I can't comment on the service since that's where most of the bad reviews are, but I sincerely…read moredoubt that this very busy dealership has their good service experiences posted on here. I called Audi Huntsville after visiting Audi Nashville. I had a q3 to trade and had a car in mind but Nashville didn't want to negotiate too much on the price. Eric at Huntsville picked up the phone and after hearing my story quickly found us the right car for the right price. I can't stress enough how important it is to accommodate the reluctant buyer. Huntsville is a haul from Franklin TN where we live, but we came and picked up the car. Mark, the finance manager sat down with us and we had paperwork signed in less than 20 minutes. I know quite a bit about leasing cars and how the money side works, these guys don't put up smoke and mirrors, very straight forward. If you want a great deal on a new Audi, give Eric a call. Make sure you do your research on the car you want and learn to understand auto financing, these guys appreciate it when you understand the very good deal you're getting. I have another Audi and I can't wait to see what we Eric and his staff can do to get me out of it into a new one. Thank you Eric!

Buying the vehicle was smooth -- but the service department is an absolute nightmare. I recently…read morehad a cracked windshield and called to see if our extended warranty covered it. I spoke with someone in service who said yes, he'd start the claim and call me back. He did call back once to get details about the crack, but after that, I never heard another word. I waited several days with no update and had to call back myself. The next person told me there was no record of my call, didn't know who I spoke to, and said they'd figure it out and call me back. No one did. When I called again, I was told no one had ever spoken to me and that the dealership doesn't handle windshield claims -- that I'd have to call the warranty company myself. When I did, the warranty company immediately confirmed a man named Jeff at the dealership had in fact started the claim. So not only did someone at the dealership speak to me, they lied and denied it. I then asked to speak with the manager to address how poorly this was handled. I was told he was out and that he'd call me back. That was September 14th. It's now weeks later -- and no one has ever called me. The complete lack of communication, accountability, and basic customer service is unacceptable. If you ever need service here, document every name, time, and call -- because clearly, they won't. Sales may be fine, but once you're in the door for service, it's a completely different story. This is not how a dealership should treat customers.

Called looking for a Rough Country bed liner for my 2026 Ford Maverick. They didn't have it in…read morestock, but they ordered it quickly and got it in within a reasonable time. Great price and friendly service. I'll definitely be back!

Fast, friendly, knowledgeable, and at a price you cannot beat. I feel like these guys treated my…read moretruck like it was their own.

The most best customer service ever. And great prices. I will be using them again for all my work.read more

My first excitement with A&T was a great one, I had requested a service to get my transmission…read morereplaced and the team had absolutely delivered. Very accommodating, great consistent communication, and they were always available. The value of the service definitely reflected the price, and I wasn't disappointed. Would definitely work with them again.

Tucker was a amazing Salesman! My son and I had a phenomenal experience with him. We totally LOVE…read morehis new car.

I've taken my vehicle to Woody Anderson multiple times for oil changes, an engine mount…read morereplacement, an oil pan replacement, and other repairs, and every experience has gone smoothly. I've never had any issues, and the employees have always been kind, professional, and helpful. It's reassuring to have a dealership I can rely on for quality service. I definitely appreciate their consistency and would recommend them to others.

I've been going here for many years with my vehicles over the years. It's a great place, they do…read moresolid quality work, and they'll do their best to fit you in their busy days. And I'll keep coming back. Thanks.

Amazing service and for a great price! Went in to get a leak repaired in my exhaust, they did it…read moresuper easily and found another leak they let me know about (and know the price for) and gave me the option if I wanted them to fix that as well while I was there. They're very popular however and do first come, first serve. So if you want to get in there, make sure you're there before they open at 8 am! I got there 2 minutes before opening and by 8:45 they were having to turn people away because they were all full for the day!

Alan and his team are fantastic. Our Flex had an intermittent issue starting and Alan was able to…read moretrack down the issue and get it fixed. The are honest, take the time to explain any issues they find, and don't rush you. Highly recommend!

Allen (owner) is one of the most trustworthy and knowledgeable mechanics that I have ever met. He…read morealways gives it to you straight and honest. Prices are very reasonable and fair. Allen and his team will always go the extra mile to ensure the customer is taken care of.

Service was Fantastic. I drove to Huntsville from Pennsylvania for a work conference. Along the way…read moremy vehicle broke down and I managed to limp it from my hotel to Diehl's after seeing their great reviews online. Despite being very busy they squeezed my car in and by the end of the day they had me back on the road. I could not be happier with their excellent service but also their commitment to helping out a stranger from out of town on zero notice. Huntsville you are very lucky to have such a wonderful family business in town! Sincerely, Joe S.

Great people, good prices, excellent service, convenient location. They take the apprehension out…read moreof getting your car worked on. I'm impressed!

The driver was there early and made it look easy (despite me knowing very well it was not) in…read moregetting my vehicle on and off the trailer bed. He was affable, well-informed, and otherwise a great guy! An easy recommend from me for anyone looking to get their vehicle towed.

I needed assistance on this Friday evening. It took a pretty long time for them to get to me (not…read moremany towing places are open in the evening time), they were very helpful and professional and worked quickly. They also gave me a ride home and were very nice.