All female team. Very professional! I was offered water when I drove up, the team was professional,…read moreefficient and very polite, plus knowledgeable. I have managed teams for years and was especially impressed that they carried out all 'corporate assigned safety and instructional statements naturally and sincerely. Thank you!

I had exceptional service from Josiah at the Take 5, at Cagan's Crossing. Not only was he…read moreefficient, he was very helpful in helping me understand more about my vehicle as well as the other serviceman (I think his name was AJ). They made a tedious task very enjoyable and they really went out of their way to provide excellent quality service with a smile and personality:) Thanks so much!! Chandra Harris

Kudos to Justin at Firestone 2587 S. Hwy US 27. They fixed the cooling fan issue that Tires Plus…read morewasn't able to.

Trying to help future customers make an informed decision on where not to go when something is…read morewrong with their car. This is based on my experience bringing my car in due to it shaking while driving. After a conversation with the service advisor who recommended new tires, I trusted the issue would be resolved. But after $800 worth of tires, one tow back to this place, and no help from Justin (the manager), I now have new tires I can't safely drive on due to the car still shaking. If this is your only option, like it was for me on a Sunday when I originally came in, I would document the conversation to protect yourself against their practices. Good luck!

I have only been to Viera location. I highly recommend these people. Did great job about 2 years…read moreago. I believe the man i dealt with had high values and was honest

Friendly, but beware. I asked to check out a small noise my car was making. What I got was a an…read more$8000 estimate of every fix you can imagine. I politely said no thank you and went to another mechanic. I showed them Christian brothers estimate and they laughed. They fixed everything for $500. Some examples. To replace headlight was $1000 other mechanic was $200. Also Christian brothers said my power steering fluid was leaking and could fixed for roughly 400-600. Turns out it wasn't leaking at all. Just be cautious and maybe get a second opinion if you see an outrageous estimate.

I am so impressed with Tuffy. Took my mom's vehicle in because the air was not working. At first…read moreEric thought it was going to be a major repair, however after starting the repair he found it was just something minor and not too expensive. I had already told him to go ahead with the major repair but he was honest and called me to let me know it wound up not being as bad which was a huge blessing as my mom is on a fixed income. I appreciate the honesty and for taking such good care of the vehicle and us! We will definitely be back for any future car repairs. I highly recommend giving this business a try. Honesty means everything in my book.

I have never been to a garage that was FRIENDLY, personable and helpful as this place! I must say,…read moreit HAS TO BE just this location. I completely loved the work dynamics betweent the employees. It is DEFINITELY true with the saying, "a good business is when the employees are happy", and that is what this place is about. I got nothing but excellent service from Chris, the lady behind the counter (I forgot her name :'D), the mechanic that worked on my car, and spotlight on Joe! Joe, overall, was my main point of contact and truly helped me out making my decisions in what to do with my car and helped me financially wise as well. Joe, you're a great guy! Service - I really want nothing but OEM parts for my car as it is my fault driver, and Joe was up front that they didn't have my OEM parts and I was appreciative about that. He assured me the parts, at least for what my car was needed, was up to par. Price and service is within the industry par, so they weren't trying to rob me or anything. I really enjoyed and felt calm and trusted in their work. I plan on coming here from now on. They let me inspect my car as I somewhat know what I'm looking for. I just got amazing service here!

This place is awesome. had to have some serious work on my car. They took it in and inspected it. I…read morehad left the car but they called me and invited to go over the findings, showing me everything so that I could see it. When we're done they gave me an estimate based on my needs and when I decided to only some of the work they did NOT pressure to do anymore. When I went back a little while late to pick the car up the manager Eric came in from the shop and told the associate handling me .. Rich I think.. to not forget my military discount. He saw my DAV tag. Got an extra 10% off without asking or promoting. They were all great and will have no problem going back to complete the rest of the work. Great team. read all the BS you want but make your own decision. Give them a shot. You won't be disappointed.

Very Unprofessional and dishonest. I went in for a new battery, they told me I needed a new starter…read morefor $800. No mechanic ever explained to me what was actually going on. I called their bluff, walked out, started my car (shocker), then went to autozone and got my battery, starting system, and alternator checked for free. Turns out everything is fine. They tried to get me! Avoid this Pep Boys at all costs.

Alex and his team were great! You stay in your car and they do the oil change and check your car…read morefor fluids, lights and any maintenance or repair needs. Leland was our tech and he did a fantastic job with his deep booming voice. Definitely will be coming here for my oil change and maintenance needs! They are reasonably priced and very convenient.

Prices are litter higher than officer places. But the service team is friendly and they dont push…read moreextra work on you. If you need a quick oil change and can't get into a dealership it's not a bad stop in.

Another reason to like this business. We were hearing a strange noise from our recently replaces…read morerear brakes. They inspected them and replaced them under warranty. They back up what they install. Down to earth and good people.

I took my car here a while ago now and I wasn't going to rate or review that this is just another…read moreshady unhonest mechanic that will rip you off given the chance. However, my mother took her car here and funny enough was given the SAME exact diagnosis for the same $1000+ bill. Never did the work they suggested and my car is still running like a charm so just another greedy owner who wants to take money where they can. Any work I've had done to my car since has never been anywhere close to the price they wanted to charge. It's unfortunate that you cannot trust these professions anymore, I strongly suggest finding a trustworthy mechanic who won't take advantage of you. Unfortunately I would never recommend anyone take your car here if you aren't savvy with cars or how much a service should actually cost.