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    ACRT

    1.4 (20 reviews)

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    11 months ago

    Trees died from the damage inflicted. Completely unprofessional and incompetent. They do not care about your property or you.

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    AAA Lodi Branch

    AAA Lodi Branch

    (55 reviews)

    I would like to take a moment to recognize Mr. Yen Yu for his assistance with the transfer of a…read morehomeowners insurance policy today (2/24/26). He was patient, courteous and very professional. He made sure we understood every step of the process before proceeding to the next step. We will certainly ask for him the next time we need assistance. Signed, Danny N.

    I have been a AAA member for 40 years. I have a homeowners insurance policy as well as membership…read morefor towing services also have auto insurance Within these years, I have purchased two batteries and I've had problems with every single one , now I'm on battery number THREE I felt the need to post this because I do not feel like I'm being treated as a valid preferred customer I feel that I am being gouged financially and disrespected by team services and supervisors. In 2021 I purchased a battery from AAA. It came with a six year warranty. It lasted two years. Until I had to replace it due to the battery having leakage so in 2023 the battery was replaced now 2 years and one month later I am having to replace it again with the same problem!!! LEAKAGE This is what they don't tell you if you replace your battery with your six year warranty the replacement will be free because you're under warranty, but if the battery has to be replaced again within your six year warranty, you will be charged prorated for the third battery and lose your warranty and not eligible for a new warranty but yet they keep selling you defaulted batteries that don't last past 2 to 3 years I could have went anywhere to buy a battery, but I bought it here because of the six year warranty and because I'm a member wanting to support a company that I believe in There's something extremely wrong here. It's almost as if it's a switch and bait situation. My warranty would have been up in 2027 which made me eligible for another free battery because of all the defaulted ones they kept giving me but instead, they charged me and informed me that I had no warranty on this third battery so I am now punished because of their defaulted batteries in 2021. AAA had to change companies that they were buying bulk batteries from because they were having continuous complaints on these batteries that were leaking knowing that they selling these to their AAA customers, as I was speaking with a supervisor Liz ID # 505521 always make sure you get their ID number I was trying to explain all my concerns ... what I got was superiority rudeness consistently being interrupted and not heard . and was told that I need to go online to place a complaint , why would I do that if I have the supervisor on the phone she made no sense whatsoever only because I know she had no answer for my concerns of being gouged, misled and unhappy as a AAA member. after 20 minutes of her repeating herself in different ways but ending up meaning the same thing that I would have to buy another battery I got nowhere when asked to speak to her supervisor I was told there was nobody over her that she was the one. Therefore I hung up the phone called back and guess what!! low and behold !! she does have a boss Eric, his ID # 508883 hoping to get answers and some resolve seemed to be an impossible task. Eric was just as rude as Liz but seem to be annoyed about my complaint and had Little to no patience. He was so irritable seem to enjoy talking over you like Liz did maybe that's one of their training tactics to shut us up so that they can get their points across but yet we don't get ours when that did didn't work. He starts to yell that that's where I had to end the call. I guess I am seeing AAA at its finest it is evident they just hire anybody because they all seem to be trained in the same way... sell sell sell no resolve no respect and no gratitude toward there customers If it wasn't for us members, they would have no job at all, but I still feel this Company needs to be thoroughly looked at the Better Business Bureau will be the next step of my complaint as well as Google We all work hard for our money and we should not be paying for something we're not receiving I would also like to point out if you have auto insurance with AAA make sure you look at your declaration page they're always adding something on your policy that you did not ask for I had noticed that they have been charging me for a Service that I did not ask for.

    Super Steam Bros - Couch clean

    Super Steam Bros

    (23 reviews)

    Huge thank you!! Truly the best service in the 209! Long…read morestory short , I had a carpet cleaning done on Sunday morning by another company and it was a complete nightmare. I was so upset and immediately went online and found Super Steam Bro's. I reached out and explained the situation, and Eddie (the owner) squeezed me into his schedule the same day just days before I'm hosting at my home! He completely saved me.He was genuinely such a cool, down-to-earth guy who made us feel comfortable and even educated me on how to properly maintain my carpets. The service was amazing, the prices were reasonable, and the experience was 10/10. I will definitely be booking all my future cleanings with them and referring them to everyone I know. Again, a huge thank you !

    If you are looking to get your floor tiles cleaned and grout sealed, definitely reach out to Super…read moreSteam Bros! I was very impressed with the owner Eddy. He is extremely friendly and professional and a great communicator. I asked for an estimate and he responded quickly and visited my house to assess my needs. There is A LOT of tile at my house and it was a big job. I was in a rush and he accommodated me by scheduling my cleaning over the weekend. He was very careful when he worked and I really appreciated the respect he showed my home. I live in Lodi and called around to 5 other businesses to get quotes. I chose Super Steam Bros because of their pricing and because of how easy it was to communicate with them. I'm happy I found a great local company like Super Steam Bros, I highly recommend them for your cleaning needs!

    ACRT - localservices - Updated May 2026

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