First thing to improve is to have a class on how to treat your customers. The CEO needs to do a…read moresurprise visit to this location. There was one person who was super friendly he was the one sitting at the front and greets you as you come in. He should be the manager. We just purchased a vehicle at this location. My friend loves his vehicle but the customer service skills is super lacking with some at this location. It could have been because we are a gay couple maybe idk just do better

If I could leave a zero I would. Carmart of Florence is terrible customer service. Especially the…read moreGM Ms. Flounder or however you spell it is the rudest person. She has absolutely zero customer service skills. If you're looking to purchase a car from this lot stay away! Go to Jackson TN or the Corinth Ms location super customer service team.

These dealers will rip you off and lie straight to your face, I made the dumb mistake of not…read moregetting the car checked out, was told that I only needed a oil change, tires rotated and balanced, and a few minor repairs. I called them to see if this was a honest mistake, told me I was a liar and they wont do anything to help. go somewhere else and avoid these people at all cost. No sense of integrity or honesty, had buy around 750$ in additional repairs.

Purchase parts on-line and needed return. Automated response says someone will respond. 2 weeks…read morelater nothing. Called several times to the parts depart. Left messages and nothing. Unable to speak to anyone. If want a new car, instant response. Funny how that works....

Bought tire from there they will not beat around the bush when you get a hole in twice when it…read moreshould've had another tire on it, that's not a good place to buy tires at all

ZERO STARS. Mark Green is a crook and a liar. he preys on people that are down on their luck and he…read moreknows he can take advantage of. he repossessed a car from me out of a hospital parking lot while I was inside receiving life saving care due to a serious illness. the payment was only FOUR days late. he then blocked me and my family on social media and refused to answer our phone calls. do NOTTTTT buy anything from this man!!!!!!!!

Hey was very honest and very nice he was very easy to deal with an the car was perfect we have had…read moreno problems with it

Said they would call back the next day still have not heard back 3 months later. Truck is still on…read morethe lot.

Be very careful here. Owner lied about condition and prior accident damage. I have the records…read moreand pictures to prove it. Stay away.

I love going here for car maintenance. They're very nice, they explain everything to me and keep it…read morereal. Will always recommend them!!!

I have always had great success with their service. They always just fix what needs to be fixed. I…read morehave total trust in their work. Been taking my vehicles there for years.