Very good experience! They exceeded my expectations did exactly what I wanted. The owner was…read moreextremely helpful the staff treated me well. I drove off with my brand new 2020 Polaris Slingshot

Extremely unprofessional service from Big Country Powersports. I got hung up on twice, and when…read morethey did answer, the attitude was rude and way too casual. Not how a business should treat potential customers, I would never buy a fking motorcycle here agai...

To be honest, don't understand some of these reviews. Ihavow that management warechanged about 2…read moreyears ago and most of the poor reviews are prior. Went there to day when my 2019 RGU developed a high idle. I have an aftermarket extended warranty, so was not to concerned other than being on a trip and parts availability. They looked at a right away and initially thought it was a throttle position sensor and weren't sure they had one. They pulled it in back and about 30 minutes later the tech came out to tell.me I must have it the kill switch when it was idling high, he reset the idle and showed me a simple trick to do it myself. Live in Chicagoland, so won't be able to use them much, however when I know I am going to be in the area, if I have an issue that can wait till I go down, they'll be doing the work. We met and talked with people working in a few different positions and found EVERYONE pleasant and welcoming. Would highly recommend this to any with or looking to by a Harley Davidson.

Took my 2015 Street Glide in for tire replacement…read more Appointment was for 10am I was told 2 to 2-1/2 hours. I received a call around 1:30pm that the rear rim was bent and would need replacement. I couldn't accept that report over the phone so I went to the dealership to see. Through a circus of pretenders trying to show me the non-existent bend in my rim, I asked that they remove the tire and inspect both the tire and rim. I got a call about an hour later that the process was watched by the service writer and they continued to insist the rim was bent. I asked if it holds air, they said yes. I took receipt of the bike, signed their disclaimer where I denied replacing the rim. I rode it home, made video of spinning the rear wheel with a dial indicator contacting the rim edges, through 360 degrees of rotation there was no deflection greater than 3 thousandths... not a bent rim! I did notice rolled over rubber between the tire and rim, sprays soapy water and found it was leaking there. I marked the tire and rime locations, took it back to HD of Evansville, when they removed the tire from the rim, the tire had a rolled edge during install and was severely damaged between the "suspect markings" I made while still on the rim. If you are wanting to buy t-shirts, HD wax, or HD labeled items, the dealerships are now focusing on retail sales versus true customer support and service. I would not hire a person from HD Evansville to check the air in my tires, knowledge in their shop is lacking, to say it nicely! They wanted me to buy a $700 rim to make up for their mistake of ruining a tire trying to put it on a stock rim. I watched the install of the 2nd tire, it took 3 people to work their tire machine and it looked like a cluster!

I took my Polaris 4 wheeler in for tune up and service. They did a good job, for a fair price and…read moregot it back to me in just a few days. I will be a repeat customer. Clint White

I have bought several atv and utv from Johnny . i tell him what I want he either has in stock or…read moregets in for me . always competitive and goes over all the features of the machine . I like that they are locally owned and make you feel like part of the family . they have a great service and parts department. the staff makes you feel important I like that . Buy local it helps also if you have an issue or recall it helps to buy local instead of out of state . thank you JUM NOLE