back up what they install. Down to earth and good people.

I took my car here a while ago now and I wasn't going to rate or review that this is just another…read moreshady unhonest mechanic that will rip you off given the chance. However, my mother took her car here and funny enough was given the SAME exact diagnosis for the same $1000+ bill. Never did the work they suggested and my car is still running like a charm so just another greedy owner who wants to take money where they can. Any work I've had done to my car since has never been anywhere close to the price they wanted to charge. It's unfortunate that you cannot trust these professions anymore, I strongly suggest finding a trustworthy mechanic who won't take advantage of you. Unfortunately I would never recommend anyone take your car here if you aren't savvy with cars or how much a service should actually cost.

Went in for an oil change and when I picked up my car there was dirty oil streak on the inside on…read morethe leather of my drivers door. They also didn't install all the screws for the splash pan that covers the bottom of the engine. These are special screws that I will probably have to go back to the dealer for now. I had left a message for the manager to call me and it's been two weeks now so I guess they are just ignoring it.

I'm NOT a complainer by nature at all. I never do things like this, but this was my experience…read moretoday at the Walmart Auto Center on John's Lake Road in Clermont. The AAA tow truck dropped my car with the shredded tire off at Walmart in Clermont at 2:10. The man at the auto center check-out counter was surprisingly rude, wouldn't even listen to two words of what I was explaining, he interrupted and said "You have to go out there and talk to a technician." I went out and told a technician what happened to my tire, he said he'd be there in a minute to check me in. I waited 45 minutes before he finally remembered I was there. (Only because I walked over there and stood in his direct field of vision. He rudely motioned for me to go back to the car, yelled "I'll be right there!" (There was one car in line, they weren't crowded) I waited 45 minutes for him, and he's rude to me? It's 2:55 at this point. They didn't START working on the car until 6:26. Finished at 6:36. A 3+ hour wait for a 10-minute job. The ONLY reason I went to Walmart at all is because I bought the warranty on the tires. I go to check out and ask about the warranty, only to be told that because the new tire was a different brand, I don't qualify for the warranty. I was so very over today. I paid the $122 bill and went home very aggravated.