Was not happy , talked to the someone and asked if the visit price included fixing it and parts on…read morethe truck... was told they stock a lot of parts. Then after visit , it was a hose that leaked and it's generic .... Because original is not available anymore. Was told it had to be ordered and the price for this was going to be another 300 plus . I fixed it myself for $40 bucks ..... and yes not everyone can do this , but the charge for a visit plus the hose replacement and labor would have been almost the price of a new dishwasher's !

He is excellent and reasonably priced. I went in to check my tearing away hose. He was honest and…read morepatched it because it was a power hose and very expensive to buy a new one. He changed my filter. Easy parking. Go there, don't throw out vacuums, especially if yours is pricey.

Efficient & responsive . They always kept us in the loop as to the staus of the repair…read more Would highly recommend. John B Mt Vernon.

love dealing with action appliance. they are very responsive, polite and professional. as property…read more manager i appreciate their interactions with tenants on our behalf

Shoddy service Fraudulent billing…read moreVery unprofessional service Didn't finish the job

I shattered a glass in my dishwasher and some pieces went down into the drain/ pump chamber…read more Anthony came and took it all apart, removed the glass, and was adamant in making sure that it was all ok before he left. This was excellent service by a guy who obviously takes pride in his work. I'll definitely call him first when any other appliance goes bad.

Easy to schedule appointment and obtain service…read more They had to go to store for parts and returned for Fair price and quality work

The proprietor responded extraordinarily rapid. Went straight to the point concerning diagnostics…read moreand late forward a viable seed service plan. Bye-bye Emily

Called Dockery Appliance today for my oven repair. Doc said…read morehe could send someone over in 20 minutes. True to word Juma came, analyzed and repaired. Prompt, courteous and knowledgeable at a reasonably fair price. I highly recommend this local family business.

Another Dockery's visit (same day!) to service a GE refrigerator and another edifying experience…read moreconfirming the integrity of the most reliable repair service company I have ever had the pleasure to work with. All of my questions were expertly answered, and each step in diagnosis was perspicuously detailed. Informed by years of experience, Ijjumaa's chain of deduction and reasoning flows effortlessly. By the time he reached his conclusion, I felt no surprise and had a pretty good idea of the range of costs i faced. After clarifying my choices, he explained avenues for resolution and their practical (part options, time and logistics) and financial ramifications. He suspected that the $150 part (plus labor) was malfunctioning temporarily, having been frozen. Where Dockery's might have charged me for a part that was not working before removing it, they chose to invest in my trust by reinstalling the part and recommending a procedure to follow after he had left and the fridge had completed it's defrost cycle.

Mike was AMAZING he is knowledgeable, and patient, my boiler and thermostat had no power he came…read moreout and tested everything found out that it was my transformer his office ordered the part 4 days later he came back to replace it and he stayed to make sure everything was connected and working, the price was very affordable, I'm going to use him every year to service my boiler.

Wanted to mention also that Mike is so great with all of his skills - not only did he fix my dryer…read more(that was stuffed with lint, and didn't try at all), he is working on my gas oven currently and he also fully removed and installed my furnace and HVAC system. I am super impressed with his skill set and reasonable pricing. He cleans up after his work and is always on time.

Francis is the best. Speedy service and gets it done right…read more When we bought a new dishwasher, we had it delivered. The department store sent over someone to install the dishwasher. The installer said that I needed to call someone to remove the kitchen tile to have it installed. I called Francis and he installed it without ripping up my kitchen floor.

Francis was very responsive and helpful when I called as a first time customer with a washing…read moremachine leak. He managed to squeeze me in same day even though that meant him coming late on a Friday evening. He was clearly very knowledgeable. He ran a few tests and was able to easily diagnose the problem and explain how to avoid it in the future. He was also friendly and a pleasure to work with. I'll definitely call in the future if I have other appliance repair needs.

Mark came by to fix our fridge. In doing so he damaged the wall and the base board, then left…read morewithout mentioning it. When I saw it later that night I called him. He apologized and said he would fix it. I have called him several times in the last two months and he said he would fix it every time. He hasn't responded since. The fact that he damaged the walls without saying anything and his subsequent lies about fixing the problem show a lack of integrity. On the fair side, he came and fixed our refrigerator quickly and it has been working ever since. Which makes it all the more disappointing that he chose not to say anything about the damage, then lied about coming to fix it.

This is my second review of this terrific repairman. This time, I called to have my refrigerator…read morerepaired. As before, he was prompt, thorough, polite, and efficient. He responds immediately and shows up when promised, he does great work and cleans up after. I highly recommend Mark for any appliance repair. He's a hard worker, an honest man, and a real pleasure to do business with.

My service Tech, Mike, was professional, friendly and quick to diagnose my problems with my washing…read moremachine. He also was helpful in making suggestions, should I continue to have issues. definitely deserved the five-star rating. Thank you. Nancy B.

Anthony R. Was great on figuring what the issue was and confirmed with Bosch what it was to make…read moresure he made the right diagnosis.

Good quick service good pricing. Knowledgeable. Friendly Happy Effecient…read more Didn't ask for coffee

My ac needed a servicing and I was able to schedule a same day appointment if needed. The…read moretechnician arrived a few minutes early and was able to tell us why the ac wasn't working properly. He got it fixed and service was good. Would use this place again