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    Acoustical Surfaces

    3.5 (6 reviews)
    Closed 8:00 am - 5:00 pm

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    Best Buy - Eden Prairie

    Best Buy - Eden Prairie

    (10 reviews)

    $$

    I would rate it zero if I could. I bought a computer and a printer in December. I paid for someone…read moreto come out in January to set up my printer because of the holidays. He came out and who knows what he did. I had to pay for it again. Three times I had the appointment scheduled and no one has showed up. You can't call geek squad you can't talk to the store manager. You can call the customer service number which you are watsing your time it will be someone who does not speak english well and last night the guy said return it. I ask to speak to a manger they wouldn't let me. It's upsetting to me on so many levels. The disrespect from people who wouldn't born here the company for letting their customers not being taken. I write this review as I hope people will not buy from best buy. Please save your pocket book your sanity.

    Best Buy Review For Yelp 7/24:…read more Extreme Dissatisfaction Date:7/24/24 I placed a $700+ Order for Security Electronics over the weekend. The On-Line website indicated if I placed the Order within 5 hrs I would receive on Monday, then later with additions.... Tuesday!! Finally, the Main Camera portion of the Order indicated to be delivered today, 7/24; and a 2nd portion of Solar Power Units would be delivered Thursday, 7/25.... Ironically on Monday received a notice of a problem with the UPS Shipper out of Washington state and My ORDER Wouldn't arrive until July 30th!! WTH? The On-Line ORDER CHAT LINE WAS WORTHLESS.... I Requested the Camera portion be delivered and would accept the Secondary Delay! No Dice, just run-around Goobly-Gook..... I asked about Local Store Stock; ZERO, ZIP NOTHING!!! I went to the Local Store at Eden Prairie Mall.... Received about identical BS runaround.... Geek Squad Mgr said I could PURCHASE WHAT I HAD ALREADY PURCHASED FOR $710+ (Supposed $400 Savings) and then return Delayed items for Credit..... I said NO.... I should be able to receive a package from Stock. MGR. Said NO, I HAD TO PURCHASE A UNIT!!! I said BS! and left.... *** AWFUL, WORTHLESS CUSTOMER SERVICE!!! No Desire to really rectify to My Satisfaction!! *** ** SEEMED MORE LIKE I WAS AT the MN DMV Vs. A so-called BUSINESS!! ** Would NOT LET ME SEE A HIGHER MGR!!!

    Best Buy

    Best Buy

    (53 reviews)

    $$

    - The Best Buy website said my order would be available for pickup same day, as soon as the item…read morewas purchased, the timeframe changed. - Zero customer service - unable to contact store employee via phone. - Zero customer service - when contacted via text message, no reply at all to my message. An agent didn't even join the chat until after hours. - Further attempts to receive my package in a reasonable timeline have been unsuccessful - it is now estimated over two weeks for an item that was supposedly "in stock today, ready within 1 hour" With the possibility of "if it doesn't show up by x, we'll issue a refund". - Absolute joke of a service. One should be able to call a store and figure out an order without days of corporate 'we got your money, good luck contacting a human.'

    This one is to Best Buy Corporate and its creditcards provider. I have been a member for 20+ years…read moreand never had a problem. Sometimes bought only one item or none within a year and my card was always active. Yesterday I was purchasing a Laptop online and the website declined my payment several times so I called their 1-800 number on my BestBuy Creditcard just to find our they closed because I didn't buy anything for the last 6 months. I asked if they can reactivate my card but their answer was for me to re-apply and get a new one which means have my credit pulled and run leaving a hard inquiry that will affect my credit. Beware of Best Buy now because if you do not buy anything for 6 months, they will force you to re-apply and affect your credit just to have their creditcard. I wanted to take advantage of the 0% but I couldn't get it and I refused to re-apply as they were telling me was the only option I had. I am very disappointed and from now on I will avoid buying anything from Best Buy.

    Acoustical Surfaces - electronics - Updated May 2026

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