I highly recommend Marcos & Bruno to anyone looking to install kitchen backsplash or other tile…read morejob. I hired them for my kitchen backsplash and am thoroughly impressed with the results. From the first reachout, communication with Jessica at the front desk about a site visit was prompt and reliable. Note that there is a non-refundable $25 quote fee. Marcos stopped by and efficiently and professionally laid out the scope of work. I received the quote a few days later, which I felt was relatively reasonable. Bruno's communication about the job was always clear and prompt. Marcos and his colleague worked so professionally, diligently, and thoroughly, while completing the job quicker than anticipated. Their attention to detail and cleanliness made it a hassle-free experience for me. They were always on time and communicative. Marcos even re-caulked and sealed my kitchen countertops, going above and beyond. I never felt pushed or scammed into paying extra and it's clear M&B are a business of integrity and professionalism.

Can't speak on the quality of work but I tried reaching out to speak to someone regarding a quote…read moreand whomever responds to the messages was wildly unpleasant. As a fellow business owner, I would never speak to a potential customer the way they did me, especially in this economy. They then proceeded to call me at ungodly hours of the night to get me to take this down (3 times at 2.40am).

Never did get to put up the pictures. Here they are. Recommend this business highly for all of your…read moreceramic tile needs.

Just go there! Marino Tile in Astoria is the place to go…read morewhen shopping for tile! Diane and Joe both are helpful and patient when you're trying to decide what you need for your space, for even the smallest job. Parking is limited in that area, but no worries: just call them, and they will direct you where to park. Places like Home Depot cannot compare with the individualized service and care you will get here, not to mention the quality of the tile. Like I said, just go there, and support small businesses. You'll be glad you did!

I am a super fussy homeowner and Greg exceeded my expectations! He straightened my old walls and…read moreceiling instead of just tiling over them. I chose a white subway tile with black grout and all the grout lines are straight and even. He made sure the floor tiles were centered perfectly! I highly recommend YOUR TILE GUY for your home.

A general contractor who has been responsible for the renovation of my apartment had done a…read moreslip-shod job. The newly installed shower, with newly installed tile and tub, leaked. Greg was incredibly responsive, fixed the leak, regrouted the tile, and caulked the tub. He took great care in his work and, for the first time in months, water's not pouring out of the grout after every shower. Highly recommended, and good value!

During COVID, I struggled to find a tile store that met my needs of friendly service, quality…read moreproducts and having people who would help guide me with how to select the right tiles. I had walked into many tile stores in the neighborhood with varying degrees of success. I was so lucky to have walked into Cancos, which had just been recently renovated; the showroom was gorgeous! The team at Cancos (Nate, Sara, Shondel and Billy) were spectacular. They helped me select beautiful tiles, guided me with what was the best way to have contractors install them, were there to answer my questions (I had many) and continued to do so even AFTER I paid for everything. When we ran short on tiles, they bent over backwards to help me get them in time. All this was during COVID when nothing was easy. I'm grateful that I found them and highly recommend this team and store.

Went to a Warehouse type tile store first; big mistake. Thank goodness my husband remembered…read moreCancos. Within a short period of time, our customer service rep Christina at the HIcksville Showroom assisted, knew her products and what we would need for the contractor to complete the job. All we had to do was walk three steps to the warehouse and we were done. Nice location, beautiful merchandise and helpful staff. Kudos!

Exceptional service and beautiful handiwork! Great location too. It's fun to shop here and view the…read moresample areas even if I'm not doing any remodeling.

Our family has had an apartment in SOHO since the 70's and it was finally time to do a full…read morerenovation. I'm a contractor and the only one with a flexible job, so I was tasked with getting this done cross country from Texas. In our travels, my wife and I came across a custom tile maker in Granada, Nicaragua but couldn't remember the name. Our architect and the salesperson at Artistic tracked down the name and we were able to fly to Nicaragua and visit the factory while we were on our next vacation. This nice Italian family in Nicaragua runs a legit 1900's style operation. Hand painted tile, you pick your pattern, colors, background color. And you get to watch your tile actually being made in a completely hand made, zero machine, dusty floored factory with old world craftsmen. Could not have been happier with the collaboration of our Architect and Ladrilleria Favilli tilemakers. We got our exact flooring in a weathered Bone/Ivory base color, and they arranged shipping for us. Zero hassle, Artistic handled all the logistics. We wanted rustic, Spanish style floors and this is perfect... Thank you, Artistic Tile!

He expertly installed curtains on a crumbling old wall then even fixed a leaky sink without me…read morehaving to ask. He gave me tips about maintenance for the future. He was extremely kind and professional.

Awesome and prompt service. He came last minute after hours on a Sat eve to fix my stove and also…read moregave me tips for future troubleshooting. Thanks again!

If you are lucky enough to have landed on Grout Pros' NYC Google listing, please do yourself an…read moreimmediate favor: stop stressing, end the analysis paralysis, step out of the panic loop and contact Elizabeth and Daniel ASAP. The universe is positively intervening in a way you cannot even fathom right now. I say this because I was YOU less than 48 hours ago. My nightmare started when I hired a "contractor" through TaskRabbit with 600+ five-star reviews to fix and paint a peeling bathroom window along with some regrout touch-ups. Straightforward, right? Well, on Day 2 at 6pm on a Thursday, less than 72 hours before my guest's early Sunday arrival, he scurried away mid-job and left the window's wood and metal frame in worse condition than when he started. He used a chemical paint remover that compromised the surface, then left when things got complicated. No referral. Just a "sorry" and out the door. Now I had less time, a worse problem, and no clear path forward. Enter NYC Grout Pros. Elizabeth initially told me they were booked until Monday, which I understood, but once she heard my timeline, she led with empathy and assured me she and Daniel would make Friday work. It felt like a miracle! I went to sleep knowing I wasn't alone. Friday, Daniel arrives around 2:30pm, and what struck me immediately was how supported he was by his team. One of his colleagues--on THEIR day off--came by just to deliver tools and materials he'd need. That level of coordination and sacrifice, especially under pressure, is rare. What Daniel walked into was no longer simple. The wood had been compromised, sanding was difficult, and the timeline ruled out conventional approaches. He assessed everything calmly and made a critical call--the current path wouldn't get this done in time. At 5pm on a Friday, without hesitation, he drove nearly two hours through West Village traffic to his shop in Westchester to custom cut wood for my window and source the right materials to actually solve the problem--not just patch it. He then drove back into Manhattan, arriving around 8:30pm, and worked until 11:30pm. And, true to his word--came back by 10am the next morning, on a Saturday--HIS day off--and a day where he had meaningful personal commitments, and still worked until everything was completed to the highest standard. The Result: the window was fully repaired, the grout issues were smoothed out, and the bathroom was spotless/usable. I was able to keep my promises to my guest because of Daniel. But what impressed me most is who Daniel is as a person. He is not only exceptional in his craft--he is an even more exceptional human being. I was under pressure. I had already lost time and money. I was dealing with someone else's poor judgment. And Daniel kept reassuring me: he was on my side, he wouldn't abandon the project, and he would get it done. Although I was a complete stranger--one of millions of people in NYC--he treated me like a longtime friend he was willing to move mountains for. And boy did he. He never made me feel like a burden or like he'd been stuck with a bad job. There was also a generosity of spirit that permeated his work. My partner had ?'s about installing new flushmounts, and Daniel took the time to coach him through an example so we'd feel confident doing it ourselves. One micro-moment spoke volumes. After hours of driving and working late, he still cleaned thoroughly--bathroom spotless, tools neatly placed. As we walked out, he noticed dust from his boots in the hallway and instinctively dropped down to clean it, saying he didn't want to leave the building that way. That level of care--at the very end of a long day--is not something you can fake. I also appreciated how highly he spoke of his team, especially Elizabeth. It's clear they are a close, experienced group that genuinely support one another--and it shows. What they did for me went far beyond fixing a window. Hearing "I got you" felt like 1000 pounds lifted off my shoulders--I've found my dream creative partners and I know I can trust them with any project moving forward! And so should you!

Worked with them for the 3rd or 4th time and they did not disappoint. Gio arrived on time, did a…read moregreat job and didn't even stop for lunch. We had a minor miscommunication on color and they fixed it without issue. I learned they have long-standing, high-quality employees and were actually able to have the guy who worked on our bathrooms a couple years ago chime in on what he did when we had questions. Grout Pros are terrific.

Country Floors has an absolutely stunning selection of household items. The flooring is exceptional…read morewhich is what made me interested in visiting. The showroom showcases fine flooring that is exceptional. If you are interested in luxury flooring you DEFINITELY want to visit Country Floors!!

Widest selection of beautiful tiles (at a broad range of price points & broad range of lead times!)…read morethat I've found. We *especially* appreciated Christine ("Chris") Cardinale's suggestions, knowledge & patience. Thank you, Chris! (P.S. Every staff person in that location was great too, great team work & patience & selection from Country Floors.)

The team at Expert Tile helped us research, choose, source, cut, and install all the tiles for our…read morebathroom and kitchen, and the stone counter tops for our kitchen. The work was completed in 2011. We were absolutely delighted by the design, the professionalism of the work (on budget, on time, no mistakes, cleaned up after themselves), and the advice given to us during the process. And the work has held up perfectly over the last 4 years (even with 3 small kids in the house!). We have no hesitation in recommending Greg and the team at Expert Tile wholeheartedly for any tiling or stone job you might have.

After an unfortunate experience with another company who destroyed my mosaic floor, I dismissed…read morethem and called Expert Tile. My experience with them was totally opposite. Guys from Expert Tile completely rebuilt my ruined mosaic floor and did an excellent job in my bathroom. The workers were very professional, nice and clean. Even though this took a little more time than I hoped, the quality was absolutely worth it. I am very pleased with the super amazing job they did and will definitely recommend them to anyone who needs high quality tile installation.

I had an issue with the front door to my apartment that was preventing it from closing properly…read more The metal door needed to be trimmed at the bottom so it could clear the floor which raised up a bit due to water damage. This job proved too difficult for handymen and most contractors quoted me outrageous prices. Thankfully, I found Galiono Construction. Gabriel came out on a Sunday morning ready to work. He offered a fair price and finished the job quickly. The door opens perfectly and you can't tell it was cut. I was so happy with him and his partner's work, I asked them to fix a loose tile in the shower. Again, they handled that with ease. I will definitely use them again.

From the owner: Our business provide very good service, we are specialist in ,…read more Floor Installing remodeling bathrooms Concrete Plastering Drywalls Bricks Baseman's remodeling Kitchen remodeling Plumbing Painting apartments tile wood floor vynil floor backsplash cabinets installation