Great BnB and we are glad we stayed at the Inn. The staff were very attentive and informative of…read morethe local area. Breakfast was great. The room was cute - hot tub was clean and warm. The only thing a bit off was the tiny bathroom but I understand this is an old home. Bed was super comfy.

The Clipper Inn is the lodging experience you are looking for in Ouray--picturesque scenery (you…read morecan watch climbers and even ice climbers on the mountain face right across from the B&B), well-decorated, cozy rooms with everything guests need and comfy beds, plenty of group or smaller gathering areas both inside and outside on the B&B property; wonderful breakfast prepared every morning; and a warm and inviting atmosphere that permeates the premises.   The owner, Kristin, and her staff's hospitality and kindness is unmatched. It is so apparent that Kristen loves the work she does and truly opens her home and arms to her guests. The details are perfectly curated from entry to exit, and I could not have asked for a better experience. In fact, we started out in a well-reviewed hotel and encountered so many issues that we had to switch locations to the Clipper. I am so glad that we did. We will be back, and the Clipper is the only lodging I will seek out for future Ouray trips! You will not regret this stay!

Black Bear Manor is the best place I have ever stayed. The room (Room 6) is their best room, and…read morehas a jacuzzi and steam shower, which I utilized multiple times. Also, home cooked meals every morning, and they will actually sit down with you and talk to you (if you want, of course) When you come to Ouray, you have two great options for Lodging: 1) Black Bear Manor 2) Black Bear Manor in a fancy accent.

Lovely quiet location with friendly staff!…read more We stayed in room #10 for 3 nights. Elizabeth and Conner greeted us when we arrived. They were helpful with information about the manor. No formal check in, the key was in the door of your room for entry. They were outstanding for our entire stay. Breakfast each day was delicious, Elizabeth's stuffed French toast was the best. They asked each day if we had any food limitations which was nice to add or delete ingredients for a breakfast made to order. The last day friendly Laura was the chef for breakfast and did a fabulous job. At 5:00pm they had a happy hour with beer, wine and delicious cookies. We met other couples and visited in the reception area daily each with adventures of the day in Ouray. The location is beautiful and quiet with a short walk to the main street of the town. Parking is perfect right in front of the manor. The outdoor hot tub was the best after daytime hiking. Towels and robes were provided in a basket in the reception area. The hot tub had 7 powerful jets on your back and feet and it was never busy. Room 10 on the second floor at the end of the hallway was spacious with high ceilings and a jetted bathtub. It was nice to have 2 entry doors, one from inside the manor and a 2nd door to enter from the outside to the outdoor hot tub. This was our 1st stay at a B&B in the USA and it was a wonderful experience. The staff at Black Bear Manor made you feel welcomed and at home. Thank you Elizabeth, Conner and Laura!

Lovely little hotel in downtown Ouray. Super clean with comfortable beds. I loved the stairs which…read morefelt like a deck, and the little couch outside of our room. Amazing views of the mountains right outside our windows. Great proximity to all of the shops and restaurants, as well as the trails.

Honestly, I enjoyed check in and my stay in the room at the hotel (I was there one night and only…read moreused the hotel for sleeping). I was a guest of my family's and they booked a room for them and then they booked a room for me and my guest. I was along for the ride. My family said check out was at 11, but it was actually at 10. This was our bad and mistakes happen. I mean, we travel all over the world staying at hotels and we got our time wrong for the first time. It happens. Apparently, this was a major mistake that sent their housekeeping operation into a frenzy. We went to breakfast around 10:10 after packing our stuff up so we could quickly grab it by 11 and head out. Around 10:36, I received 5 back to back calls, plus two text messages from the hotel. I answered the 6th call, as my phone was stored away from being able to feel the vibration. When I answered, a woman told me that check out was actually 10. I apologized profusely and said we would be right there. We left immeadiately and headed over, and I sent a text to them explaining that I had been told a different check in time. When we arrived to our room, our keys had already been deactivated. No problem, we planned on going to the front desk. This is where problems began, I turned to my family and said our keys had been deactivated. At that time, a woman came towards me in the parking lot yelling that check out time was at 10. I told her sorry I was told a different time and we just needed to grab our stuff and we would be out within 10 seconds. She unlocked our door, still lecturing us, and FOLLOWED US INTO THE ROOM STILL COMPLAINING THAT IT WAS AFTER CHECK OUT. She stood there and said we signed a paper stating we would check out at 10 (okay, my bad, I thought my family had asked for a late check out). And then pointed towards the door and kept saying "Did you not read on the door that check out was at 10?" Tapping it over and over again. I just stopped engaging with her. It was very rude and annoying. I stated it was a mistake and came to get my things right away and was still treated like that. The worst thing is that this was our last resort hotel because every else was booked. The front desk was so so nice and relaxed, but whoever the lady was needs to learn some hospitality. It was an honest mistake and I was followed around and lectured like a child. We will definitely not stay at this hotel again. Lesson learned, booked earlier. The AC smells musty there, but other than that everything was okay.

If I could give negative stars, I would. This hotel overbooked their rooms to.my daughter and son…read morein law for their wedding night. After confirming they had a room multiple times, my kids.made the 45 minute trek to Ouray, arriving at 11pm only.to.find the building locked. They called and the owner said he was over booked and had no rooms. He left them standing on main street in her wedding dress with no help. He couldn't even come down and unlock.the door and offer help. He did NOTHING. His licenses for operation should be revoked. Do not under any circumstances book a room with this establishment. This is the most unbelievable example of horrible customer service and pure human compassion I have ever experienced. When confronted, he offered no apology, or resolution. Just absurd excuses Do not stay here!

Don't, just don't. By even considering this as a lodging option, you are setting yourself up for…read morefailure and a rough experience. Here is why..... My mother (65+) had the best of intentions to book a stay here for our family including my 90 year old grandmother. She booked it a month in advance and was asked to pay ~$300 in advance for a "suite," and room for all of us. As a word of caution, it is never ok for a hotel to ask for all the money up front. A deposit is normal but not the entire amount. After driving for hours we arrived. Upon arrival, the entrance was not clearly marked. Upon searching, there was a gate with a cell number to call to check in. I called this number and a man shows up in beatup truck with a dog in tow. He immediately told us that he had given part of our room reservations away. There was never a phone call to let us know about this change. He also told us that there were two beds in one room without a bathroom on the bottom floor but we could use the shared bathroom upstairs with 3 other rooms. (I believe that this is a hostel situation?) When we expressed concern about my grandmother's mobility, he offered us a bucket to use. When he showed us the room, the stench of urine punched us in the face. I am not sure other guests elected for the "bucket offer." Additionally, the mattresses appeared to be in accordion arrangement with dirty linens. As tension built, one of the people in our party requested restitution for the inconvenience of getting there and our room being double booked. When this was requested, the owner told us that we needed to leave. According to many reviews we have read in retrospect, this is a common pattern from the owner of this hotel. In the midst of this chaos I took my grandmother across the street to get a soda and food. We learned more about this business from the owner of the restaurant. We learned that he has been in conflict with other business owners in this town. Avoid this place at all costs as nothing good can come from doing business with this hotel.

A giant scam. DO NOT STAY HERE!!!…read more In short, I had a reservation. Mudslides closed the roads to Ouray just prior to my arrival. I confirmed the closed roads with the Colorado Department of Transportation. The hotel still refused to refund my money despite being unable to get there. I offered to change my reservations to 2-3 weeks later since I would return to Colorado. The hotel refused to refund my money. The hotel never provided a name of anyone to discuss. I only could converse via email to a generic hotel email. I am still fighting to get back my $1,000. Hotel doesn't care as long as they have my money. Pathetic. They refused to discuss over phone. Then they sent a generic email asking how my stay was. Insult to injury. DO NOT EVER BOOK THIS HOTEL.

Everything we could want in a hot springs resort! The vapor caves were hot, dim, and quiet. The…read moreoutdoor hot springs pool was a perfect temperature for a long soak with friendly chats. The atrium provided hot drinks and a comfy seat to read or enjoy the views. Clean and comfortable rooms and friendly staff. A short stroll to Main Street for food.

Simple yet perfect! Close to the hot springs, friendly staff. Clean rooms. 24 hours access to…read morecoffee & tee. Free towels to borrow for the hot springs.

This is a terrific historic hotel in downtown Ouray , Colo. It is located right off the Main…read moreStreet and is close to everything. We checked in late but were given detailed instructions on what to expect and how to access building / room. Our 2 bedroom corner room was lovely and I found the heated bathroom floor a delight. There is a basic breakfast room available with oatmeal, bagels, yogurt, juice and such. The stairs up to the second floor were challenging with a large suitcase but we were warned repeatedly in advance that there was no elevator. Great views from the bay window.

Looooooved staying here on my short visit to Ouray. The…read moreowners think about every single small detail that makes the stay even better. This quaint inn has gorgeous views, walking distance to Box Canyon, the hot springs, many stores and restaurants. Very easy to check in and out. Clean. The room I stayed in was the Aspen and it's a whole ass small apartment. It has its own bathroom, dinning room, full kitchen, balcony. Just amazing. I am so happy I found this gem to stay at. Thank you Nova and Steve!

Notwithstanding my excitement that we found a place who lets cats stay, it couldn't be in a better…read morelocation. It's within walking distance of everything in town and even tough it is literally on main street, I slept like a baby! It was incredibly quiet and even though it was totally booked, I didn't hear anyone else. The rooms were impeccable and I would never have known any pet had been in the room if I wasn't told. We stayed in the Palomino room. It was a very roomy room with a small kitchenette (microwave and mini fridge) which was plenty since all I had were leftovers. The converted large walk-in closet allowed for plenty of room for everything my beloved cat, Luna. Even though we were on a quiet getaway, when I had to get some work done (boo!) the wi-fi was incredibly fast! The staff was so nice and helpful with local information. We will be back soon!!!!

Quaint little lodging that offers 2 locations. We stayed in the one just down the road...well kept,…read moreupdated. Our room didn't look like much from the outside on the backside of the hotel down a gravel drive (not idea for a motorcycle) BUT, it was clean and well maintained AND right outside you could sit back and watch the waterfall spring run by and maybe out you in a trance and make you want to sleep outside next to it! just beautiful! The breakfast buffet was good, honestly we've been traveling for a week and staying at premium facilities and this was the best food thus far! the the neighborhood was great, with various storefronts and restaurants up and down the road/hill.

We had such a relaxing stay at Twin Peaks Lodge & Hot Springs and I already can't wait to go back…read more The mountain views are absolutely breathtaking and the entire property has a peaceful, laid-back atmosphere that makes it easy to unwind. They offer several geothermal mineral soaking pools ranging from about 102-106 degrees, plus a cold plunge. I also appreciated that two of the pools are adults only, which made it feel even more relaxing. The caves were open during our visit and included both a dry sauna and steam room. There's also a water filling station inside, which is honestly a smart touch considering the heat and altitude. I booked directly through their website and chose the "Lodging, Spa & Spritzer Package," which was a really good value. It included: * Breakfast buffet each morning * A bucket of spritzer wine at arrival * Two robes * Daily hot springs passes * A $25 credit to the Mineshaft restaurant * A $100 spa credit at Sage Spa The breakfast buffet actually exceeded expectations with a good variety of options, and the pizza at Mineshaft was delicious. Service throughout the property was friendly and courteous. We arrived during a warm, sunny stretch in mid-April and left during a snowy day, which honestly made the hot springs experience even better. The pools stay open during snowfall, and soaking while snow falls around the mountains was such a cool experience. The only downside was that it was off-season, so there was some construction happening around the property and we could hear power tools during parts of the day. The rooms are also a bit outdated right now, but it's obvious they're actively working on upgrades and renovations. The evenings were much quieter and the relaxing spa music around the pools helped create a really peaceful atmosphere. Overall, this was a great getaway and I'm excited to come back once the remodel updates are complete.

The River's Edge is a pet friendly motel right on the Uncompahgre River in Ouray - a block from…read moremain street with all the restaurants and shops. We had a king accessible room so it was probably a little different from the regular rooms. It was spacious but one of the lights wasn't working so we had to drag a lamp over to the table area. There was a microwave and good size fridge and a small, pod coffee maker on the dresser. IMO the coffee was pretty good. Our couch also pulled out into a bed. They had coffee/tea in the lobby and passed out brown bag breakfasts in the morning. Our bathroom could have used some counter space but there wasn't any. The shower was tiny but did have a bench and grab bars. The whole thing was porta-potty sized and only had a hand held sprayer with very weak water pressure, but it was clean. They did provide bar soap and had shampoo and body wash dispensers in the shower. The whole room was pretty clean and almost bug free - which for Colorado mountain towns says a lot. It was showing some wear but it was nice to have the air conditioning unit even if it was noisy and didn't work very well. There was also a portable floor fan in the small closet along with a luggage stand and bench for the shower. If someone needs an accessible room this one was very complete. I chatted with John, the owner, a couple of times and he is very nice and pretty mellow. His daughter Laura is also very friendly and sweet. Really the biggest issue we had was lack of maid service. When I went to ask about clean towels, John told me to put our used ones on the chair outside our door. We did that the next day at 7am, got back to the room about 3:30pm and the used towels were gone but there were no new ones. I went to the lobby and got towels and when we left for dinner there was a stack of clean towels on the chair. No one ever emptied our trash or even checked the room the whole week. It wasn't that we needed much but the website and handout we received both stated they had daily maid service. For $250/night I would have expected better communication. I did really enjoy the firepit area and hot tubs and we were able to have friends over one evening to socialize on the patio. I do recommend The River's Edge but it's important to clarify expectations on what's included.

Spent 2 nights here and although the room is small, it was just me, and I didn't need much. Very…read morecozy and comfortable corner room with awesome views. John was very nice and accommodating. Beautiful property that is right on the river. I would definitely come back!

We loved this hotel! Upon arrival we were checked in by the kindest lady. I believe this is family…read moreowned, and everyone was so helpful and friendly! We were here over Fourth of July and I want to come back every year now. Our room was just perfect for my husband and I. Parking was easy and the room was clean. They even did a Fourth of July barbecue for all of their guests. What a treat for all of us and the food was delicious! I can't forget the great breakfast, coffee, and wine/cookie happy hour. They had games outside on the grass for everyone to play. The kids staying there really enjoyed those. I even saw guest sitting outside in their chairs, reading books, and enjoying the scenery. It was also a very quick walk to the Main Street in town. Only a block away. This place will hold a place in my heart forever.

This is our second time staying at Ouray Inn (24 & 26). Upon arriving, it was their HH and they had…read morewine and fresh baked cookies. . There were s verbal groups talking and enjoying the sips and treats. This trip we stayed in a king room (108). It was very clean and had a nice homey feel to it. Our tv had a little glitchy and Mark came right away and got it working for us. The bed in this room needs to be replaced. It has seen better days with both of us sinking together in the middle. The pillows were way too firm. The shower was hot and had great pressure. We both woke up early and decided to hit the road. We thought we would get some coffee before we headed out (7:25a and breakfast started at 7:30). Mark and Phoebe were the greatest. They made the best included breakfast we have ever had at any hotel. The eggs were cooked perfect and their sausage was so good. I had 2 and my BF had 3! They also served roasted potatoes that were so flavorful. Homemade muffins too. . We also met several nice people and talked with Mark & Phoebe. We ended up staying g till 8:30. This Inn is located a block from everything. I would stay here again when I'm in Ouray and recommend the Ouray Inn.