Oil change. Was like the 7-8th car and was satisfied on how long it took to get in and out. Wasn't…read morethere longer than a hour-hour and a half.

I forgot to take pictures while I was there except to make sure I spelled Keone's name correctly I…read moreasked to take a pic of his name tag. Keone and Antonio were amazing! Both very personable and friendly and explained what they needed me to do since you stay in your car and they do all the work. It was great not feeling rushed!! I will definitely come back to get my next oil change here! Prices seemed a little high but luckily I had a coupon I got online.

All female team. Very professional! I was offered water when I drove up, the team was professional,…read moreefficient and very polite, plus knowledgeable. I have managed teams for years and was especially impressed that they carried out all 'corporate assigned safety and instructional statements naturally and sincerely. Thank you!

I had exceptional service from Josiah at the Take 5, at Cagan's Crossing. Not only was he…read moreefficient, he was very helpful in helping me understand more about my vehicle as well as the other serviceman (I think his name was AJ). They made a tedious task very enjoyable and they really went out of their way to provide excellent quality service with a smile and personality:) Thanks so much!! Chandra Harris

Trying to help future customers make an informed decision on where not to go when something is…read morewrong with their car. This is based on my experience bringing my car in due to it shaking while driving. After a conversation with the service advisor who recommended new tires, I trusted the issue would be resolved. But after $800 worth of tires, one tow back to this place, and no help from Justin (the manager), I now have new tires I can't safely drive on due to the car still shaking. If this is your only option, like it was for me on a Sunday when I originally came in, I would document the conversation to protect yourself against their practices. Good luck!

Kudos to Justin at Firestone 2587 S. Hwy US 27. They fixed the cooling fan issue that Tires Plus…read morewasn't able to.

I had a slow leak in a tire, and all of the other "tire " places around were quoting at least an…read morehour and a half just to see if they could find a screw or a nail that I could not. I called Christian Brothers and Jeremy told me to bring it right in. He quickly put it on the lift and had me back on the road in no time. Where the screw was couldn't be patched, but he offered to put a plug in it to get me by until I could get a tire. He then refused to take payment for the service. Needless to say, I ordered the tire from them instead of going to another place. This kind of "do the right thing for people" service is far and few between these days. Thank you!

Friendly, but beware. I asked to check out a small noise my car was making. What I got was a an…read more$8000 estimate of every fix you can imagine. I politely said no thank you and went to another mechanic. I showed them Christian brothers estimate and they laughed. They fixed everything for $500. Some examples. To replace headlight was $1000 other mechanic was $200. Also Christian brothers said my power steering fluid was leaking and could fixed for roughly 400-600. Turns out it wasn't leaking at all. Just be cautious and maybe get a second opinion if you see an outrageous estimate.

I am so impressed with Tuffy. Took my mom's vehicle in because the air was not working. At first…read moreEric thought it was going to be a major repair, however after starting the repair he found it was just something minor and not too expensive. I had already told him to go ahead with the major repair but he was honest and called me to let me know it wound up not being as bad which was a huge blessing as my mom is on a fixed income. I appreciate the honesty and for taking such good care of the vehicle and us! We will definitely be back for any future car repairs. I highly recommend giving this business a try. Honesty means everything in my book.

I have never been to a garage that was FRIENDLY, personable and helpful as this place! I must say,…read moreit HAS TO BE just this location. I completely loved the work dynamics betweent the employees. It is DEFINITELY true with the saying, "a good business is when the employees are happy", and that is what this place is about. I got nothing but excellent service from Chris, the lady behind the counter (I forgot her name :'D), the mechanic that worked on my car, and spotlight on Joe! Joe, overall, was my main point of contact and truly helped me out making my decisions in what to do with my car and helped me financially wise as well. Joe, you're a great guy! Service - I really want nothing but OEM parts for my car as it is my fault driver, and Joe was up front that they didn't have my OEM parts and I was appreciative about that. He assured me the parts, at least for what my car was needed, was up to par. Price and service is within the industry par, so they weren't trying to rob me or anything. I really enjoyed and felt calm and trusted in their work. I plan on coming here from now on. They let me inspect my car as I somewhat know what I'm looking for. I just got amazing service here!

Very Unprofessional and dishonest. I went in for a new battery, they told me I needed a new starter…read morefor $800. No mechanic ever explained to me what was actually going on. I called their bluff, walked out, started my car (shocker), then went to autozone and got my battery, starting system, and alternator checked for free. Turns out everything is fine. They tried to get me! Avoid this Pep Boys at all costs.

On November 29, 2025, I took advantage of a Black Friday deal offered by Pep Boys: buy two Cooper…read moreTires, get two free. On the same day, I scheduled an appointment for the installation of the four tires at Pep Boys store #1054 for 10:00 AM on December 5, 2025. After waiting an hour, I was apologized to for the delay and assured that I would be next. However, after another hour, my vehicle was finally on the lift with the rims and tires removed, only to be informed, "Sorry, we don't have your tires in stock." I was then offered the option to purchase other tires at an additional cost (which felt like a bait-and-switch). I understand that issues can arise, especially during a sale. However, part of good customer service should involve checking inventory before making a customer wait two hours past a scheduled appointment, only to inform them after their old tires have been removed from the vehicle. While at store 1054, I called Pep Boys customer service. I was told my case would be forwarded to a district manager, who would call me back, and was advised to "please monitor my calls." A day later, I am still waiting for that district manager to contact me. What has happened to basic customer service? If it weren't for the customer, businesses would not exist. The customer keeps your doors open, Pep Boys! I received a call at 5:15 PM on December 5, 2025, from Pep Boys Store 1054, notifying me that my tires have arrived and that I can schedule another appointment for installation. Now, I'm questioning whether I can trust Pep Boys for this installation. Can I trust that my life and my family's safety will be protected after Pep Boys works on my vehicle?

Had a terrible experience at Take 5 down the road - left and came here and what a difference! We…read moreuse Valvoline in NY and they're always great. Same thing here, polite techs, fast and easy, no pressure to buy additional services.

If I could've given zero stars I would've. The store location is at 1505 Finley Ave. in Davenport,…read moreFlorida. I contacted the 800 number for Valvoline to get involved. The manager of the shop Kiante called me. I've been going to Valvoline since 2023. The last two times I went to get my oil changed. I noticed the car shaking and moving really aggressively, and sounds of a ratchet gun. When I question them, they said that the drain plug was a little tight to not worry. The last time I went was the same issue, and I started to really pay attention what was going on. They started draining my oil from the top of the engine. I do not remember the person that worked on my vehicle but they said that it was normal to suck it out from the top of the engine. Last week when I spoke with the manager Kiante, he said that they do oil changes from Jeep grand Cherokee's from the top of the engine all the time and that's how it's done. This is a lie. My dad owned an automotive shop my entire life up to 2020 when he passed away. I know this is not true. When I questioned him, he asked me if I was calling him a liar. I said you're not telling me the truth so I guess you are. I thought it was really unprofessional and from that point on the conversation went bad. The manager was yelling at me and speaking to me in a very unprofessional tone. He claimed that it was not them that stripped the drain plug and he refused to take accountability. I know that Valvoline is responsible because that is the only place I ever took my jeep to have an oil change in the last 3 years. I told him I didn't want to speak with him anymore that I'd rather speak with his area manager,(Sean). The store manager then told me that he's gonna look at the video and he'll show me what happened underneath my engine. All I really wanted was for them to replace the drain plug that they had stripped. At this point, I don't trust nor believe anything He says. I've been waiting six days for Sean to call me back. Now my faith and confidence in Valvoline technicians to do the right thing is gone. I went to a local mechanic who told me that the drain plug was tight and so hard that it took him a while to get it out. He said it was way over tightened. A new drain plug cost only nine dollars and change. I got a new oil change. I had to go through all this aggravation for a nine dollar drain plug. I really think that upper management should look into these two managers and see how incompetent they are acting. Looking at past online reviews of this shop I see that there has been similar problems in the past. I can honestly say I cannot recommend Valvoline anymore especially the one at this location.

Another reason to like this business. We were hearing a strange noise from our recently replaces…read morerear brakes. They inspected them and replaced them under warranty. They back up what they install. Down to earth and good people.

I took my car here a while ago now and I wasn't going to rate or review that this is just another…read moreshady unhonest mechanic that will rip you off given the chance. However, my mother took her car here and funny enough was given the SAME exact diagnosis for the same $1000+ bill. Never did the work they suggested and my car is still running like a charm so just another greedy owner who wants to take money where they can. Any work I've had done to my car since has never been anywhere close to the price they wanted to charge. It's unfortunate that you cannot trust these professions anymore, I strongly suggest finding a trustworthy mechanic who won't take advantage of you. Unfortunately I would never recommend anyone take your car here if you aren't savvy with cars or how much a service should actually cost.

I made an on-line appointment thru the Walmart App the day before my scheduled car service and I…read morearrived 30 minutes ahead of the scheduled time at the WACC in Clermont. Approximately 50 minutes after I checked in, I was told that the auto center did not have one single oil filter in their whole store that would fit on my car.

Went in for an oil change and when I picked up my car there was dirty oil streak on the inside on…read morethe leather of my drivers door. They also didn't install all the screws for the splash pan that covers the bottom of the engine. These are special screws that I will probably have to go back to the dealer for now. I had left a message for the manager to call me and it's been two weeks now so I guess they are just ignoring it.