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Action Auto

2.0 (4 reviews)
Closed • 9:00 am - 5:00 pm

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10 months ago

Said they would call back the next day still have not heard back 3 months later. Truck is still on the lot.

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6 years ago

Be very careful here. Owner lied about condition and prior accident damage. I have the records and pictures to prove it. Stay away.

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7 years ago

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8 years ago

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Greenway Honda of Florence

Greenway Honda of Florence

(9 reviews)

Ordered parts through oempartsonline.com fulfilled through Greenway / Singing River Honda on 9/8…read more Saw the website advise that it could take 2-4 days to fulfill the order. Called 9/12, 4 business days later, to get an update when the order showed still "In Progress". Was given a bunch of excuses: "we're understaffed," "we're experiencing a high volume of orders," "there's no phone in the back where the online orders are fulfilled," "with 1500 orders, it might take a little longer but you can cancel your order if you want". Ok, fine, so I wait. Another 4 business days go by with radio silence and the order still showing "In Progress". I call back and speak to the same guy and am given the same excuses. I'm wondering if it's not this poor dude's job to answer the phone all day, talk to customers angry that their online orders aren't shipping, and provide the "company line" excuses and deflections because that seems like a crummy job. He says he'll have them email me. The next day, no email. It is now 9/19, a full two business WEEKS since the order was created and its still showing "In Progress". I call back and speak to my buddy in the parts department. He says, "they sent out an email with an update yesterday". Neither my inbox nor my spam folder received anything from them. I have him send the update to a different email and I receive an email with the same excuses I got on 9/12. At this point, I am through waiting for these clowns so I cancel the order. This is not my first experience ordering OEM parts through these websites by a long shot but this was definitely my worst experience. Don't make the same mistake I did and order parts through oempartsonline.com / Greenway / Singing River Honda unless you want to throw weeks on your project into the toilet. Who knows when I would get the parts if I just kept waiting. Possibly never. The employee that I spoke to was fine but if this is the best service Greenway / Singing River Honda can provide, they need to shut down their online orders department. I asked to speak to a supervisor about this and was told I'll get a call back. Not holding my breath for that one either.

Highly NOT recommended company. They've sent a wrong part. No refund or re-sending the right part…read more Think twice before buying anything from them!

Long-Lewis Volkswagen Mitsubishi - General Manager Jeremy Hartnell

Long-Lewis Volkswagen Mitsubishi

(1 review)

I rarely leave reviews but after traveling out of state and stopping by your dealership to see if…read moresomeone could verify why my sisters key fob wasn't working your Service Manager Keely was walking by and asked if I needed assistance. She then went above and beyond to make sure to get us taken care of and within less than an hour she had our vehicle up and running and threw in a car wash. Our dealerships in our area never wash vehicles so it was an added plus. It's Customer Service like this that makes people want to come back. Thank you for everything Keely! We appreciate you.

From the owner: Working in the automotive industry for over 100 years, we know a thing or two about purchasing a…read morevehicle. We also understand just how frustrating this can be. At LONG-LEWIS™ we have spent countless hours learning how we can make the buying experience as good as it can possibly be. We even went as far as surveying our customers and found out exactly what they want. And this is our guarantee to you: Our Best Price Up-Front Without Having to Beg for It. No Hidden Fees or Bogus Markups to Trick You into Paying More. Non-Commissioned Salespeople that Don’t get Paid More to Charge You More. Our Best Price for Your Trade the 1st Time. We Buy Your Vehicle even if You Don’t Buy Ours. A Money Back Guarantee just in case You Change Your Mind. Isn’t that the way the buying experience should be, easy, and stress free? And that’s exactly what you will get every time at LONG-LEWIS™ and our unique Customer Centered Buying Process. At LONG-LEWIS™,

Pace Used Car Dealership - 2014 Chevy equinox

Pace Used Car Dealership

(2 reviews)

I'm in the process of buying a 2014 Chevy equinox from Larry Pace and when I paid the down payment…read moreon it last month I was told that in 20 days I would have my title application in the mail now a month later I cant get a tag or title and still haven't received the title application and for some ungodly reason he will not return any of my calls or messages. So I think I'm about to contact my lawyer and have his business license took for selling something you cant drive on the roads cause you have to have a tag or you get pulled over by the police for no tag and then you get a bunch of tickets.

Bought an older truck understanding that it could have some minor issues. Just be aware, when you…read morebuy something from him, that as soon as you take possession, whatever happens is all on you. Ran fine during test drive. Bought the truck and it immediately started running rough. I noticed that a hose was taken off the valve cover causing a vacuum leak. I plug the hose back in and immediately the truck started smoking terribly. Valve cover was gunked up with oil causing it to be pulled into the intake. I think this was done intentionally to cover up an issue. When I tried to drive it the first night, no lights would work, and I mean no lights. Turned out it was missing many of the fuses which was odd. I started to work on getting the check engine lights fixed which started with the O2 sensors. When I get under the truck to start changing them out, the wiring was actually cut, so I had to replace the actual wiring harness. Next check engine light was knock sensors. The power steering pump locked up after driving less than 100 miles. The truck is currently in the shop with a broken ring gear in the differential. The shop working on it called me to let me know the spider gears also welded themselves together, it seems as if someone was doing excessive burnouts in the truck to cause this. I have put less than a tank of gas thru the truck and I have around $3500 in repairs just to make it drivable. When I told Mr. Pace all the issues, his response was that the truck was sold as is. If you buy something from him best of luck, because you are on your own.

Woody Anderson of Madison

Woody Anderson of Madison

(15 reviews)

Ever since I have moved here a little over a year ago, I have always taken my ford vehicles to a…read moreFord Quick Lane for regular oil changes. When I moved, I was not to sure where to go for my oil changes and regular maintenance. I have found an AMAZING Ford Quick Lane Service Center. It is located on Hughes Rd, right off of Interstate 72 in Madison, Al. The staff there are Amazing, I personally want to Shout Out to Kasey Allen - Service Writer!!!!! Ever since I started going there, he has ALWAYS gone Above and Beyond with his GREAT Customer Service, he treats me with the Upmost Respect and makes me feel like part of his family!!! He always answers all my questions and is an AWESOME Listener!!!! He explains everything in detail and takes his time to make sure I understand everything!!!! I HIGHLY Recommend this Ford Service Center to Everyone!!!! You will definitely be treated with GREAT Customer Service from Kasey and everyone!!!! Thank you Kasey for always taking care of my vehicle and for being an OUTSTANDING PERSON!!!!

I've taken my vehicle to Woody Anderson multiple times for oil changes, an engine mount…read morereplacement, an oil pan replacement, and other repairs, and every experience has gone smoothly. I've never had any issues, and the employees have always been kind, professional, and helpful. It's reassuring to have a dealership I can rely on for quality service. I definitely appreciate their consistency and would recommend them to others.

Action Auto - usedcardealers - Updated July 2026

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