Came in for a second opinion diagnostic, my car had been intermittently not starting…read more (I had been here before on July 4th and they saved my life and helped get my family on the road quick so we didn't miss family festivities out of town) Turned out I needed my alternator replaced on top of a new battery. Pricing was insanely competitive, and Chris even worked his magic to knock some extra off, because having your alternator go out on a Wednesday isn't fun for anyone's bank account in this economy. They pushed to get my car done quickly so I could pick my son up on time from school- and even had a mechanic pause his work to drive me up the road to my house so I could eat and get our second vehicle in case they ran over with the repair. These men never once made me feel like a burden and helped me with a smile, explained pricing to me in a way that felt educational, every employee was kind and generous in going above and beyond to have my car repaired and me as a customer and person taken care of. I literally couldn't make a second Google review so I came here to give this review- and work and kindness like this deserves to be recognized. Thank you Pep Boys for saving my skin again!

Black bald guy at the counter lost this store $170 with his stink attitude. I went right around the…read morecorner on Madison Blvd to Express Oil Change where the customer service was TOP TIER! Next time don't pick an argument with a woman that's not yours!