They usually come the next day. Very friendly and knowledgeable. If it's an appliance they don't…read morerepair, they recommend the appropriate repair shop.

They saved my A--. Had dire issue, called, came next morning early, resolved my problem with only…read morea service visit cost. Very professional very personable. Will use them on the future. Frank G

Called Dockery Appliance today for my oven repair. Doc said…read morehe could send someone over in 20 minutes. True to word Juma came, analyzed and repaired. Prompt, courteous and knowledgeable at a reasonably fair price. I highly recommend this local family business.

Another Dockery's visit (same day!) to service a GE refrigerator and another edifying experience…read moreconfirming the integrity of the most reliable repair service company I have ever had the pleasure to work with. All of my questions were expertly answered, and each step in diagnosis was perspicuously detailed. Informed by years of experience, Ijjumaa's chain of deduction and reasoning flows effortlessly. By the time he reached his conclusion, I felt no surprise and had a pretty good idea of the range of costs i faced. After clarifying my choices, he explained avenues for resolution and their practical (part options, time and logistics) and financial ramifications. He suspected that the $150 part (plus labor) was malfunctioning temporarily, having been frozen. Where Dockery's might have charged me for a part that was not working before removing it, they chose to invest in my trust by reinstalling the part and recommending a procedure to follow after he had left and the fridge had completed it's defrost cycle.

1/7/2021 I called…read moreTiso appliance store, and Peter C., the owner answered the phone. I asked Peter to please dispatch a repair person, to look at and (hopefully fix) the mechanism in my stove's oven ... which had suddenly stopped working -- on New Year's Day (Jan. 1, just a few days ago). About 2 hours later, Mike from Tiso called me when he was on his way, and he gave me his ETA. He arrived in less than his stated ETA -- and of course (smile) he was wearing a face mask -- just as I was. Within about 8-10 minutes, he had fixed, and tested the oven ... after carefully explaining to me what had been wrong. I paid by check, and he gave me a receipt. One, two, three!! All done! :). As I have before, I HIGHLY recommend Tiso Appliance store -- whether you live in Pelham (as I do) or not.

Nicholas Tiso had my stove not working so it didn't turned on and I called them and Nicholas told…read moreme that I had to buy a new one and they said they would charge 1,345 for a 2007 stove that ended up not working, then mark almost started a fire thank good I live 3 blocks from the fire

Totally reliable and honest. They fixed my broken vacuum tube without charges and taught me how to…read moredo it if that happens again. They honored the life-time warranty on the central vacuum system of my house which was installed close to 30 years ago. I would definitely recommend this business which offers excellent after-sales service/maintenance.

They are so wonderful. I went in with an old kenmore vacuum and the owner fixed it right then. and…read morethe price was so reasonable. this is my second time going here and both times it was great. They know their stuff!!

Francis is one of the most remarkable people I have ever had the pleasure of knowing. He is a…read moreconsummate professional, extremely bright and creative, and always eager to please. We have had him do major jobs for us, minor jobs for us, and everything in between. If your job involves HVAC or ducting in any way, you literally could not find anyone better to hire! He is truly an artist in duct work. And so nice!

Francis is the best. Speedy service and gets it done right…read more When we bought a new dishwasher, we had it delivered. The department store sent over someone to install the dishwasher. The installer said that I needed to call someone to remove the kitchen tile to have it installed. I called Francis and he installed it without ripping up my kitchen floor.

Mike was AMAZING he is knowledgeable, and patient, my boiler and thermostat had no power he came…read moreout and tested everything found out that it was my transformer his office ordered the part 4 days later he came back to replace it and he stayed to make sure everything was connected and working, the price was very affordable, I'm going to use him every year to service my boiler.

Wanted to mention also that Mike is so great with all of his skills - not only did he fix my dryer…read more(that was stuffed with lint, and didn't try at all), he is working on my gas oven currently and he also fully removed and installed my furnace and HVAC system. I am super impressed with his skill set and reasonable pricing. He cleans up after his work and is always on time.

My washing machine wasn't working, so I called to see if Vinny could come see if it was fixable. He…read morewas able to come that afternoon. Unfortunately it wasn't fixable, but he was on time, honest and worth the money. I would recommend his services and would call again if I needed someone to repair an appliance again.

We had used Vinnies for many years, but it's clear that the namesake has retired. We scheduled an…read moreappointment, but missed their courtesy call, so they just never showed up. A while later I saw the missed call and called them back, but it was too late. Neither the service rep nor the company returned my call. When I called back they basically said "too bad" I hadn't answered the "are you home" call, so I was out of luck. I had them out to my house multiple times and thought I had someone in my corner when appliances broke, but that is no longer the case. Don't bother with them - they don't care.

I highly recommend All County Vacuum. I called and spoke to Brian, explaining that the "high power…read moremode" on my vacuum wasn't working and asked him if it could be fixed. He told me to check for a reset button before bringing it in. I looked, but could not find the button, though he had thoroughly talked me through where to find it. When I brought my vacuum in, Brian plugged in my vacuum and promptly found the reset button, and my vacuum worked like new! It is rare to find someone so trustworthy and helpful. Brian didn't make a dime off of me, but he took the time twice in his day to help me out!

Completed service skillfully and with good humor. Glad I made the trip up from Riverdale. Thank you.read more