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    Action Cycle Sales

    2.0 (2 reviews)

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    2 years ago

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    4 years ago

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    West Side Honda-Kawasaki Ducati - Front Exterior (Old Fire Station)

    West Side Honda-Kawasaki Ducati

    (3 reviews)

    Not a rider's shop, plain and simple…read more I brought in a perfectly working Nuetech Tubliss rim with a partially mounted new tire and just asked them to finish seating it. Right off the bat, the service guy kept insisting it was a bib mousse. I corrected him multiple times, but he kept arguing finally saying they were "basically the same" (they're not). Once it was obvious he was wrong, he just shut down the conversation and started talking to someone else. The next day I get told the high-pressure tube valve is torn (after they had mounted the tire), but somehow, they "can't confirm" if they caused it. They even admitted they didn't do a basic air check beforehand. This is after the system held air overnight before I brought it in and had been working fine for over a year. So now I'm out over $100 because of their mistake, and they won't own it. Communication the whole time was frustrating--constantly being talked over, brushed off, and having them focus on irrelevant stuff. They were friendly as long as I agreed with them, but the second I pushed back, the tone got noticeably more arrogant and outright dismissive. Then when they told me to come pick up my damaged wheel, conveniently neither the install tech nor the service manager was there. Once I got home and looked things over more carefully, I also found damage to the bead of the new tire--so that's potentially another $100 in damage caused by these guys. I came here expecting experienced, professional service. Instead, I left with a damaged wheel, a damaged tire, and zero accountability. Waiving labor was supposed to make it right, but that doesn't even come close given the situation. Strongly advise staying away from this place if you have anything more than off the shelf needs.

    If you buy anything from these people make darn sure it works before you leave the store or they…read morewill refuse to refund it and rip you off. They don't care about their customers they just care about getting their money and then you're on your own. I bought a helmet intercom sent that had to be installed to check it and when it turned out to be broken they refused to replace it or refund it even though it could not be checked without installing it so watch your back with these people they steal.

    Evansville Harley Davidson - Sale items

    Evansville Harley Davidson

    (15 reviews)

    To be honest, don't understand some of these reviews. Ihavow that management warechanged about 2…read moreyears ago and most of the poor reviews are prior. Went there to day when my 2019 RGU developed a high idle. I have an aftermarket extended warranty, so was not to concerned other than being on a trip and parts availability. They looked at a right away and initially thought it was a throttle position sensor and weren't sure they had one. They pulled it in back and about 30 minutes later the tech came out to tell.me I must have it the kill switch when it was idling high, he reset the idle and showed me a simple trick to do it myself. Live in Chicagoland, so won't be able to use them much, however when I know I am going to be in the area, if I have an issue that can wait till I go down, they'll be doing the work. We met and talked with people working in a few different positions and found EVERYONE pleasant and welcoming. Would highly recommend this to any with or looking to by a Harley Davidson.

    Took my 2015 Street Glide in for tire replacement…read more Appointment was for 10am I was told 2 to 2-1/2 hours. I received a call around 1:30pm that the rear rim was bent and would need replacement. I couldn't accept that report over the phone so I went to the dealership to see. Through a circus of pretenders trying to show me the non-existent bend in my rim, I asked that they remove the tire and inspect both the tire and rim. I got a call about an hour later that the process was watched by the service writer and they continued to insist the rim was bent. I asked if it holds air, they said yes. I took receipt of the bike, signed their disclaimer where I denied replacing the rim. I rode it home, made video of spinning the rear wheel with a dial indicator contacting the rim edges, through 360 degrees of rotation there was no deflection greater than 3 thousandths... not a bent rim! I did notice rolled over rubber between the tire and rim, sprays soapy water and found it was leaking there. I marked the tire and rime locations, took it back to HD of Evansville, when they removed the tire from the rim, the tire had a rolled edge during install and was severely damaged between the "suspect markings" I made while still on the rim. If you are wanting to buy t-shirts, HD wax, or HD labeled items, the dealerships are now focusing on retail sales versus true customer support and service. I would not hire a person from HD Evansville to check the air in my tires, knowledge in their shop is lacking, to say it nicely! They wanted me to buy a $700 rim to make up for their mistake of ruining a tire trying to put it on a stock rim. I watched the install of the 2nd tire, it took 3 people to work their tire machine and it looked like a cluster!

    Action Cycle Sales - motorcycledealers - Updated May 2026

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