He is excellent and reasonably priced. I went in to check my tearing away hose. He was honest and…read morepatched it because it was a power hose and very expensive to buy a new one. He changed my filter. Easy parking. Go there, don't throw out vacuums, especially if yours is pricey.

I have a vacuum from a brand, Sirena, with no retail presence -- it's all online…read more Because of this, it's challenging to get it serviced. When I called Eastchester Appliance Center, my very first question was whether they had experience with this brand. The proprietor told me: "I don't do a lot with Sirena but I do service one or two of them a year." On that basis, we agreed that I should bring in the vacuum. We discussed the problem and I paid a $50, cash deposit when I dropped it off. A week later, he told me he had not been able to open the unit after spending four hours (?!) of effort. He asked me to give him two more days, and, against my better judgment, I agreed. Several days later, he had made no progress. When I picked it up, I asked for my deposit back and was told he had spent several hours of effort trying to service the unit. He also made it clear he had never serviced one of these units before -- saying that it looked like another model (Rainbow) which he could service with no difficulty. Hopefully, he didn't break the unit further, or strip the screws, after spending four hours trying to open it. I've added one star to the minimum because this fellow seemed like he actually did try to make efforts to repair it. Still, he clearly misrepresented his experience with this brand and, two weeks and 50 dollars later, I now need to find another shop that can service my vacuum.

Shoddy service Fraudulent billing…read moreVery unprofessional service Didn't finish the job

I shattered a glass in my dishwasher and some pieces went down into the drain/ pump chamber…read more Anthony came and took it all apart, removed the glass, and was adamant in making sure that it was all ok before he left. This was excellent service by a guy who obviously takes pride in his work. I'll definitely call him first when any other appliance goes bad.

There was something wrong with my Bosch oven Igniter. They were great at communicating with me on…read moretheir arrival time and estimate. The repair person was on time and fixed the problem professionally. He also did few extra things over and beyond what was required - adjusted the oven door, fixed the warmer and knobs on the stove top. Overall I was very happy with quality of work and the price. I would definitely use them again.

Great. Very friendly, thorough and considerate. Called him (George) for a second opinion for my…read morebroken fridge (don't buy Haier). The service charge was less than the first guy, his exam was much more thorough and he explained everything to me. Turned out to be not worth fixing, and George didn't try to sell me on some temporary fix. He also gave me some advice about buying fridges and warranties etc. A lot of places are in Brooklyn and don't come uptown or charge more bc of the distance, but George lives in Washington Heights so I'm glad I found him. Highly recommend.

Called Dockery Appliance today for my oven repair. Doc said…read morehe could send someone over in 20 minutes. True to word Juma came, analyzed and repaired. Prompt, courteous and knowledgeable at a reasonably fair price. I highly recommend this local family business.

Another Dockery's visit (same day!) to service a GE refrigerator and another edifying experience…read moreconfirming the integrity of the most reliable repair service company I have ever had the pleasure to work with. All of my questions were expertly answered, and each step in diagnosis was perspicuously detailed. Informed by years of experience, Ijjumaa's chain of deduction and reasoning flows effortlessly. By the time he reached his conclusion, I felt no surprise and had a pretty good idea of the range of costs i faced. After clarifying my choices, he explained avenues for resolution and their practical (part options, time and logistics) and financial ramifications. He suspected that the $150 part (plus labor) was malfunctioning temporarily, having been frozen. Where Dockery's might have charged me for a part that was not working before removing it, they chose to invest in my trust by reinstalling the part and recommending a procedure to follow after he had left and the fridge had completed it's defrost cycle.

Fast service, fair price, professional, great experience with this company. I will use this company…read morein the future.

I was very pleased with Mikestav Services. My washing machine's pump died in the middle of a load,…read moreand it had to be repaired. First, they were able to schedule the repair within a reasonable time. Next, the repairman, Mike, was friendly and very efficient. Also, the price they quoted was the same as what I paid, and I felt it was quite reasonable. My machine is working very well now; I will absolutely call them for any future appliance repairs in my home.

Francis was very responsive and helpful when I called as a first time customer with a washing…read moremachine leak. He managed to squeeze me in same day even though that meant him coming late on a Friday evening. He was clearly very knowledgeable. He ran a few tests and was able to easily diagnose the problem and explain how to avoid it in the future. He was also friendly and a pleasure to work with. I'll definitely call in the future if I have other appliance repair needs.

Francis is the best. Speedy service and gets it done right…read more When we bought a new dishwasher, we had it delivered. The department store sent over someone to install the dishwasher. The installer said that I needed to call someone to remove the kitchen tile to have it installed. I called Francis and he installed it without ripping up my kitchen floor.

Mark came by to fix our fridge. In doing so he damaged the wall and the base board, then left…read morewithout mentioning it. When I saw it later that night I called him. He apologized and said he would fix it. I have called him several times in the last two months and he said he would fix it every time. He hasn't responded since. The fact that he damaged the walls without saying anything and his subsequent lies about fixing the problem show a lack of integrity. On the fair side, he came and fixed our refrigerator quickly and it has been working ever since. Which makes it all the more disappointing that he chose not to say anything about the damage, then lied about coming to fix it.

This is my second review of this terrific repairman. This time, I called to have my refrigerator…read morerepaired. As before, he was prompt, thorough, polite, and efficient. He responds immediately and shows up when promised, he does great work and cleans up after. I highly recommend Mark for any appliance repair. He's a hard worker, an honest man, and a real pleasure to do business with.

very happy with my service from Appliance Doctor and our repair technician, Anthony R. They were…read morevery responsive - when I first called, I spoke with a real person right away. Scheduling was easy, and they were able to come out the next day to service my oven. Anthony arrived right on time, was friendly and professional, and took the time to clearly explain the issue and how it would be fixed. He was very personable and knowledgeable and quickly made and tested out the needed repair. Overall, everything was smooth, efficient, and pleasant.

Anthony Rodriguez was extremely helpful in replacing the part in the washing machine. He took the…read moretime to clearly explain the process, ensuring everything was well understood. His work was efficient, and he maintained excellent communication throughout. I truly appreciate the level of professionalism and respect he demonstrated. Appliance Doctor is fortunate to have such an outstanding technician who provides not only great service but also a positive and professional attitude.

We had a great experience with Sultan Appliance Repair in White Plains. Our Whirlpool dryer in our…read morerented apartment suddenly stopped working, and we needed it fixed quickly. They responded fast, scheduled us right away, and showed up on time. The technician diagnosed the problem quickly and repaired the dryer the same visit. He was professional, honest, and explained everything clearly. The pricing was fair, and there were no surprises. If you need reliable appliance repair in White Plains -- especially for dryer repair or Whirlpool appliances -- I definitely recommend Sultan Appliance Repair. We would absolutely use them again!

I called sultan to come check my 3 year old washer. He came and spend 5 mins and made a diagnosis…read more Horrible. I paid him 120 dollors and now he says without a diagnosis it will cost me 500 to fix. Might as well get a new one. This is not a reliable service.promised to call me and never did. He said to Put o and afresh and wash as it Might be clogged with two much detergent. But it's still not draining and he refused to address it . Don't call this service. 0 star

Good quick service good pricing. Knowledgeable. Friendly Happy Effecient…read more Didn't ask for coffee

My ac needed a servicing and I was able to schedule a same day appointment if needed. The…read moretechnician arrived a few minutes early and was able to tell us why the ac wasn't working properly. He got it fixed and service was good. Would use this place again