My go to place for misc used appliance parts. So reasonable and they know their stuff! I was…read morelooking for shelves and drawers for a refrigerator, i checked on line and a new one was 130.00. I went to Malts and they found each and I only paid 15.00 for all!

I am so upset at this moment. I bought a washer from here approximately a year ago. Within the…read morefirst month, I had to call them cause I had water flooding my utility room. They came, fixed it and left. Not even two months later they had to come out again for the same problem. This time it was fixed right and I didn't have a problem until eight or nine months later when it started to make a grinding noise. It will not spin now. I know there was a 30 day guarantee repair or replacement. I wish it had been replaced. Anywho, I went there again today and I'm told these machines (Samsung specifically) are only good to last a year! Why would they sell me a peice of crap for almost $300 that's only going to last for a year?! I am so pissed right now! You're better off buying a new washer, one that'll last many years to follow. Jus sayin!

These people are great to work with! Fair prices.... Service dept does their best to accommodate.read more

Horrible customer service. Dishwasher broke, called Frigidaire and they sent the work order over to…read moreRains. We were scheduled two weeks out due to the big blizzard of 2021. The day comes for our service appointment and no one shows up. I called Rains and was told they rejected the work order the same day it came in. When I asked why no one bothered to call us Bryan got upset. I then asked how long until they could get to us and was told a month. Continued to get the run around. Bryan hung up on me not once, but twice. Come to find out I was told that due to the fact the appliances weren't purchased from them they didn't make us a priority. The house is a new build and we had no say in where the appliances came from. Very very rude customer service

The repairman was sent by a home warranty company. He was friendly and efficient as he denied the…read moreclaim.

I was able to ask online to get someone to come out to look at my washer in my dryer. Someone…read moresuggested Mr. Appliance, so I went to the website and filled out a form. Was disappointed because I didn't get a reply back and when I emailed them and said I was upset, that they had not responded in three days. I had a call the next day. They had evidently been out here and just gotten back. They came right out. The people were very knowledgeable. He did a wonderful job. He went over and above what I was expecting. Unfortunately, the dryer couldn't be fixed but the washer could and it's running perfect now. I would definitely suggest trying these people out, I was very impressed with their professionalism and their knowledge. Re: And you do get back! As I mentioned, I would use you again. As far as I'm concerned, after years of searching for someone who is dependable and knows what they are doing, I've found y'all. And I won't be looking further. Good people who are good workmen are hard to find; when you find some I be, you hang onto them. Which reminds me, I might just be calling you soon again....,

I am at the point in my career where I would just about rather eat a bullet than order, pay for or…read morereceive any additional military "awards". Augh... However, when I have to do it, the best people in Lawton are the Henderhan's. They are good, local people taking care of the crazy last minute orders. They are so helpful and have great ideas.

From the one that I walked in, I was disappointed in my service. Employees did not appear helpful…read moreand initially said they probably couldn't assist me. Once they finally began to listen to my request (for one football trophy), they still seemed to rush me through my choices. Once my order was finished within the next week, I did not get a cal that my order was complete. I called on the day I was told it would be ready and I was told I would have to call back over the next two days to see if it was done (and that if I didn't pick it up, they'd be out for a week and closed for spring break and I'd have to wait). Once I was able to pick up my order, I noticed they changed the specific and detailed order without contacting me beforehand for approval and they didn't seem to care that I didn't appreciate the change.

This business is one of the best In Lawton! He not only had my part, he was the only one that had…read moreit! As I told him, there's a reason you are here!

From the owner: Sales and Partsread more

Gerry.P was very helpful; great service, great hospitality in value, explicitly selective in…read moreperformance of experience. We are visiting from California & this has been one of the greatest services we've received during our visit. Thank you Gerry.P.

The people are very helpful especially walking in on the pick up area. I love going to Home Depot,…read moreThey have a variety of things from Christmas to building and fixing your home, gardening, painting, cleaning supplies, anything you could think of they have. The price is better too!

VERY DISSATISFIED! installed porch light, installation not complete, installed vanity light-crooked…read more1/2 inch left to right. Installed door chime. Say they didn't charge me for these. Replaced exhaust fan, had to be vented outside. Initial bill was $750. Just had dishwasher, garbage disposal installed, 2 faucets repaired and electrician re-wire ceiling lights. All approx $460. After discussion bill was reduced approx $275. This is how you treat return customer.

From the owner: We are a professional company with that hometown feel! Let us help you with all your home and…read morecommercial appliances.

Go to any laundromat but this one.. Jackson down the street is great with friendly attendants and…read moregreat machines. This location the attendant is rude, talks crazy to people and then about them when they leave, hateful to children, and locks the doors on you so you have to walk all the way around the building with your laundry over an hour before they close. Also said she wouldn't give me my money left on card because she already did her drawer. Maam it's not even 9 and you close at 10, but alright I'll be back tomorrow half the washers don't work anyways and most of the ones that do work STINK do def do a sniff test before you throw your stuff in one.

I really like the people here. I am disabled and cannot get my Landry done. My husband works full…read moretime. I insisted we take our laundry here to help him out. The first three times it was wonderful. They came out smelling clean, were fresh and crisp. Last time we got our clothes back undergarments we're shoved in. All stuffed Into one bag. And some shirts were inside out--two to be exact. I thought man! But okay, a change. The clothes weren't as soft. They said we could bring our own softener and dryer sheets. I said okay. And mentioned what had happened Ed to our clothes. We took them to another place for one week which is a bit out of the way. This week my husband said let's take them here. I hesitated then said yeah, probably a bad day. We got them back. Not only were there several shirts and pants inside out and all the underwear bras etc just shoved in there, here and there, but his dress shirts and nice polo shirts were folded, wrinkled through because they were so sloppily folded. The idea was to pick them up clean and folded. Instead, we had to pull everything out, separate them into piles as all kinds of things were shoved in their piles--including one pair of my grandson's pants folded with one stuck inside the fold. We separated them and had to record 1/4 of them and fold and fold the ones that had been stuffed in the bag. We brought in three bags--they stuffed them into one instead of two. My sixty year old husband had nearly to drag them in. Now I'm not sure what's going on. This time I was upset when I called and the person really had no idea why o was upset. He wasn't rude, just did not understand. As I said they are sweet people, but check your clothes before you leave. And be sure to explain exactly what you want.