Ordered parts through oempartsonline.com fulfilled through Greenway / Singing River Honda on 9/8…read more Saw the website advise that it could take 2-4 days to fulfill the order. Called 9/12, 4 business days later, to get an update when the order showed still "In Progress". Was given a bunch of excuses: "we're understaffed," "we're experiencing a high volume of orders," "there's no phone in the back where the online orders are fulfilled," "with 1500 orders, it might take a little longer but you can cancel your order if you want". Ok, fine, so I wait. Another 4 business days go by with radio silence and the order still showing "In Progress". I call back and speak to the same guy and am given the same excuses. I'm wondering if it's not this poor dude's job to answer the phone all day, talk to customers angry that their online orders aren't shipping, and provide the "company line" excuses and deflections because that seems like a crummy job. He says he'll have them email me. The next day, no email. It is now 9/19, a full two business WEEKS since the order was created and its still showing "In Progress". I call back and speak to my buddy in the parts department. He says, "they sent out an email with an update yesterday". Neither my inbox nor my spam folder received anything from them. I have him send the update to a different email and I receive an email with the same excuses I got on 9/12. At this point, I am through waiting for these clowns so I cancel the order. This is not my first experience ordering OEM parts through these websites by a long shot but this was definitely my worst experience. Don't make the same mistake I did and order parts through oempartsonline.com / Greenway / Singing River Honda unless you want to throw weeks on your project into the toilet. Who knows when I would get the parts if I just kept waiting. Possibly never. The employee that I spoke to was fine but if this is the best service Greenway / Singing River Honda can provide, they need to shut down their online orders department. I asked to speak to a supervisor about this and was told I'll get a call back. Not holding my breath for that one either.

By far such an amazing experience at this dealership and the main reason was because of the…read morehandsome young man Jaymo who made me feel so welcomed and helped me find the perfect car. He was so knowledgeable and helpful I would recommend him every single time !!!! Jaymo you are amazing.

My daughter and I went looking at all the car lots in the surrounding areas. We returned to…read moreSouthern Automotive Group and the staff were amazing. They worked with us and answered all of our questions and concerns. Manny was an amazing salesman. Thank you! We have one ha new Jeep owner!

Awesome dealer! Found a great truck at a reasonable price. Honest and hard working staff who go…read moreabove expectations. Will do business again for sure.

I had an enjoyable buying experience and they did what they said they would. I really like the car…read moreI purchased aND if I need another car I will stop by to see em.

After four exhausting months dealing with unsafe workmanship elsewhere, Singing River CDJR is the…read morereason I finally have my vehicle back and safe to drive. From the moment my Jeep arrived, the difference was obvious: professionalism, transparency, and accountability. Their team didn't guess, deflect, or minimize concerns -- they documented everything and let the evidence speak for itself. Tyler, my certified service advisor, went above and beyond in every possible way. He communicated clearly, advocated for me with third parties, explained findings in detail, and never once made me feel dismissed or uninformed. Tyler treated this situation like it mattered -- because it did. Manny, the technician who repaired my Jeep, deserves just as much recognition. His work was thorough, precise, and done correctly the first time. Manny identified and corrected multiple safety-critical issues that should never have existed, and his attention to detail gave me confidence I hadn't had in months. Singing River Jeep: * Documented extensive prior workmanship failures * Corrected missing and incorrect bolts, clamps, and hardware * Properly addressed oil contamination issues * Communicated every step with honesty and clarity * Returned my Jeep in safe, drivable condition What stood out most was their integrity. They didn't cut corners, didn't try to rush me out the door, and didn't shy away from difficult conversations. They stood with me and helped hold another shop accountable -- something they were not obligated to do, but did anyway. If you want certified technicians, real diagnostics, honest communication, and a dealership that actually stands behind its work, Singing River Jeep is where you go. I cannot recommend them highly enough. Singing River CDJR

Auna Kate Hale was wonderful in assisting us. She was attentive, professional and friendly.read more

Said they would call back the next day still have not heard back 3 months later. Truck is still on…read morethe lot.

Be very careful here. Owner lied about condition and prior accident damage. I have the records…read moreand pictures to prove it. Stay away.

During the grueling task of finding another vehicle I ventured here. This is part of the muscle…read moreshoals group. It is worth the drive. Although I could not find what I wanted due to a recall where Ford as usual taking forever to do something, the staff here was Great. They were so far from pushy car salesmen. They had a great business atmosphere in general. Next time I do look, I believe I may actually even start here. It is actually in Florence and not muscle shoals but the parking was fair. The waiting room was nice and once again I just have to commend the staff on their excellent service even though in the end I did not purchase from them.

I had a coupon for a free brake check and took our van in. The staff there were absolutely great…read moreand very friendly, helpful and cheerful. I ended up taking the van in a second time for 4 all new tires. Great prices too! They have a kids play area which was a huge hit for my daughter during the wait. A few days later, we got a thank you card in the mail from them. Wow!

They were prompt and courteous. They called me to schedule…read morerepairs for the recall on my vehicle. Then the mobile technician called regarding the day and window of time that he would arrive. Then he called me when he was on the way to my house.

Not very happy with Ford motor company. I have a 2016 Ford Mustang GT that I bought brand new and…read moreit only has a little over 17 thousand miles on it. I was told my local dealership that the A/C was locked up and that the clutch and compressor were built together and that it would cost me $1600.00 to have it fixed! Yes, I know it's nearly 10 years old. But come on 17k miles and it goes out!! I have 1991 Pontiac Grand Am and a 2007 Suzuki Grand Vitara both I bought brand new and still own both, each one has over 220k miles on them and their A/C still work. I don't think I've even had to have freon put in them! Very dissatisfied with Ford and will never buy another!

Bought transmission for a guy there that said it only had 20 miles on it since rebuild date was…read morestamped on top of trans for 2015 got back to the house and installed trans in truck same day we got it and it only has 1st and 2 nd gears we messaged the guy we got it from and he said that it was something we did wrong. He will not give a refund and said it was sold as is so evidently he figured it was bad. we have been working on vehicles for 25+ years everything was done right along with a trans cooler flush and new fluid. Would not recommend doin business there if this is the kind of people they keep around.